Overall Ratings & Reviews Menzel Ubud

Peacefull and very quite are, very recommendedfor couple.

Located very secluded and it is really perfect for couple or escape holiday since it is very quite and nice athmosphere.

Phòng không được như ảnh, dịch vụ kém

Nyaman, suasana pedesaan, bersih. Harus lebih lama tinggal di Menzel, tentunya dengan harga yang lebih ekonomis.

Ac is not working they need 3hour to fix it and its already 10pm. I pay the room for nothing. They give solution to us to move to the lower price room because other room are full. Very bad experience for me and my family.

The villa is nice, the atmosphere is quiet, the view is also good. Suitable for healing or honeymoon, it's really cool 👍.

The view is really cool 👍 the staff is friendly, the food is delicious.

Bad location and the rode is very hard to drive, the room is small, uncomfortable, smelly and when we go there no more terrace.

My room got no TV, I asked he said I got a room where the TV was being repaired. And there was no prior notification and if it wasn't asked, just keep quiet. Is it because I ordered via the application so that it is not a priority? Actually the view is good for healing, only at night there is no TV entertainment.

Actually, I know this hotel from my sister-in-law who knows the owner. Actually, I didn't think the facilities were like this. This type of deluxe room he said. The position of the room at the top and had to go up the stairs. Actually, I'm also worried because I brought a toddler. He said the deluxe below was full. When I entered the room, I was a little shocked because I had previously stayed in a hotel with the same price but 4 star facilities. Then when my husband said, "This doesn't have a TV?". I was immediately shocked!. When I asked the receptionist downstairs, the answer was shocking, "Yes ma'am, there isn't any TV because of the pandemic, so all the TVs are broken, so we don't use TV, there are only 2 types of rooms that use TV. Actually, if you think about it, It doesn't have anything to do with it, other hotels have also been affected by the pandemic, but there's nothing they have removed facilities like a hotel. Long story short, the next morning when we wanted to check out, we happened to put our things in the car first, but when we wanted to to the car, the receptionist said, "mother. Mother. Where are you going? Have you checked out yet? Mbaknya with a panicked face as if we want to play just go!. Yes ma'am! I immediately said we wanted to check out but we were cleaning up the things to Ms.'s car and we haven't had breakfast either. After cleaning up, we went to the restaurant for breakfast. And. When presented with the breakfast menu, we ordered 1 fried rice, 1 fried noodle, 1 omlet. Eeqhh Ma'am immediately said "Sorry Ma'am, only got 2 for breakfast. Immediately shocked again, Huh? How can you? Obviously in the application I chose 2 adults and 1 child. And it was written that the child was not charged extra. only got 2 for breakfast. And he asked the ladies at the receptionist, the answer was "get 2, when did you write 2 adults 1 child?". Because I heard you say that, I came to see you, ladies and gentlemen. Her mother, with an uncomfortable face, immediately said "Wait a minute, ma'am, I'll ask first. My husband and I were already emotional, but that's okay. Just be patient. Finally after waiting, the lady said "yes ma'am, I got it for 2 adults and 1 child. After I ordered and the food arrived, again I was shocked because the portions were very small. It's really breakfast. But I compared it with the hotels in Ubud which I previously stayed. This hotel is located inside and the road is really bad. Oh yes, I asked for a deposit of 100 thousand too. It's a bit strange to be asked for a deposit. That's the story of the experience of staying here. Next pay more attention to the service and the officers are given training on service excellence 2. Improve the facilities again.

There is another deposit of money, with the reason to worry if something is damaged. There was no late check out, even though the hotel was not crowded at that time.

The place is really nice! Enjoyed it very much! The staff are so kind and friendly, also very helpful! And the nasi goreng is really good! A very nice place to calm the mind and body.

Wajib banget nginep di menzel kalau ke ubud suasanya tenang banget.

Sip is very natural, makes you calm and relax.

The place is really nice and comfortable.

The road is very narrow and the car is difficult to enter when checking in if you bring your own child 8 years of charge 1 additional money after being charged is not given an extra bed while in Bali, only this hotel that takes children is heavily charged, it doesn't recommend the point.

I am writing an honest review hopefully the management can learn something from it. The place has potential. But it seems the management does not understand what comfort means. The hotel is situated in the center of a rice field, not a walking distance to the center of road/shops. The path leading there is quite long and unpaved. You should get a motorcycle as quickly as possible. Since we did not have motorbike, it was very bothersome to go out. We decided to have dinner here, it is very overpriced. The place is beautiful, scenic with rice field in the center. We booked an ethnic vila overlooking the rice field with a spa pool, however we were shown another vila in a corner which is quite dark and scary. We said that this is not the room we ordered, and after some time we were finally given our room. At this point I felt rather odd. When we entered our room (ethnic) something just feel wrong. It seems like they have not cleaned it properly. Our wooden “villa” has gecko dung scattered on the floor (geckos must have lived on the high rising roof without ceiling) the spa pool which we were looking forward too was also stained with gecko dung. There is a gap on the bottom of the wooden door which cannot be closed and Im pretty sure all kind of insects can crawl in at night. At one point of time in the night a centipede was in our bathroom. Our television is off centered so from the bed one of the bed pole is blocking the view. What I find very excruciating is that the whole room is very dimly lit. There is no central lighting which makes the atmosphere very heavy and made both me and my wife very anxious thus we couldn't sleep. When we had dinner the whole hotel was also very dark. During our stay there there was a blackout for 3 hours at night. With the AC off, we could hear all kind of bugs and mouse sounds. Why is there no back up generator for an expensive hotel such as this? Our room cost Rp1,400,000. In the morning breakfast was okay, the bread was good. Staying here felt like a horror movie. During the day, everything is bright and beautiful. When night falls, it was horrifying (mostly due to lack of lighting). Initially we booked 2 nights. After the first night we escaped out of this place (of course they didn't give us refund). The whole vibe is just creepy. In addition, people pay good money to your hotel and they expect that much. I feel it was totally not worth the price.

The place and room are really nice. The hotel concept is cool. 1 villa with 3 bedrooms plus a private pool and rice view. Want to lack access to the hotel, we came at night, a little surprised to find out the access into the alley, passing the rice fields and small times. For the actual location is quite center. Ingun access only must be addressed. So far, it was very pleasant to stay at Menzel Ubud.

I was stayed in menzel ubud for 4d3n as a honeymoon couple. it was beautiful and peaceful villa. 2nd day I had issue with tokek (lizard) inside my room however there are 2 guys came and help us (very appreciate). Unfortunately even though I have mentioned when I made a booking as a honeymoon couple but there is nothing special arrangement in the room. or just because I have made a booking to the third party so there's no arrangement for honeymoon? but so far was good. Thank you.