8.6
Very Good

From 1,538 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

8.7

Service and Facilites

8.8

People often mention about Hotel Santika Pasir Koja
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Bedroom (27)
Staff Friendliness (26)
Taste (26)
Variety (26)
Ambiance (24)
Accessibility (17)
Wifi (16)
Check-in/out Time (16)
Family Friendly (15)
Bathroom (15)
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Traveler Reviews Hotel Santika Pasir Koja

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40
Customer reviews
Gontam J. M.
icon-Leisure
Leisure
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9.4

/10

Reviewed 5 day(s) ago

Kids friendly, tasty foods, near to the bus station.

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Y***p
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Staycation
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8.5

/10

Reviewed 1 week(s) ago

okay good and location in the center of the city
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I***n
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Hotel staff, especially at breakfast, are very friendly, helpful and creative, highly recommended for families.
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Yanwar P.
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Leisure
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9.7

/10

Reviewed 3 week(s) ago

The most prominent advantages of this hotel are two things, namely its service and its breakfast food. Perhaps the only drawback of this hotel is its location which is quite far from the city center, making hotel guests think twice about staying here if they want to go to restaurants, cafes, malls, or other public centers that are close to the hotel. Back to its advantages, the service of Santika Pasir Koja is indeed extraordinary; as soon as we arrived at the parking lot, two security guards immediately brought a trolley for our luggage. In the morning when we walked out of the hotel, it turned out that all the hotel guests' cars were being cleaned without exception. These are two things that prove the excellent service of Santika Pasir Koja. For the second advantage, like most other Santika hotels, the breakfast food at Santika is indeed very delicious. On the 5th day of Eid 2025, there was still chicken opor and ketupat which made us feel like we were back on Eid day. Apart from chicken opor, other foods show the characteristics of the Santika hotel chain's extraordinary excellence in serving typical Indonesian cuisine. So, for those who don't mind staying a bit far from the city center of Bandung, and if you want to just stay in your room during your stay, aka staycation, Santika Pasir Koja is the right choice.
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1 people find it helpful

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ENGGA A. J.
icon-Leisure
Leisure
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8.8

/10

Reviewed 3 week(s) ago

Very Friendly Staff. Close to Asia Africa
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Jenny S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

Staying during the fasting month, the sahur menu is varied. Request a prayer mat directly sent to the room. Thank you, Santika Pasir Koja Hotel Team.
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Accommodation's Reply
22 Mar 2025
To Mr. / Mrs. Jenny S. Thank you very much for the perfect score from you for our hotel assessment by giving a score of 10 and also for giving a very good review of our hotel, hopefully with the perfect score and very good review we can continue to maintain and improve the quality of service and facilities for you in particular and other guests in general. Warm regards. Management.
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Fachridayani
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Staycation
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9.7

/10

Reviewed 8 week(s) ago

The hotel room is clean, the location is strategic, because it is a business hotel, the pool water is cold so the kids can't stay swimming for long, but overall it's really okay.
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2 people find it helpful

Accommodation's Reply
04 Mar 2025
Dear Mrs. Fachridayani. Warm greetings from Hotel Santika Pasirkoja. Thank you for choosing to stay with Hotel Santika Pasirkoja for your accommodation while in Bandung. We are very happy to be able to serve you during your stay with us and provide a positive review. We also apologize because our swimming pool type is a cold water type, hopefully in the future we can add a warm water pool, so that your children can swim longer. Hopefully we can meet again in the future. Best regards, Management.
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Irna P.
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Staycation
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10.0

/10

Reviewed 13 week(s) ago

It's been my 2nd time here and satisfied with the facilities. There is a welcome drink, the breakfast is delicious and varied, there is a coffee machine, tea tubruk, and herbal medicine. The location is also close to the dining area, the bathroom is clean, the shower and hot water work well, the bed is also clean. Good job Santika Hotel.
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2 people find it helpful

Accommodation's Reply
31 Jan 2025
To Mrs. Irna P. Thank you very much for your perfect score for our hotel assessment by giving a score of 10 and also for giving a very good review of our hotel, hopefully with the perfect score and very good review we can continue to maintain and improve the quality of service and facilities for you in particular and other guests in general. Warm regards. Management.
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R***y
icon-Medical
Medical
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

The friendly hotel staff and delicious food made me feel at home staying at Santika, thank you to Mala, the restaurant staff who was very helpful during my stay, Santika is the best.
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2 people find it helpful

Accommodation's Reply
31 Jan 2025
Dear Mr. / Mrs. R*y. Thank you for your good review of our hotel, especially the friendly staff and delicious food. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management.
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R***y
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Medical
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10.0

