8.6
Very Good

From 679 reviews

Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.8

Service and Facilites

8.6

People often mention about Pollos Hotel & Gallery
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Surroundings (16)
Staff Friendliness (16)
Room Space (16)
Bedroom (16)
Family Friendly (15)
Ambiance (15)
Accessibility (13)
Hotel Area (13)
Bathroom (11)
Taste (11)
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Traveler Reviews Pollos Hotel & Gallery

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40
Customer reviews
D***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 5 day(s) ago

Not the first time staying here. Every year must be here and every year there is always improvement.
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Aulia r. A. M.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

The place is nice, clean too. Friendly for service.
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Accommodation's Reply
17 Apr 2025
. Dear Mr. Aulia Rizki Al Muttaqin. Warm greetings from Pollos Hotel & Gallery Rembang. I am glad to hear that you feel comfortable with the cleanliness of our hotel and the service from our team. We will continue to strive to provide the best experience in every visit. Once again, I would like to thank you for your best review and we look forward to your next visit. See you again at Pollos Hotel & Gallery Rembang! Warm regards, Solihin. Front Office Manager.
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Inna s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Our favourite hotel in Rembang. The staff very friendly and helpful, with strategic location. We stay here at least twice a year.. during school holidays and during Eid al-Fitr.

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Accommodation's Reply
17 Apr 2025
Dear Ibu Inna Sigit Warmest Greeting from Pollos Hotel & Gallery Rembang... Thank you very much for your kind words and for making Pollos Hotel & Gallery your favourite place to stay in Rembang. We’re truly honored by your continued trust and loyalty, especially during such special times like school holidays and Eid al-Fitr. Our team is delighted to know that you appreciate their friendliness and helpfulness, as well as our strategic location. We always strive to make each stay memorable, and your feedback motivates us to keep doing our best. We look forward to welcoming you and your family back again soon. Warm regards, Solihin Front Office Manager Pollos Hotel & Gallery Rembang
C***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

highly recommended hotel for families. the rooms are clean and spacious, the staff are friendly, the bf is nice. It's really good to stay here
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Accommodation's Reply
17 Apr 2025
Dear Mr. Chendiana. Warmest Greetings from Pollos Hotel & Gallery Rembang. Thank you very much for this wonderful review! I am very happy to know that you felt comfortable and satisfied during your stay at Pollos Hotel & Gallery Rembang, starting from the clean and spacious room, friendly staff, to the delicious breakfast. We are proud to be your choice of place to stay for your family vacation while in Rembang and we look forward to your next visit. Warm regards, Solihin. Front Office Manager
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C***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

The hotel staff is friendly, the rooms are spacious and the facilities are okay.
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A***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

The service is good, the rooms are also comfortable
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R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 9 week(s) ago

Amazingly interesting, great views, and clean
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A***l
icon-origin-TRAVELOKA

8.8

/10

Reviewed 10 week(s) ago

The water in the shower in room 214 is small so it is uncomfortable to shower.
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Accommodation's Reply
20 Feb 2025
Dear Mr. A. Fatah Nasution. Warm greetings from Pollos Hotel & Gallery Rembang. Thank you for staying at Pollos Hotel & Gallery Rembang and taking the time to provide a review. I apologize for the inconvenience you experienced regarding the water pressure in the shower of room 214. Your feedback is very valuable to us, and our Engineering team has followed up to ensure improvements so that this experience does not happen again in the future. I look forward to welcoming you back and providing a more comfortable stay on your next visit. Warm regards, Solihin. Front Office Manager. Pollos Hotel & Gallery Rembang.
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yusuf k.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

It's fun and helpful to have Pollos Hotel.
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Accommodation's Reply
05 Feb 2025
Dear Mr. Yusuf to. Warm greetings from Pollos Hotel & Gallery Rembang. Thank you for your positive review, I am very happy to know that you feel comfortable and helped by the presence of Pollos Hotel & Gallery Rembang. Guest satisfaction is our top priority, and I hope to welcome you back on your next visit. If there is anything else you would like to convey, please do not hesitate to contact me directly. 🙏😊. Warm regards. Solihin. Front Office Manager.
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

