Overall Ratings & Reviews Pullman Ciawi Vimala Hills Resort Spa & Convention

Dear Our Valued Guest, Thank you for taking the time to share your positive feedback about your stay at Pullman Ciawi Vimala Hills Resort & Convention Center. We’re delighted to hear that you enjoyed the friendly and responsive service from our staff, as well as the variety and taste of our breakfast. We’re also glad that our facilities met your expectations. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay in the future. Warm regards, Yoshua Siregar Guest Experience Manager

Dear Our Valued Guest, Thank you for your continued loyalty and for taking the time to share your positive experience at Pullman Ciawi Vimala Hills Resort & Convention Center. We are truly grateful for having you as a long-time guest. It’s wonderful to hear that you found our staff to be friendly and that you were pleased with the cleanliness of our rooms, bathrooms, and the overall hotel area. We always strive to maintain the highest standards of comfort and service, and your feedback means a lot to us. We look forward to welcoming you back for many more memorable stays. Warm regards, Yoshua Siregar Guest Experience Manager

Dear Nalia, Thank you for sharing your feedback and for choosing Pullman Ciawi Vimala Hills for your family stay. We’re so glad to hear that you and your family enjoyed our friendly staff, strategic location, and the variety of pools—especially the kids' pool! It’s wonderful to know that our facilities and activities made your time here memorable. We appreciate your comments regarding the smell of the kids' pool. Please rest assured that we will look into this to ensure the best experience for our young guests. We understand that with only one night, it can feel like there’s so much more to explore! We’d love to welcome you back for a longer stay so you can fully enjoy all the activities and experiences we have to offer. We look forward to having you and your family back again soon to create even more wonderful memories together. Warm regards, Yoshua Siregar Guest Experience Manager

Dear Our Valued Guest, Thank you for sharing your feedback on your recent visit at Pullman Ciawi Vimala Hills Resort Spa and Convention. We truly appreciate you taking the time to highlight your experience during your stay. We understand that the view of Gunung Salak from your room was somewhat obstructed by the trees, and we sincerely apologize for any inconvenience this may have caused. Your feedback is important to us, and we will explore ways to improve the views from our rooms while maintaining the natural beauty of the surroundings. We hope to have the opportunity to welcome you back and provide an even better experience next time. Warm regards, Yoshua Siregar Guest Experience Manager

Dear Selin M, Thank you so much for taking the time to share your detailed feedback and for choosing Pullman Ciawi Vimala Hills for your stay. We’re happy to hear that you enjoyed the variety of facilities, including our two swimming pools, the buffet, and the recreational activities. We're also glad you had a chance to try our Soto Djanda, and appreciate your comments on both the dish and the room service experience. We truly appreciate your understanding regarding the air conditioning issue and are grateful that you noted the timely follow-up from our technician. Your feedback is important to us, and we will ensure we address the concerns you raised, especially regarding the Mac n Cheese and the chicken schnitzel. We always strive to improve our offerings based on guest preferences. It’s wonderful to know that you enjoyed your complimentary upgrade to the Executive room, and we’d love to welcome you back again for another stay with us! Warm regards, Yoshua Siregar Guest Experience Manager

Dear Pradipta K, Thank you for sharing your wonderful experience at Pullman Ciawi Vimala Hills Resort Spa and Convention. We’re so glad to hear that you and your family enjoyed your stay, especially the private heated pool. It’s great to know it added to the comfort and relaxation of your visit and we hope to welcome you back soon for another memorable stay with us. Warm regards, Yoshua Siregar Guest Experience Manager

Dear Our Valued Guest, Thank you for your continued trust in Pullman Ciawi Vimala Hills! We’re so happy to hear that you enjoyed your stay with us once again. It’s always a pleasure to welcome back guests like you, and we’re thrilled that our serene and peaceful atmosphere, along with our service, met your expectations. We can’t wait to welcome you again for another relaxing and memorable stay. Warm regards, Yoshua Siregar Guest Experience Manager

Dear Our Valued Guest, Thank you so much for staying with us at Pullman Ciawi Vimala Hills and for taking the time to share your experience. We’re truly happy to hear that you had such a joyful time with your family—it means the world to us! It’s wonderful to know that our friendly staff and variety of activities helped create special moments during your stay. We designed our resort with families in mind, so it’s always a pleasure to hear when our guests feel right at home. And yes, our lush and spacious hillside setting does come with a few ups and downs—thank you for taking it in stride as part of the experience! We hope to welcome you back again soon for more unforgettable moments with your loved ones. Warmest regards, Yoshua Siregar Guest Experience Manager

Dear Afrizya B, Thank you so much for choosing Pullman Ciawi Vimala Hills for your family getaway and for sharing such a lovely review. We’re thrilled to hear that your stay was a memorable and enjoyable one from the moment you arrived, and that you felt the calming atmosphere and warm hospitality from our team. A special thank you for recognizing Tegar at the reception—he’ll be delighted to know he made a positive impact on your experience. We’re also so pleased to hear that the birthday cake added a special touch to your celebration. We truly appreciate your feedback regarding the kids’ activity area. Your comments are valuable and have been shared with our team as we continuously strive to improve every aspect of our guest experience. It means a lot to us that you would recommend Pullman Ciawi for family staycations, and we can't wait to welcome you and your family back for another joyful visit! Warm regards, Yoshua Siregar Guest Experience Manager

