Traveloka (406)
8.4
Very Good
From 406 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.1
Location
8.6
Service and Facilites
8.4
People often mention about Cordex Oase
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Staff Friendliness (26)
Distance to City Center (23)
Bedroom (22)
Wifi (19)
Ambiance (18)
Bathroom (18)
Accessibility (17)
Hotel Area (17)
Room Space (15)
Surroundings (14)
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Traveler Reviews Cordex Oase
Number of reviews per page
20
40
Customer reviews
P***o
Staycation
6.0
/10
Reviewed 6 day(s) ago
I ordered a smart double, but was given a twin. The toothbrush was missing.
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A***N
9.4
/10
Reviewed 6 day(s) ago
The hotel staff is friendly, the rooms are clean and fragrant, close to the city center, the best 👍
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1 people find it helpful
E***r
8.5
/10
Reviewed 2 week(s) ago
the hotel is comfortable, the staff is friendly
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R***Y
10.0
/10
Reviewed 3 week(s) ago
Highly recommend staying here, and have become a regular customer 👍
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Y***i
Transit
8.2
/10
Reviewed 3 week(s) ago
Comfortable. I stayed here for 2 days. Cleanliness is okay. Close access to everywhere. It's just lacking a toothbrush.
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NE
Nugraha E. P.
9.4
/10
Reviewed 3 week(s) ago
The staff service is very friendly and the hotel area is clean
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RV
Rasyid V.
Transit
8.8
/10
Reviewed 3 week(s) ago
Okay, close to the city center, good service, friendly staff 👍
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at
anom t. s.
9.7
/10
Reviewed 4 week(s) ago
transit before continuing the 14-hour journey..
Randi's staff is friendly, the parking attendant is very helpful when the car has a problem.
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E***n
6.6
/10
Reviewed 4 week(s) ago
Unpleasant experience.
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Accommodation's Reply
27 Mar 2025
Dear Mr. Erdiyan Ardi,
Thank you for sharing your feedback with us. We sincerely apologize for the experiences you described during your stay. We take all guest comments seriously as they help us identify areas for improvement.
We regret that we did not meet your expectations regarding several areas, Please be assured that we are addressing these concerns with our team to ensure they are resolved promptly.
We value your business and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If you'd like to discuss your experience further or if you have any additional concerns, please don't hesitate to reach out to us directly
Thank you again for bringing this to our attention. We look forward to welcoming you again soon.
Best regards,
Angga Kurniawan
Operational Manager Cordex oase Pekanbaru
YT
Yusrina T.
9.7
/10
Reviewed 5 week(s) ago
Order the Smart Type to be upgraded to the Type above. The staff are friendly, the best. Recommended 👍
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H***i
Business
8.5
/10
Reviewed 7 week(s) ago
Staying at Cordex, close to the city, easy access to food and other necessities..recommendation for others, sis..
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A***n
Business
10.0
/10
Reviewed 9 week(s) ago
The hotel is in a strategic location, the rooms are comfortable, very clean, the service is very good and friendly.
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W***u
10.0
/10
Reviewed 10 week(s) ago
comfortable transit hotel. city center makes it easy to find culinary or order transportation online
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R***i
Leisure
8.2
/10
Reviewed 11 week(s) ago
The room and bathroom were clean and tidy. The soap ran out after 2 days of staying and was not refilled.
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Y***i
Business
8.5
/10
Reviewed 13 week(s) ago
Comfortable room. Only toothbrush is missing. That's all. The rest is comfortable. Cold AC. Hot water doesn't feel warm. But its okay
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1 people find it helpful
I***N
9.4
/10
Reviewed 13 week(s) ago
It's been a habit to stay here, I like the comfort. Strategic location in the middle of the city, lots of food around the hotel and close to everywhere. To the airport only 15 minutes
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YM
Yeni M.
Leisure
8.5
/10
Reviewed 15 week(s) ago
The staff service is good and friendly, the rooms are clean and comfortable, the location is very strategic in the middle of a shopping center and the price is very economical.
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2 people find it helpful
R***n
10.0
/10
Reviewed 15 week(s) ago
Nice Room, Five Star Service. It's all good.
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M***r
10.0
/10
Reviewed 15 week(s) ago
very good and very nice,
overall very satisfying
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Y***i
Transit
8.2
/10
Reviewed 16 week(s) ago
The hotel is comfortable. The only thing missing is a toothbrush. The air conditioner in the room I stayed in was just not cold enough.
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Number of reviews per page
20
40
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