Mantabs.... very pleasant and cool atmosphere.. the surrounding environment is also pleasant.. on the side of the main road but not noisy
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Accommodation's Reply
05 Feb 2025
Dear Mrs. R*I. Warm Greetings from Pollos Hotel & Gallery Rembang. Thank you for your positive review of Pollos Hotel & Gallery Rembang, I am very happy to know that you feel comfortable and enjoy the atmosphere at Pollos Hotel & Gallery Rembang. Our strategic yet quiet location is one of the advantages of Pollos Hotel & Gallery. I look forward to welcoming you back on your next visit, and if there is anything else you would like to convey, please do not hesitate to contact me directly. 🙏😊. Warm Greetings. Solihin. Front Office Manager.
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n***g
icon-origin-TRAVELOKA

9.7

/10

Reviewed 14 week(s) ago

Overall good, with adequate facilities. It's just that for the room where I stayed, the water tap for bathing, the water came out small, maybe it can be fixed
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Accommodation's Reply
05 Feb 2025
Dear Mr. N*G. Warm Greetings from Pollos Hotel & Gallery Rembang. Thank you for your review and feedback, I am very happy to know that you are satisfied with the facilities we provide. Regarding the water tap in the room, I apologize for the inconvenience and will immediately follow up with our engineering team. Your feedback and input are very valuable for the progress of our hotel, and if there is anything else you would like to convey, please do not hesitate to contact me directly. I look forward to welcoming you back to Pollos Hotel & Gallery Rembang with a better experience. Warm Regards. Solihin. Front Office Manager.
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Mario A.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

Nice gym top pool there are big sofas too
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1 people find it helpful

Accommodation's Reply
05 Feb 2025
. Dear Mr. Mario Agustian Lasut. Thank you for choosing to stay at Pollos Hotel & Gallery Rembang and taking the time to share your experience. I am very pleased to know that you enjoyed our gym and swimming pool facilities, as well as the comfort of the large sofa available in your room. Guest satisfaction is our top priority, and reviews like this further motivate us to continue providing the best service. I look forward to welcoming Mr. Mario back on your next visit. Warm regards, Solihin. Front Office Manager. Pollos Hotel & Gallery Rembang
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Vincensia T.
icon-Leisure
Leisure
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9.4

/10

Reviewed 14 week(s) ago

The hotel staff are all friendly, especially Mas Andiko who helped me from choosing a room to the check-in process. I got a beach view that can be seen from the balcony of the room. The atmosphere is very calm and pleasant, far from the hustle and bustle of the city. In the children's pool there is a slide, there is also a restaurant on the rooftop with a beach view. Very suitable for a vacation with family.
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Accommodation's Reply
05 Feb 2025
Dear Mrs. Vincensia Tanson. Thank you for the positive review that has been given to Pollos Hotel & Gallery Rembang. I am very happy to know that you enjoyed your stay with us, starting from the staff service, the comfort of the room with a beach view, to the children's pool and rooftop restaurant facilities. I would also like to convey Mrs. Vincentia's appreciation to Mr. Andiko for his assistance during the check-in process. As the vision that we instill in all our staff "Come as guest leave as family. Therefore guest satisfaction is our top priority, and reviews like this further motivate us to continue to provide the best service. We hope to welcome you back on another occasion for an equally pleasant stay experience. See you at Pollos Hotel & Gallery Rembang! Warm regards, Solihin. Front Office Manager. Pollos Hotel & Gallery Rembang
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.4