Dear Our Valued Guest, Thank you for highlighting one of our special offerings on your recent visit at Pullman Ciawi Vimala Hills Resort Spa and Convention. We're delighted you made use of our complimentary 30-minute professional photo session—it's a wonderful way to capture memories at Pullman Ciawi Vimala Hills. We hope to welcome you back soon for more unforgettable moments! Warm regards, Yoshua Siregar Guest Experience Manager

Dear Beti S, Thank you for choosing Pullman Ciawi Vimala Hills for your family getaway during the festive Lebaran holiday. We're glad to hear you had a pleasant stay despite the busy period, and we truly appreciate your patience during breakfast hours. It’s wonderful to know that our helpful staff made a positive impression on your experience. Your kind words mean a lot to us. We’re looking forward to welcoming you and your family back again soon for another enjoyable stay! Warm regards, Yoshua Siregar Guest Experience Manager

Dear Ary r, Thank you for taking the time to share your recent experience at Pullman Ciawi Vimala Hills. We’re delighted to know that you enjoyed our friendly staff, early check-in service, delicious and varied food, and the wide range of hotel facilities—especially the fun-filled activities for children. We truly appreciate your constructive feedback regarding the TV features and the availability of dining utensils in the Deluxe room. Please rest assured that we take your comments seriously, and we will review these points with our team to explore possible improvements for future guest comfort. It was a pleasure having you with us, and we hope to welcome you back again soon for an even more enjoyable stay. Warm regards, Yoshua Siregar Guest Experience Manager

Dear Hana P.K, Thank you for your kind feedback and for choosing Pullman Ciawi Vimala Hills for your stay. We’re thrilled to know you enjoyed our family-friendly atmosphere, wide range of activities, and the beautiful mountain scenery surrounding our spacious grounds. It’s also a pleasure to hear that our breakfast selection met your expectations—we always strive to offer something for everyone to enjoy. We look forward to welcoming you and your loved ones back for another memorable experience soon! Warm regards, Yoshua Siregar Guest Experience Manager

Dear Nita F, Thank you so much for taking the time to share your experience at Pullman Ciawi Vimala Hills. We’re delighted to know that you had a memorable stay with us and that our convenient location and warm welcome made a great first impression. We truly appreciate your kind words for our Front Office team, especially Sarah. We’re so pleased that the complimentary room upgrade added extra comfort to your stay and that your family enjoyed the spacious suite with its cozy sofa. It’s also wonderful to hear that you explored many of the activities we offer, and that there are still more for you to try next time. We can’t wait to welcome you and your family back for another enjoyable and even more complete stay in the future. Wishing you all the best, and thank you once again for your trust and support. Warm regards, Yoshua Siregar Guest Experience Manager

Dear Our Valued Guest, Thank you very much for sharing your wonderful experience with us at Pullman Ciawi Vimala Hills. We are truly honored to have welcomed you and your family, and we’re thrilled to know that your stay was nothing short of amazing. It’s fantastic to hear that you enjoyed our complete facilities, the cleanliness of the hotel, the spacious room, and the enjoyable swimming pool. We’re also grateful for your kind words about our friendly and helpful staff, as well as your appreciation for the delicious food and the smooth check-in and check-out process. We’re especially happy to know that the kids' activities added joy to your family’s stay. Your feedback is incredibly valuable to us, and we are committed to maintaining—and even improving—our service standards. We look forward to welcoming you and your family back to Pullman Ciawi Vimala Hills in the near future. Warm regards, Yoshua Siregar Guest Experience Manager

Dear Our Valued Guest, Thank you for taking the time to share your wonderful experience during your first stay at Pullman Ciawi Vimala Hills. We are truly delighted to know that you and your family had such an enjoyable time with us! It brings us great joy to hear that the children’s activities were engaging and fun, and that our team members—including Adi, Alfi, Haikal, and Amallia—made a positive impression on your stay. We will be sure to pass along your kind words to them. They will be thrilled to know they contributed to your memorable experience. We’re also pleased to know that you appreciated the spacious and comfortable room, the delicious food, and the serene atmosphere, along with our strategic location. We truly look forward to welcoming you and your family back for another relaxing and joyful stay at Pullman Ciawi Vimala Hills. Warm regards, Yoshua Siregar Guest Experience Manager

Dear Our Valued Guest, Thank you so much for your detailed and positive review on your recent visit at Pullman Ciawi Vimala Hills Resort Spa and Convention. We’re delighted to hear that you found the room clean and comfortable, our service friendly, and the location convenient and free from traffic. It’s great to know that you appreciated the spacious layout of our hotel, the complete facilities, and the guide we provided to help you explore the area with ease. We’re truly glad that your stay was enjoyable, and we can’t wait to welcome you back for another memorable experience Warm regards, Yoshua Siregar Guest Experience Manager