Overall Ratings & Reviews Crystal Inn Pasuruan

The AC is not cold enough and there are lots of mosquitoes.

The water doesn't flow smoothly, the toilet flush takes a long time to fill up, and when I want to take a shower the water doesn't always come on.

Cleanliness and friendliness of staff need to be improved.

friendly hotel staff and good service

The parking lot is small, it turns out. If the room is full, especially when bringing a car, it will be difficult to park. Overall, it's quite satisfying. Just a suggestion, provide a kettle for hot water, because in the morning, people usually want something warm to drink.

Staff friendly. Check in/check out is also no longer rushed.

The staff was confused, I ordered for my guest but the staff was confused. When I showed you the order, I was confused. Check in with a little force.

No recommended, dirty and smelly mattress, smelly bathroom.

No recommendation to stay here, the mattress has lots of yellow spots and a fishy smell, the toilet smells like sewage, hopefully it can be repaired next time.

We stayed here overnight just for transit, because we continued our journey to Bali at dawn. CI at 22.00-CO at 6.00. Just a suggestion, maybe the receptionist needs to be trained on how to greet guests with a smile/be friendlier. Thank you.

Kamar mandinya bau sampek masuk kamar kalau pintunya tidak ditutup, tapi pelayanan staf nya sangat ramah sekali. Overall recommended untuk liburan.

Banyak noda di sprei dan kamar mandi kotor.

Unfortunately toothbrushes and toothpaste are not provided free of charge.

Really good, recommended.

The place is clean, comfortable, the service is good 👍🏻.

WC doesn't work, BAB time out can't be flushed? What kind of barracks hotel is this?

The staff is friendly, only the sheets that ask for change are already ugly yellow yellow.

Comfortable place, only in my opinion the air conditioner is not cold enough. But overall okay.

Good service, highly recommended.

The rooms are cramped, the bathroom ventilation is not good. So the smell enters the room. The spring bed is no longer suitable for use. And the bed linen has lots of stains. With the price offered is not in accordance with the quality.