Overall Ratings & Reviews BENHAS Hotel

The room is comfortable, close to the city center, the food is delicious, overall okay.

For food it can be improved, for different variations.

I was hesitant because of the reviews related to this hotel, No hot water, lots of mosquitoes,.. But all were refuted, Keep maintaining and improving the service / comfort for staying

the staff is friendly, the employees are also friendly

The price and facilities obtained are not comparable 😔

The hotel staff is friendly, the rooms are comfortable and the location is close to tourist attractions.

Nice hotel, very friendly hotel staff.

The hotel is clean, the rooms too, the breakfast is delicious, although there are few variations, there is also a swimming pool although it is a little less clean.

Good service and friendly with guests.

Hotel bagus, bersih, cocok untuk keluarga yang ingin berwisata ke spot spot wisata yang ada di pusat kota. Sarapan lumayan enak. Karyawan hotel ramah, sayang seperti nya mereka agak ke capek an kalau tamu lagi full. Untuk kamar sebaik nya di sediakan dispencer kecil untuk yang "darurat" butuh minum air panas. Kan nggak mungkin air panas di ambil dari shower 😊. Suara tetangga sebelah kedengaran melalui stop kontak dan colokan listrik di dinding.

Nginap 2 hari di sini tisu toilet tidak disediakan, brangkas tidak ada pintu, kolam airya kotor, menunya tidak varian, nasi goreng aja, tidak ada pemanas air minum, tp untuk semua lumayan sih.

Menyenangkan sekali di sini di samping nyaman dan dekat kemana-mana, makanan nya enakk terutama bakwan nya enakk bangett jadi kangen makan bakwan lagi ni hihi. Thanks benhas hotel kami puas di sini karyawan nya baik dan ramah. Sukses selalu ya

There are no slippers because they have run out for a few days, the tissue is out of stock, the bathroom ceiling is broken even though it's small, the food is just ordinary,

In its profile, this hotel is a 3 star, but the facilities are minimal, not like the 3 star hotels I often stay at. The receptionist service is friendly, responsive and fast, the cleanliness of the rooms and surroundings is okay, cold and hot water is available, the swimming pool is not attractive for swimming, food/drinks are not available to order from the hotel, the breakfast menu is limited and the "chef" (mothers aged around 55 years old) to be taught etiquette towards guests who are going to breakfast, if you are not willing to make a menu outside the existing menu, such as half-boiled eggs/omelettes, just say it nicely & politely, don't grumble, it's not good for the guests to hear hotel having breakfast. Hotel managers should reprimand their chefs and be more selective in choosing their employees.

The hope is that the swimming pool will always be cleaned regularly and the springbad will be replaced with a softer one.

Bg Rahmad is friendly and kind. Best service.

For the hotel, please just fix the facilities...

The hotel is close to the gadang clock. The rooms are quite comfortable and clean. The bathroom too, even though the hot water doesn't work. The food is pretty good, if you are asked to rate it 8/10.

The room is clean, it's just that the shower in the toilet is not tight and the water discharge is small so bathing is not satisfied. For breakfast it's ok. The hotel staff is friendly, it's just that the parking lot is not wide.

Strategic location near the clock gadang, clean hotel, friendly staff, good food. But the wifi doesn't reach the room, there's no toilet paper, there's no telephone in the room and only a little warm water for bathing. Overall okay, hopefully the service will be further improved.