/10

Reviewed 15 week(s) ago

Overall good, just please pay attention to the shower room in the pool area because it is dirty, smelly and no soap & shampoo provided. Yesterday I had the chance to join the New Year's event and was quite disappointed because with the price of 100k/person in the Rembang area, the food was equivalent to roadside food with small portions. New Year's dinner at another hotel was much more luxurious with a complete and attractive menu. There were even no fruits. It was just noisy and it was like an event in the town square even though it was a hotel. It's not really suitable if the New Year's party was held at a hotel like that. We wanted something different from the ones in the town square/roadside. I won't join again if the theme is still the same as yesterday.
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Accommodation's Reply
14 Jan 2025
Thank you for your review and feedback regarding your experience at Pollos Hotel & Gallery Rembang. We greatly appreciate your time to share your views, which are certainly valuable input for us. Once again, I apologize for the inconvenience you experienced regarding the shower facilities in the pool area. I will immediately follow up on this input with our Housekeeping Manager to ensure the cleanliness and comfort of the facilities. And I apologize that we do not provide soap and shampoo in the shower area of the pool area. Regarding the New Year's event, we are also very sorry that your experience did not meet your expectations as you expected. The New Year's concept that we held raised the theme of Pasar Goyang which highlighted typical dishes or snacks that we always find around Rembang. But we greatly appreciate your input regarding the variety of menus, food quality, and the atmosphere of the event. We will also re-evaluate the concept and implementation of similar events in the future in order to provide a more memorable experience and in accordance with our guests' expectations. We sincerely hope that you can give us the opportunity to serve you better on your next visit. Please contact me directly if you have additional input or special needs on your next visit. Once again, thank you for your review, and we will continue to strive to improve the quality of our services. Warm regards, Solihin. Front Office Manager
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E***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 16 week(s) ago

good service, complete facilities. the hotel menu and breakfast are delicious and complete. thank you✅
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1 people find it helpful

Accommodation's Reply
06 Jan 2025
Dear Valued Guest, Thank you for the positive review that you have given regarding the service, facilities, and breakfast menu when having breakfast at Pollos Hotel & Gallery Rembang which is quite complete. I am very happy to hear that your experience with us was very satisfying. Your suggestions and input will be our motivation to continue to provide the best service and maintain the quality of the facilities and menus that we provide. I hope to welcome you back on your next visit. Thank you. Solihin. Front Office Manager.
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R***t
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 18 week(s) ago

location is close to the city, the food is quite delicious... the place is comfortable
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1 people find it helpful

Accommodation's Reply
06 Jan 2025
. Dear Valued Guest, Thank you for taking the time to provide a review of your experience at Pollos Hotel & Gallery Rembang. I am very happy to hear that you felt comfortable with our strategic location, enjoyed the food we provided, and were satisfied with the comfort of our place. Positive feedback like this means a lot to us and is a motivation to continue to improve the service and quality we provide. I hope to welcome you back on your next visit and provide a more memorable experience. Warm regards, Solihin. Front Office Manager. Pollos Hotel & Gallery Rembang.
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D***h
icon-Transit
Transit
icon-origin-TRAVELOKA

10.0

/10

Reviewed 21 week(s) ago

The plan was just to transit because I was tired from driving, but it turned out to be comfortable. The hotel is comfortable, clean and I really like the design. Thank you Pollos Hotel.
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2 people find it helpful

Accommodation's Reply
30 Nov 2024
Dear Mrs. Dyah. Warm greetings from Pollos Hotel & Gallery Rembang. Thank you very much for taking the time to share your experience with Mrs. Dyah in our Superior room, I am very happy to hear that you can enjoy the comfort of our room and even feel at home staying at Pollos Hotel & Gallery. Once again, I would like to thank you for your best review and we look forward to your next visit. Best Regards. Solihin. Front Office Manager.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 21 week(s) ago

Thank you for the standard food..the room is quite cold..
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Accommodation's Reply
30 Nov 2024
Dear Mrs. Mega. We really appreciate Mrs. Mega's input regarding standard food. We will take your suggestion into consideration to continue improving the quality of taste and variety of our dishes. Once again, thank you for your best review and we look forward to your next visit. Best Regards. Solihin. Front Office Manager.
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L***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 22 week(s) ago

Comfortable hotel, delicious food, swimming pool suitable for families
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R***t
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 22 week(s) ago

the location is okay and comfortable. just to the city is quite far. have to use a car again.
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1 people find it helpful

Accommodation's Reply
30 Nov 2024
Dear Mr. Rohmat Muttakkin. Thank you for your review, Rohmat! We are very happy to know that you found our location convenient and okay. Regarding the distance to the city, we understand that this may require a little extra effort. However, we hope that the peaceful atmosphere around the hotel can provide a more relaxing and enjoyable experience during your stay. If you need any assistance with transportation, please do not hesitate to contact our team—we will be happy to assist! We look forward to welcoming you back on your next visit. Best regards. Solihin. Front Office Manager.
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Number of reviews per page
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