9.0
Exceptional

From 2,685 reviews

Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

9.1

Location

9.2

Service and Facilites

9.0

People often mention about Sotis Hotel Kemang Jakarta
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Staff Friendliness (151)
Bedroom (139)
Ambiance (130)
Room Space (127)
Surroundings (125)
Hotel Area (121)
Bathroom (119)
Accessibility (111)
Distance to City Center (110)
Wifi (97)
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Traveler Reviews Sotis Hotel Kemang Jakarta

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40
Customer reviews
B***x
icon-Staycation
Staycation
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8.5

/10

Reviewed 2 day(s) ago

Have reviewed this hotel many times. Nice, spacious, clean.
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Accommodation's Reply
29 Apr 2025
Warm Greetings from Sotis Hotel Kemang Jakarta. Thank you for taking the time to share your experience staying with us. It is very pleasant for us to know that the facilities we have have met your expectations. We will convey your comments to the Management and the entire team. Thank you again and we look forward to your next arrival in the near future.
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aditya s.
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10.0

/10

Reviewed 1 week(s) ago

Thank you, Ms. Hani, for helping me with the late check out.
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Accommodation's Reply
29 Apr 2025
Warm Greetings from Sotis Hotel Kemang Jakarta. Thank you for taking the time to share your experience staying with us. It is very pleasant for us to know that the facilities we have have met your expectations. We will convey your comments to the Management and the entire team. Once again, thank you and we look forward to the next arrival of Mrs. Tari in the near future. Warm regards, Sotis Management.
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J***g
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

The AC in room 111 is leaking. Please check.
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2 people find it helpful

Accommodation's Reply
29 Apr 2025
Warm Greetings from Sotis Kemang Hotel, We would like to apologize for the inconvenience you caused during your stay at our hotel. We assure you that what you have conveyed has been well received and conveyed to all of our employees for future improvements. Regarding improvements to facilities and employee training, we have planned to improve the quality of service and facilities as a form of our commitment. Thank you for choosing to stay at Sotis Hotel Kemang. Your reviews and input are very valuable information for us as material for improvement and encouragement to always strive to be better in providing the best service. Thank you for taking the time to write the review and we look forward to welcoming you back in the near future.
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F***n
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10.0

/10

Reviewed 2 week(s) ago

The check-in process with Kak Hani was very friendly.
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Accommodation's Reply
29 Apr 2025
Warm Greetings from Sotis Hotel Kemang Jakarta. Thank you for taking the time to share your experience staying with us. It is very pleasant for us to know that the facilities we have have met your expectations. We will convey your comments to the Management and the entire team. Once again, thank you and we look forward to the next arrival of Mrs. Tari in the near future. Warm regards, Sotis Management.
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A***y
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Staycation
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8.7

/10

Reviewed 2 week(s) ago

It may be time to rejuvenate both large and small towels.
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1 people find it helpful

Accommodation's Reply
13 Apr 2025
We would like to apologize for the inconvenience caused by Mr. a*y during your stay at our hotel. We assure you that what you have conveyed has been well received and conveyed to all of our employees for future improvements. Regarding improvements to facilities and employee training, we have planned to improve the quality of service and facilities as a form of our commitment. Thank you for choosing to stay at Sotis Hotel Kemang. Your review and input from Mr. a*y is very valuable information for us as material for improvement and encouragement to always strive to be better in providing the best service. Thank you for taking the time to write this review and we look forward to welcoming Mr. A*Y back in the near future.
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R***i
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10.0

/10

Reviewed 3 week(s) ago

The best service from Ms. Hani
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Accommodation's Reply
13 Apr 2025
Warm Greetings from Sotis Hotel Kemang Jakarta. Thank you for taking the time to share your experience staying with us. It is very pleasant for us to know that the facilities we have have met your expectations. We will convey your comments to the Management and the entire team. Once again, thank you and we look forward to the next arrival of Mrs. Tari in the near future. Warm regards, Sotis Management.
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G***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

The best hotel, thank you Mbak Hanny and Mas Andico for the best service
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Accommodation's Reply
13 Apr 2025
Warm Greetings from Sotis Hotel Kemang Jakarta. Thank you for taking the time to share your experience staying with us. It is very pleasant for us to know that the facilities we have have met your expectations. We will convey your comments to the Management and the entire team. Once again, thank you and we look forward to the next arrival of Mrs. Tari in the near future. Warm regards, Sotis Management.
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A***p
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

Good job. Good facility. Great job Kak Hani at the front office.

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Accommodation's Reply
10 Apr 2025
Warm Greetings from Sotis Hotel Kemang Jakarta. Thank you for taking the time to share your experience staying with us. It is very pleasant for us to know that the facilities we have have met your expectations. We will convey your comments to the Management and the entire team. Once again, thank you and we look forward to your next arrival in the near future. Warm regards, Sotis Management.
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A***a
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Staycation
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9.3

/10

Reviewed 3 week(s) ago

Good and very comfy for a family trip or staycation with friends.

