8.7
Very Good

From 1,332 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.3

Location

8.9

Service and Facilites

8.8

People often mention about ARTOTEL Gajahmada Semarang
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Distance to City Center (31)
Staff Friendliness (30)
Bedroom (28)
Ambiance (27)
Bathroom (27)
Accessibility (26)
Room Space (26)
Taste (22)
Variety (22)
Surroundings (20)
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Traveler Reviews ARTOTEL Gajahmada Semarang

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Customer reviews
A***A
icon-Business
Business
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8.5

/10

Reviewed 6 day(s) ago

The hotel staff is very friendly. The room is clean and comfortable. It is highly recommended for stay and business. The food in the restaurant is also delicious.
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Y***k
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Staycation
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8.5

/10

Reviewed 1 week(s) ago

Comfortable, neat, clean, cool room. Also equipped with a rooftop.
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Airlangga S. K.
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Leisure
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10.0

/10

Reviewed 1 week(s) ago

The price is quite affordable and the service is very good. Unfortunately the parking is a bit narrow and the lobby is not accessible by car.
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N***r
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Staycation
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9.6

/10

Reviewed 3 week(s) ago

Overall kind of fun and okay. Highlight: check-in time. 14:00 WIB became 15:38 WIB. And please fix the mini refrigerator because it's not cold at all. My child put ice choco in it at night and drank it in the morning, so he had a stomach ache. Thank you.
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Accommodation's Reply
07 Apr 2025
Dear Guest, Thank you for taking the time to give us a great review of artotel gajahmada Semarang. We work very hard to ensure that all our guests receive the best service during their stay with us. We are glad to hear that you enjoyed your stay at artotel gajahmada Semarang. We know that you have many choices when it comes to choosing where to stay and eat in Semarang. We apologize for the inconvenience during your stay and we will follow up immediately so that it does not happen again. We look forward to welcoming you again on your next visit. We heART you,. Rudy Adimulyo. General Manager.
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Airlangga S. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Comfortable and affordable hotel, unfortunately the parking is limited and the lobby is closed so you have to go in and out through the basement.
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Accommodation's Reply
14 Apr 2025
Dear Mr. Airlangga, Thank you for your recent stay with ARTOTEL Gajahmada Semarang. We know that you have many options when choosing where to stay at Semarang, the fact that you choose ARTOTEL Gajahmada - Semarang is an honor to us. We sincerely hope you enjoyed your stay and will come back again.. We Heart You, Rudy Adimulyo General Manager
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Ridwan A. S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

A staycation hotel complete with a delicious food menu, the price is right for the location right in the center of Semarang city, close to everywhere.
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Accommodation's Reply
07 Apr 2025
Dear Mr. Ridwan, Thank you for taking the time to give us a great review of artotel gajahmada Semarang. We work very hard to ensure that all our guests receive the best service during their stay with us. We are glad to hear that you enjoyed your stay at artotel gajahmada Semarang. We know that you have many choices when it comes to choosing where to stay and where to eat in Semarang, the fact that you chose artotel gajahmada Semarang is an honor for us. We sincerely hope that you enjoy your stay here and will come back again. We heART you,. Rudy Adimulyo. General Manager
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 3 week(s) ago

Because it was festive season, the room we booked was fully booked and finally we were upgraded for free! Thank you. None of the food here failed. They were all crazy delicious.
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1 people find it helpful

M***a
icon-Business
Business
icon-origin-TRAVELOKA

8.2

/10

Reviewed 4 week(s) ago

Central location, easy access, comfortable, clean, friendly. Everything fits. Very pleasant to stay here.
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1 people find it helpful

Accommodation's Reply
07 Apr 2025
Dear Guest, Thank you for your recent stay with ARTOTEL Gajahmada Semarang We know that you have many options when choosing where to stay at Semarang, the fact that you choose ARTOTEL Gajahmada - Semarang is an honor to us. We sincerely hope you enjoyed your stay and will come back again.. We heART you, Rudy Adimulyo General Manager
Wulan L.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

