The hotel staff are all friendly, the service is very satisfying, the room is also comfortable and clean, it is very suitable for staying overnight with family, the closet and bathroom are separated into 2 comfortable, clean and very suitable, the mattress is soft and comfortable for resting and sleeping soundly, the facilities are complete, there is a swimming pool, especially for children, it must be very happy, the breakfast has many choices of complete menus and the taste is ok, all are great, really satisfied, next time I go to Surabaya again, I think I have to stay overnight at the Harris Hotel, Bundaran Satelit again 🥰🙏