Overall Ratings & Reviews OYO 387 Alfa Guest House

Not recommended. Check in at 10 pm. This is the first time checking in there is an additional fee of 50k cash (not a deposit). With the excuse that checking in is too late at night. Strange.

It's pretty good for the price, still worth it

The service from the receptionist is not friendly to the guests. The AC is not cold, the room is not soundproof. The bed is noisy.

The right place in the application is friendly and the service is appropriate

1. Customer service has no ethics. We complained because the room key couldn't be opened for 15 minutes and instead it was stuck. 2. Couldn't move to another room because we booked the room on the application. 3. The bed was dirty as if it hadn't been changed, there were lots of cockroaches flying around, especially the toilet. Ugh, it's disgusting, lots of dust. 4. The female waiters who serve in the morning or the male waiters at night don't help with complaints from guests. Instead, they act indifferent and don't care. There was even Cici-cici there, instead of helping to ask about the problem, she just kept quiet, this inn is weird

The staff is quite friendly.

Not bad, the bed is not comfortable, the toilet is not clean. The water is a bit dirty, too narrow to take a shower because the closet is big.

Hotel management has a strange rule. We have booked for Wednesday, October 30-31. But it was not accepted on the grounds that the extension must be manual and cash.

Sorry, but it's not really comfortable & worth the offline price of 250 thousand (via Traveloka, wrong day/date booked).

I asked for a refund because at the location I was asked for an additional 8 cents. Please process the refund.

Just according to the price, an experience in the same class as an Oyo hotel.

Not recommended at all. No plus point, unless the AC. The pictures that shown in the app's galleries are completely different. Terrible experience.

Payment at 22.00 arrived at the hotel at 22.30 when the hotel said they couldn't check in because it was after the hour, the officer offered to be transferred to another building with an admin fee of 50 thousand, OK, we paid because we couldn't find another place, arrived at There we asked for parking money, we paid for it too, when we got to the room it turned out the room was very dirty, the window covering was broken, the bathroom was dirtier than a public toilet, we asked to move to another room, yes we were given another room, but it turned out the toilet was worse. it's broken, we sit in the toilet as if we're going to fall, we pee or defecate, it all comes out from under the toilet, when we take a shower, we close the door, the water floods into the room, the sheets are also torn, the towels are like rags, the trash can is very dirty, this isn't worth mentioning. hotel, at least it's clean, I often stay in hotels with the same price but none are as dirty as this place

The bathroom was very dirty and smelly and the springs were bad and not properly maintained.

Cheap rooms and cheap facilities. The room is dirty, the sheets are dirty, the blanket smells musty, the bathroom is dirty and smelly, the shower doesn't work/is broken, and the gong is a room full of mosquitoes!

The bathroom is very dirty, what is the function of the cleaning service there?

The room was not very good, there was no TV broadcast, the bathroom was dirty, the toilet seat was dirty and the bed made a rattling sound. Yes, maybe it's cheap so it's a great place. Please pay more attention to cleanliness in the bathroom. Even though it is cheap, it is still kept clean. Doesn't match the ft in the app and the original.

Already booked, paid in full and could not be refunded. But when I arrived the room was full and the money could not be returned. Finally I slept on the side of the road. Very annoying.

The bathroom is messy, the mattress feels like air conditioning, not cold, not hygienic, dirty mattress sheets, stale pillows, not recommended at all!

Buying molto for 10 thousand is also a lot, sir, for the bed sheets and bathroom, just buy perfume, so no one will stay there if it still smells.