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Accommodation's Reply
10 Apr 2025
Dear Our Valud Guest, A big thank you for your kind review on Traveloka for your recent stay at Sotis Hotel Kemang Jakarta! My team and I, are really pleased to know you had an enjoyable stay with us, your feedback gives us the motivation to continue better serving our Guests Thanks again for your visit, we really appreciate your experience. On behalf of Management Sotis Hotel Kemang Jakarta, we are looking forward to welcome you back soon! With warm regards, Sotis Hotel Kemang
B***x
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

Worth it. Always a regular here when staying in Kemang 🥰.
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Accommodation's Reply
10 Apr 2025
Warm greetings from Sotis Hotel Kemang Jakarta. Thank you for taking the time to share your experience staying with us. It is very pleasant for us to know that the facilities we have have met your expectations. We will convey your comments to the Management and the entire team. Once again, thank you and we look forward to your next arrival in the near future. Warm regards, Sotis Management
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L***o
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

The hotel is comfortable, clean, free minibar and fast service, the bar is also okay.
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Accommodation's Reply
08 Apr 2025
Warm Greetings from Sotis Hotel Kemang Jakarta. Thank you for taking the time to share your experience staying with us. It is very pleasant for us to know that the facilities we have have met your expectations. We will convey your comments to the Management and the entire team. Once again, thank you and we look forward to your next arrival in the near future. Warm regards, Sotis Hotel Kemang.
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Hairani S.
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10.0

/10

Reviewed 4 week(s) ago

very friendly receptionist and nice room
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Accommodation's Reply
09 Apr 2025
Warm Greetings from Sotis Hotel Kemang Jakarta. Thank you for taking the time to share your experience staying with us. It is very pleasant for us to know that the facilities we have have met your expectations. We will convey your comments to the Management and the entire team. Once again, thank you and we look forward to your next arrival in the near future. Warm regards, Sotis Management.
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Thesa V.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

Location is close to MRT and city center, nice and clean room💗💗💗I like it
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Accommodation's Reply
09 Apr 2025
Warm greetings from Sotis Hotel Kemang Jakarta. Thank you for taking the time to share your experience staying with us. It is very pleasant for us to know that the facilities we have have met your expectations. We will convey your comments to the Management and the entire team. Once again, thank you and we look forward to your next arrival in the near future. Warm regards, Sotis Management
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Gesti I.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

The room is comfortable and the food is delicious. Special thank you Mbak Bintang is very friendly in helping me 😍
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Accommodation's Reply
08 Apr 2025
Warm Greetings from Sotis Hotel Kemang Jakarta. Thank you for taking the time to share your experience staying with us. It is very pleasant for us to know that the facilities we have have met your expectations. We will convey your comments to the Management and the entire team. Once again, thank you and we look forward to your next arrival in the near future. Warm regards, Sotis Hotel Kemang
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novian b.
icon-Staycation
Staycation
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10.0

/10

Reviewed 5 week(s) ago

Thank you Ms. Hani for your service.
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1 people find it helpful

Accommodation's Reply
27 Mar 2025
Warm Greetings from Sotis Hotel Kemang Jakarta. Thank you for taking the time to share your experience staying with us. It is very pleasant for us to know that the facilities we have have met your expectations. We will convey your comments to the Management and the entire team. Thank you again and we look forward to your next arrival in the near future.
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A***e
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

thanks mas andico and mba bintang very helpfull
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1 people find it helpful

Accommodation's Reply
25 Mar 2025
Warm Greetings from Sotis Hotel Kemang Jakarta. Thank you for taking the time to share your experience staying with us. It is very pleasant for us to know that the facilities we have have met your expectations. We will convey your comments to the Management and the entire team. Thank you again and we look forward to your next arrival in the near future.
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Augustine C.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

very comfortable with the room, thank you mas Andico and mba Bintang, very helpful
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1 people find it helpful

Accommodation's Reply
27 Mar 2025
Warm Greetings from Sotis Hotel Kemang Jakarta. Thank you for taking the time to share your experience staying with us. It is very pleasant for us to know that the facilities we have have met your expectations. We will convey your comments to the Management and the entire team. Thank you again and we look forward to your next arrival in the near future.
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Daffa S.
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10.0

/10

Reviewed 5 week(s) ago

The hotel is comfortable and very clean. Special thanks to Mbak Bintang and Mas Andico.
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1 people find it helpful

Accommodation's Reply
27 Mar 2025
Warm Greetings from Sotis Hotel Kemang Jakarta. Thank you for taking the time to share your experience staying with us. It is very pleasant for us to know that the facilities we have have met the expectations of Mr./Mrs. Daffa S. We will convey Mr./Mrs. Daffa S's comments to the Management and the entire team. Once again, thank you and we look forward to the next arrival of Mr./Mrs. Daffa S in the near future.
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Guest
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10.0

/10

Reviewed 5 week(s) ago

Thank you for your very satisfying service, Ms. Bintang.
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Accommodation's Reply
27 Mar 2025
Warm Greetings from Sotis Hotel Kemang Jakarta. Thank you for taking the time to share your experience staying with us. It is very pleasant for us to know that the facilities we have have met your expectations. We will convey your comments to the Management and the entire team. Thank you again and we look forward to your next arrival in the near future.
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G***e
icon-origin-TRAVELOKA

8.8

/10

Reviewed 6 week(s) ago

Near Kemang and Blok M. We can enjoy nightlife around Kemang Street by walk. So far so good.

1 people find it helpful

Accommodation's Reply
19 Mar 2025
Warm Greetings from Sotis Hotel Kemang Jakarta. Thank you for taking the time to share your experience staying with us. It is very pleasant for us to know that the facilities we have have met your expectations. We will convey your comments to the Management and the entire team. Thank you again and we look forward to your next arrival in the near future.
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Number of reviews per page
20
40