Bad service, dirty, smelly, this hotel is no longer suitable for families or vacations, wanting to use it just to sleep is not worth it. Got a 3rd floor room in the first room leaked and the room was generally dirty like dirty spray and the walls were damp and leaking. The room also smelled, the lobby and the road to the room were also dirty and trash was scattered on the stairs. Even though the position of the hotel is on a major road, it feels like a remote hotel without residents. Even worse, I asked for a request on the 2nd floor, he said there was nothing empty, only on the 3rd floor, as a result I was given a different room recommendation from the first. It turned out to be just as disappointing as the first room. Finally I went back down to the lobby, it's okay, I went up and down stairs 2 times to the 3rd floor. (Finally I decided not to stay there but I was bribed by the receptionist, what if I was on the 2nd floor room, he said he wasn't there. Sorry if you've been disappointed. I don't have tolerance, especially when I said there were no empty rooms on the 2nd floor, the receptionist wasn't consistent, or did they do it on purpose, I don't know either. also times the facilities and services. Hopefully the money can be used for cleaning capital, well.. Even though the condition of the pandemic reason for cleaning and smelling doesn't seem to need big capital, it's our obligation to provide good service to customers.