Traveloka (1,320)
8.5
Very Good
From 1,320 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.7
Location
8.8
Service and Facilites
8.5
People often mention about Horison Kotaraja
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Bedroom (58)
Staff Friendliness (56)
Ambiance (55)
Accessibility (51)
Bathroom (50)
Hotel Area (49)
Taste (48)
Variety (48)
Room Space (44)
Distance to City Center (39)
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Traveler Reviews Horison Kotaraja
Number of reviews per page
20
40
Customer reviews
Z***n
Business
10.0
/10
Reviewed 4 day(s) ago
It was amazing, very enjoyable.
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F***d
Staycation
8.7
/10
Reviewed 4 day(s) ago
The room was not ready when we checked in (at 14:30) and was only informed that it was ready at 16:00 (photo attached)
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S***n
9.1
/10
Reviewed 1 week(s) ago
I am a regular customer at the Horison hotel, hopefully I can get special service in terms of discounts on accommodation. Thank you.
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A***i
Leisure
8.7
/10
Reviewed 2 week(s) ago
access to the city center is very easy to reach
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A***i
Leisure
8.7
/10
Reviewed 2 week(s) ago
Good and access to other cities is very easy to reach
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R***h
10.0
/10
Reviewed 2 week(s) ago
Recommendations for a fun holiday are definitely at Horison Kotaraja Papua
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R***h
10.0
/10
Reviewed 2 week(s) ago
Always a choice for a vacation with children because the hotel facilities are comfortable, clean and safe.
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J***r
9.1
/10
Reviewed 2 week(s) ago
The overall hotel environment is clean, comfortable, children like it because there are swimming pool facilities with pocket-friendly room rates.
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A***A
10.0
/10
Reviewed 3 week(s) ago
the hotel is nice, the service is friendly..
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E***r
Leisure
10.0
/10
Reviewed 3 week(s) ago
the price is quite affordable with such complete facilities. there is a swimming pool and a GYM. the menu choices for breakfast are many and delicious. come here to bring the kids for school holidays. the kids are very happy ❤
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A***a
8.5
/10
Reviewed 3 week(s) ago
clean room and friendly receptionist
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F***i
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is quite friendly and responsive in serving professionally. Very helpful.
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is
ismail s. m.
Leisure
9.1
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the room is nice, upgraded to an executive room, hopefully the service of the Horison Kotaraja hotel will always be improved. Awesome!!!
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Elly T. L. W.
Leisure
9.4
/10
Reviewed 3 week(s) ago
Very satisfied. Thank you to all the wonderful staff especially Sist. Jeane as CS and room service. Keep it up. Lord JESUS 🙏
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Septinus a.
8.2
/10
Reviewed 4 week(s) ago
The hotel staff was a little slow at work.
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Accommodation's Reply
05 Apr 2025
Warm greetings from Hotel Horison Kotaraja! Thank you for taking the time to write about your experience during your stay at Hotel Horison Kotaraja. We are very happy to hear that you enjoyed the facilities and services provided by our hotel. We apologize for our staff whose service was lacking according to you and we will continue to improve and provide better service so that in the future the same thing will not happen again, because it is an honor to be your choice to stay at our hotel, We look forward to welcoming you back to Hotel Horison Kotaraja! Warm Regards, A. Maria Ulfa. Front Office Manager.
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Samantha g. L.
10.0
/10
Reviewed 5 week(s) ago
Increase the promo for staying overnight. The staff are friendly.
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Accommodation's Reply
23 Mar 2025
Warm greetings from Hotel Horison Kotaraja! Thank you for taking the time to write about your experience while staying at Hotel Horison Kotaraja. We are very happy to hear that you enjoyed the facilities and services provided by our hotel. We will continue to improve and provide better service, because it is an honor to be your choice to stay at our hotel, We look forward to welcoming you back to Hotel Horison Kotaraja!. Warm Regards, A. Maria Ulfa. Front Office Manager
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A***o
10.0
/10
Reviewed 6 week(s) ago
The best. Hopefully we can come back to enjoy another sensation from Horison.
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Accommodation's Reply
23 Mar 2025
Warm greetings from Hotel Horison Kotaraja! Thank you for taking the time to write about your experience while staying at Hotel Horison Kotaraja. We are very happy to hear that you enjoyed the facilities and services provided by our hotel. We will continue to improve and provide better service, because it is an honor to be your choice to stay at our hotel, We look forward to welcoming you back to Hotel Horison Kotaraja!. Warm Regards, A. Maria Ulfa. Front Office Manager
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c***a
Leisure
5.8
/10
Reviewed 6 week(s) ago
The hotel is nice from the outside, but when I arrived from the front lobby it looked really unclean, the area around the reception, the waiting room also looked like it hadn't been cleaned, I don't know if it really hadn't been cleaned yet... but it was very uncomfortable to look at, I was also a hotelier, cleanliness is very important, in the end what was supposed to be 2 nights I only stayed one night
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A***n
6.6
/10
Reviewed 6 week(s) ago
The sink and soundproofing are poor.
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S***y
Staycation
10.0
/10
Reviewed 6 week(s) ago
It was a very comfortable staycation at this hotel with our family.. the staff were all friendly, we were happy, especially for Ms. Jane and Mr. Iqbal who were very kind in serving us earlier, surprisingly our room was upgraded to a junior suite.. the food was also delicious, thank you so much Ms. Jane and Mr. Iqbal, Thank You Horison Kotaraja, we will definitely come back again. Always be successful 👍😊
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1 people find it helpful
Accommodation's Reply
23 Mar 2025
Warm greetings from Hotel Horison Kotaraja! Thank you for taking the time to write about your experience while staying at Hotel Horison Kotaraja. We are very happy to hear that you enjoyed the facilities and services provided by our hotel. We will continue to improve and provide better service, because it is an honor to be your choice to stay at our hotel, We look forward to welcoming you back to Hotel Horison Kotaraja!. Warm Regards, A. Maria Ulfa. Front Office Manager
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Number of reviews per page
20
40
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