Very comfortable and memorable even though I only stayed for one night.
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2 people find it helpful

ayu l. m. r. b.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 8 week(s) ago

This is my second time staying here, I've tried staying in other places but it's still better here. It's perfect for those who want to rest, the hotel area is quiet but the location is strategic, close to everywhere
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Accommodation's Reply
06 Mar 2025
Dear Mrs. Ayu, Thank you for taking the time to give us a great review of artotel gajahmada Semarang. We work hard to ensure that all our guests receive the best service during their stay with us. We are glad to hear that you enjoyed your stay at artotel gajahmada - Semarang. We know that you have many choices when it comes to choosing where to stay and where to eat in Semarang, the fact that you chose artotel gajahmada Semarang is an honor. We sincerely hope that you enjoyed your stay here. We look forward to welcoming you again to artotel gajahmada Semarang. We heART you,. Rudy Adimulyo. General Manager.
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FANNI R.
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 9 week(s) ago

For the location of the hotel is very strategic close to the souvenir center & if you want to find food around the hotel is very easy. For the hotel staff are very friendly and kind from the front office to the restaurant ☺️ but it is very unfortunate for the pillowcases, sheets and bed covers in the room I occupied were very dull and shabby 🥺.
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3 people find it helpful

Accommodation's Reply
24 Feb 2025
Dear Mrs. Fanny, Thank you for taking the time to give a great review to artotel gajahmada Semarang. We work hard to ensure that all our guests receive the best service during their stay. We are glad to hear that you enjoyed your stay at artotel gajahmada Semarang. We know that you have many choices when it comes to choosing where to stay and where to eat in Semarang, the fact that you chose artotel gajahmada Semarang is an honor. We sincerely hope that you enjoy your stay here and will come back again. We Heart You, Rudy Adimulyo. General Manager.
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G***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

Really good hotel for staycation! It's super close to the city center and the staffs are super friendly!

2 people find it helpful

Sindi I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 11 week(s) ago

Easy Checkin, Comfortable Room, Lobby is not so big but aesthetic
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Adrian A.
icon-Leisure
Leisure
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9.4

/10

Reviewed 12 week(s) ago

No complain! Nice hotel to stay. Friendly and helpful staff. Assisted with early check in because I happened to bring a toddler so I needed a room immediately. The room is okay, clean, good bed, good facilities, complete amenities. Strategic location. The rooftop cafe is also a must-visit. The only minus is the very limited car parking area, it seems like it can only fit 6 cars in the basement but I'm happy because there are officers who help with valet. Overall, I'm satisfied with my stay at Artotel Semarang.
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Accommodation's Reply
30 Jan 2025
Dear Mr. Adrian, Thank you for taking the time to give us a great review of artotel gajahmada Semarang. We work very hard to ensure that all our guests receive the best service during their stay with us. We are glad to hear that you enjoyed your stay at artotel gajahmada Semarang. We know that you have many choices when it comes to choosing a place to stay / eat in Semarang, the fact that you chose artotel gajahmada - Semarang is an honor for us. We sincerely hope that you enjoy your stay here. For your information, we provide free valet parking to make it easier and more convenient for our guests at artotel gajahmada Semarang. We look forward to welcoming you back to artotel gajahmada Semarang. We heART you,. Rudy Adimulyo. General Manager- artotel gajahmada Semarang.
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

comfortable , strategic, clean

2 people find it helpful

d***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 14 week(s) ago

Nice hotel in the middle city of semarang, need improvement on food

1 people find it helpful

Accommodation's Reply
20 Jan 2025
Dear Mr. D, Thank you for your recent stay with ARTOTEL Gajahmada Semarang. We know that you have many options when choosing where to stay at Semarang, the fact that you choose ARTOTEL Gajahmada - Semarang is an honor to us. We sincerely hope you enjoyed your stay and will come back again! Looking forward to welcoming you again soon. We heART you, Rudy Adimulyo General Manager - ARTOTEL Gajahmada Semarang.
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.2

