8,3
Very Good

From 434 reviews

Provided by travelers on
Cleanliness

8,2

Room Comfort

8,4

Meal

8,5

Location

8,6

Service and Facilites

8,4

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Traveler Reviews Urban 18

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Customer reviews

Hellen M. P.
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8,8

/10

Reviewed 135 week(s) ago

Kamar nyaman dan bersih tapi pas masuk kamar, handuk dan sabunnya tidak ada dan di lorong cukup berantakan. Tapi overall cukup nyaman dan worth it. Penerima tamu ramah.

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Rizky H.
icon-origin-TRAVELOKA

5,1

/10

Reviewed 136 week(s) ago

Dead water, free benefits of checking in early 120 minutes cannot be used at this hotel, there are no towels and mats.
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Safira Y. M.
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8,5

/10

Reviewed 136 week(s) ago

It's delicious, only when the water is small, even though it's clean.
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Daniel K. B.
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5,4

/10

Reviewed 138 week(s) ago

I checked out and a few moments back again to ask for my belongings that were left in the room. The receptionist said wow, looks like it's been thrown away sir. After that, every time you go in and out of the hotel, you have to park for 5 thousand. Even though I was a guest staying there, you know. Even so this hotel is still cheap and has a great position.
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Purnomo Purnomo
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9,7

/10

Reviewed 140 week(s) ago

Humble staff, clean and tidy rooms, comfortable and safe.
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Accommodation's Reply
14 Jul 2022
Thanks for rating us, Purnomo! Your review made our day. We hope to please you with our services. Greetings, Jane!
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al
icon-origin-TRAVELOKA

5,7

/10

Reviewed 146 week(s) ago

Sorry in advance, this inn is careless, the bed linen has a lot of used sperm, it's shabby, a lot of garbage outside, the bathroom is dirty, for the first and last time, just stay here. Bad.
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2 people find it helpful

Accommodation's Reply
16 Jun 2022
Hai, Aldiar, We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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Erica F. P.
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5,4

/10

Reviewed 146 week(s) ago

The tap water in the bathroom is dead, there is no soap and shampoo, there is no mat, there is no tissue, the air conditioner is not cold, there is no trash box, there is no toilet paper.
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2 people find it helpful

Romzul Abidin
icon-origin-TRAVELOKA

6,3

/10

Reviewed 147 week(s) ago

The sheets are not clean, the towels are the same, the rest is okay.
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1 people find it helpful

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Zamroji H.
icon-origin-TRAVELOKA

5,1

/10

Reviewed 149 week(s) ago

Dirty hotel, bed linen, dirty dirty pillows. Dirty bathroom, broken faucet. The lights are dim. Not like in the picture and description.
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1 people find it helpful

Firman S.
icon-origin-TRAVELOKA

4,8

/10

Reviewed 157 week(s) ago

Bad service, dirty, smelly, this hotel is no longer suitable for families or vacations, wanting to use it just to sleep is not worth it. Got a 3rd floor room in the first room leaked and the room was generally dirty like dirty spray and the walls were damp and leaking. The room also smelled, the lobby and the road to the room were also dirty and trash was scattered on the stairs. Even though the position of the hotel is on a major road, it feels like a remote hotel without residents. Even worse, I asked for a request on the 2nd floor, he said there was nothing empty, only on the 3rd floor, as a result I was given a different room recommendation from the first. It turned out to be just as disappointing as the first room. Finally I went back down to the lobby, it's okay, I went up and down stairs 2 times to the 3rd floor. (Finally I decided not to stay there but I was bribed by the receptionist, what if I was on the 2nd floor room, he said he wasn't there. Sorry if you've been disappointed. I don't have tolerance, especially when I said there were no empty rooms on the 2nd floor, the receptionist wasn't consistent, or did they do it on purpose, I don't know either. also times the facilities and services. Hopefully the money can be used for cleaning capital, well.. Even though the condition of the pandemic reason for cleaning and smelling doesn't seem to need big capital, it's our obligation to provide good service to customers.
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+3

3 people find it helpful

Accommodation's Reply
10 Mar 2022
Hi Firman! We do regret the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, Masduku!
Dewi K.
icon-origin-TRAVELOKA

5,1

/10

Reviewed 157 week(s) ago

There is no drinking water even though it has been extended and if you ask for towels, you have to go downstairs, they should be available in the room.
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Accommodation's Reply
08 Mar 2022
Sorry for the inconvenience, Dewi. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Kimawati!
Ricky H.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 157 week(s) ago

Highly recommended to stay.
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Accommodation's Reply
09 Mar 2022
Thank you for rating us highly, Ricky. We are pleased to know that the services we offer meet your expectations and we will endeavor to maintain them. Regards, Jake
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Sabaruddin N.
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5,7

/10

Reviewed 160 week(s) ago

Dirty hotel. Dead water, and dark.
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1 people find it helpful

Accommodation's Reply
16 Feb 2022
We are sorry for the trouble caused, Sabaruddin!Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Kiman!
Ketut P.
icon-origin-TRAVELOKA

6,3

/10

Reviewed 164 week(s) ago

The place is very dirty, then there is no towel, there is no mat. The bathroom smells really dirty. Cook, we'll go out for a while, we have to pay for parking. Parking only 5 thousand is very expensive. Very disappointed. Not recommend.
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MURGIANTO
icon-origin-TRAVELOKA

6,0

/10

Reviewed 171 week(s) ago

When the water pump is turned off, it's hard to pee.
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Bramanda a.
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9,7

/10

Reviewed 171 week(s) ago

Clean rooms, close to places to eat, recommended.
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Lapson S.
icon-origin-TRAVELOKA

4,8

/10

Reviewed 173 week(s) ago

Dead water, dirty bed, lots of shoe spots on the bed, the pillowcases are so worn out like they haven't been replaced. Not recommended in my opinion.
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3 people find it helpful

Bavaria D. G.
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5,7

/10

Reviewed 173 week(s) ago

lots of trash under the bed.
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Muhammad H.
icon-origin-TRAVELOKA

4,5

/10

Reviewed 173 week(s) ago

Bad bad bad bad bad bad bad bad.

1 people find it helpful

Diana Diana
icon-origin-TRAVELOKA

10,0

/10

Reviewed 174 week(s) ago

The price fits the pocket during the pandemic.
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