Overall Ratings & Reviews Mercure Makassar Nexa Pettarani

Dear Valued Guest, Thank you for your review of Makassar Nexa Pettarani! We are glad to hear that you felt comfortable during your stay at Mercure Makassar Nexa Pettarani. We apologize for the inconvenience with the AC temperature which was not cold enough. We will immediately check and adjust the air conditioning system to improve the quality of guest comfort. We greatly appreciate your feedback and will continue to strive to improve the quality of our services. Should you have any further needs or questions, please do not hesitate to contact us. Thank you for your trust in choosing Mercure Makassar Nexa Pettarani as your destination for your stay. We look forward to welcoming you back to our hotel! Warm regards, Wahyu Nursekha Wijayanti. General Manager

Dear little b. Dear, Thank you for your review! We are glad to hear that the parking location is close to the lobby and the access to Pettarani, as well as the easy access to Hertasning road, made you feel comfortable and the location is strategic. We look forward to continuing to provide you with a satisfying stay experience! Warm regards, Wahyu Nursekha Wijayanti. General Manager

Thank you for your review of Mercure Makassar Nexa Pettarani Hotel! We are glad to hear that our comfort and facilities are top-notch. We strive to provide a satisfying and comfortable stay for our guests. Thank you for your appreciation! Warm regards, Wahyu Nursekha Wijayanti. General Manager

Thank you for your review of your stay at Mercure Makassar Nexa Pettarani Hotel! We are pleased to hear that our service was prompt and comfortable. We will continue to strive to maintain high standards of service and provide a satisfying experience for our guests. Thank you for your appreciation! We look forward to welcoming you back again in the future. Warm regards, Wahyu Nursekha Wijayanti. General Manager

Thank you for your review of your stay at the Mercure Makassar Nexa Pettarani Hotel. We deeply regret the inconvenience you experienced regarding the wrong room type and the unpleasant odor in the room. We understand that this error did not meet your expectations, and we will immediately investigate and take action to correct this issue. We will ensure that the booking process and room preparation are carried out more thoroughly to avoid future errors. Thank you for your suggestion to pay attention to room availability. We will immediately take action to improve and enhance our service standards. Warm regards, Wahyu Nursekha Wijayanti. General Manager

Thank you for your review of your stay at the Mercure Makassar Nexa Pettarani Hotel. We deeply regret the inconvenience you experienced regarding the cleanliness of the room. We understand that cleanliness is a top priority for our guests, and we will immediately investigate and take action to rectify this issue. We are glad to hear that our staff was responsive and helpful, as well as offering you the option of changing rooms and sahur meal vouchers. We will continue to maintain the friendly attitude and professionalism of our staff. Thank you for your suggestion to improve the cleanliness of the room. We will immediately take action to improve and enhance our cleanliness standards. Best regards, Wahyu Nursekha Wijayanti. General Manager

Thank you for your review of Hotel Mercure Makassar Nexa Pettarani! We are glad to hear that our hotel provides a comfortable and peaceful atmosphere for rest. We strive to create a relaxing and peaceful environment for our guests, with complete facilities to meet your needs. We hope you can return to stay at Hotel Mercure Makassar Nexa Pettarani in the future and experience the comfort we offer again! Warm regards, Wahyu Nursekha Wijayanti. General Manager

Dear Valued Guest, Thank you for taking the time to share your review. We are very sorry to hear that your experience at our hotel did not meet your expectations. We apologize for the inconvenience caused. Your feedback regarding the condition of the room and the quality of the breakfast has been noted, and we will review it immediately and take necessary corrective action. We look forward to welcoming you back in the future and providing you with an even better stay experience. Warm Regards, Muhammad Aras Rahman. Room Division Manager

Dear Guest, Thank you for your positive review! We are very pleased to know that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and your review is our motivation to continue providing the best service. We look forward to welcoming you back soon! Warm Regards. Muhammad Aras Rahman. Room Division Manager

Dear Ms. Swi W. Ke, We greatly appreciate your comments regarding your stay at Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, Wahyu Nursekha Wijayanti. General Manager

Dear Valued Guest, We greatly appreciate your comments regarding your stay at Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, Wahyu Nursekha Wijayanti. General Manager