/10

Reviewed 14 week(s) ago

The hotel did not meet expectations, the rooms were like boarding houses, the lobby was narrow, the parking lot was also narrow.
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Accommodation's Reply
16 Jan 2025
Dear M, Thank you for taking the time to give us a great review of artotel gajahmada Semarang. We work very hard to ensure that all our guests receive the best service during their stay with us. We are glad to hear that you enjoyed your stay at artotel gajahmada - Semarang. We know that you have many choices when choosing a place to stay / eat in Semarang, the fact that you chose artotel gajahmada - Semarang is an honor for us. We sincerely hope that you enjoy your stay here and will come back again. We inform you that we provide Free valet to make it easier and provide comfort for our guests during their stay. We look forward to welcoming you again on your next visit. We heART you,. Rudy Adimulyo. General Manager- artotel gajahmada Semarang.
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Ria M. R. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 14 week(s) ago

Want to rest overnight enjoying a hotel room, and thought of choosing this one hotel. In the hotel there is also a painting exhibition by Sri Lestari Pujihastuti which will last until January 25, 2025. So, if you want to stay in a hotel in the middle of the city, and also want to find inspiration from works of art, then this hotel is the place. The entrance to this hotel is from the basement, and to get to the front desk you have to go via the elevator. There are officers who are ready to help, including pushing wheelchairs if guests use them. I checked in and got the room key, and was also helped to push the wheelchair. In this area, there is a restroom for the public including for wheelchair users. Here there is a Fat Elephant restaurant and another one on the rooftop, but it only opens in the afternoon. I checked in and got a card for room no. 906 which is very close to the elevator. When I entered, I really liked the room, there was a mural on the wall of the room, there was a coffee machine; part of the amenities that also functions to boil hot water (I only found out when I asked the front desk). There is also a sofa to relax while watching TV. The bathroom and toilet and sink are directly in one, near the entrance. Soap and shampoo are available, towels and toothbrushes are also complete. I ordered spaghetti to eat together in the room, the portion is quite good, the taste is also ok, creamy enough. IMHO, the location is in the middle of the city, close to coffee shops and also places to eat. The service is also good.
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1 people find it helpful

Accommodation's Reply
17 Jan 2025
Dear Mrs. Ria, Thank you for taking the time to give us a great review of artotel gajahmada Semarang. We work very hard to ensure that all our guests receive the best service during their stay at artotel gajahmada Semarang. We are glad to hear that Mrs. Ria and her family enjoyed and were comfortable with us. We know that Mrs. Ria has many choices when it comes to choosing a place to stay and a place to eat in Semarang, the fact that you chose artotel gajahmada - Semarang is an honor. We sincerely hope that Mrs. Ria enjoyed her stay here and will return again. We look forward to welcoming Mrs. Ria again on our next visit. We heART you,. Rudy Adimulyo. General Manager- artotel gajahmada Semarang.
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H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 17 week(s) ago

Strategic location, very comfortable hotel, in the future if there is a Smart TV it will be even better
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Accommodation's Reply
31 Dec 2024
Dear Mr. H, Thank you for your recent stay with ARTOTEL Gajahmada Semarang. We know that you have many options when choosing where to stay at Semarang, the fact that you choose ARTOTEL Gajahmada - Semarang is an honor to us. We sincerely hope you enjoyed your stay and will come back again.. Looking forward to welcoming you again soon. We heART you, Rudy Adimulyo General Manager - ARTOTEL Gajahmada Semarang.
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Faza R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.4

/10

Reviewed 17 week(s) ago

the room is not as I imagined, I thought the bed would be big but yesterday I got a twin bed that was put together so my body was sore when I slept. 😭
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1 people find it helpful

Accommodation's Reply
31 Dec 2024
Dear Faza R, Thank you for your recent stay with ARTOTEL Gajahmada Semarang. We know that you have many options when choosing where to stay at Semarang, the fact that you choose ARTOTEL Gajahmada - Semarang is an honor to us. We do apologize for the inconvient and the bed is based on availabity when check in. We sincerely hope you enjoyed your stay and will come back again.. Looking forward to welcoming you again soon. We heART you, Rudy Adimulyo General Manager - ARTOTEL Gajahmada Semarang.
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