/10

Reviewed 14 week(s) ago

The best hotel I have ever stayed at, perfect cleanliness from the lobby, hallway to the room and also the friendliness of the hotel staff makes it comfortable to stay, for the food from room service to breakfast is excellent, definitely come back again one day to Santika
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2 people find it helpful

Accommodation's Reply
31 Jan 2025
. Dear Mr. / Mrs. R*y. Thank you for taking the time to give a good review during your stay at Hotel Santika Pasirkoja. It is our responsibility to always provide the best service and products continuously for the satisfaction of you and all guests who stay at Hotel Santika Pasirkoja. We always look forward to welcoming you back to stay with us in the future. Regards, Management.
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Agung G.
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Business
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9.4

/10

Reviewed 15 week(s) ago

Very comfortable and clean hotel, very varied breakfast menu and the taste is quite delicious. friendly staff and easy access, close to the City link festival mall. only one .. our car was washed in the morning. usually in other places it is only washed with water, well this uses K * T medicine from the car wash who told me when I was going to check out. but our use is not correct so that my car has spots from the K * T medicine so that the windshield, left and right sides and some points of the body look dull. I finally cleaned my car window myself by stopping at rest area 125 and re-wiping the glass because it was very cloudy. and it really interferes with my trip. my suggestion if it is washed do not use any kind of polish, just water and a little soap. or ask permission first before washing. Thank you, sorry
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1 people find it helpful

Accommodation's Reply
31 Jan 2025
Dear Mr. Agung G. Warm greetings from Hotel Santika Pasirkoja. Thank you for choosing to stay with Hotel Santika Pasirkoja for your accommodation while in Bandung. We are very happy to be able to serve you during your stay with us and provide a positive review. We are also very sorry that you had to experience something unpleasant during the car wash, therefore we apologize for this inconvenience. We have conveyed your valuable input to the relevant Department, so that similar things will not happen again in the future. Hopefully we can meet again in the future. Best regards, Management.
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yani k. t.
icon-Business
Business
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9.7

/10

Reviewed 15 week(s) ago

The location is near the toll gate. There is charging for electric cars. The breakfast is great. Ok. The service is ok. The room's AC is cool. Only the bathroom is a bit old. And the location is a bit far from the center of Bandung.
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Accommodation's Reply
14 Jan 2025
Dear Mrs. Yani to t. Warm greetings from Hotel Santika Pasirkoja. Thank you for choosing to stay with Hotel Santika Pasirkoja for your accommodation while in Bandung. We are very happy to be able to serve you during your stay with us and provide a positive review. We also appreciate your input and review regarding the bathroom and location of the hotel, hopefully the bathroom can be repaired and renovated soon so that it can look younger again. Hopefully we can meet again in the future. Best regards, Management.
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Bilah S.
icon-Leisure
Leisure
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9.7

/10

Reviewed 15 week(s) ago

The hotel staff is very friendly, the breakfast menu is very varied and very delicious. The room is not very soundproof, if someone passes by, it can be heard very well. But so far everything is safe. I think I will come back again if I have a vacation to Bandung😄
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1 people find it helpful

Accommodation's Reply
08 Jan 2025
Dear Mr. / Mrs. Bilah S. Warm greetings from Hotel Santika Pasirkoja. Thank you for choosing to stay with Hotel Santika Pasirkoja for your accommodation while in Bandung. We are very happy to be able to serve you during your stay with us and provide a positive review. We also appreciate your input and review regarding the room not being too soundproof, hopefully in the future it can be improved and made more soundproof. Hopefully we can meet again in the future. Best regards, Management.
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R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.8

/10

Reviewed 16 week(s) ago

Highly recommended Santika Pasir Koja
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Accommodation's Reply
08 Jan 2025
Dear Mr. / Mrs. R*n. Thank you for your good review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management.
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Y***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 16 week(s) ago

The location is nice, strategic and coincidentally the area around the hotel is not congested.
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1 people find it helpful

Accommodation's Reply
08 Jan 2025
Dear Mr. / Mrs. Y*a. Warm greetings from Hotel Santika Pasirkoja. Thank you for choosing to stay with Hotel Santika Pasirkoja for your accommodation while in Bandung. We are very happy to be able to serve you during your stay with us and provide a positive review. Hopefully we can meet again in the future. Best regards, Management.
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Pendy
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 16 week(s) ago

The friendly hotel staff, especially the security guards like Mr. Hendra and his colleagues, are very friendly in providing comfort to hotel guests.
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Accommodation's Reply
08 Jan 2025
To Mr. Pendy. Thank you very much for your perfect score for our hotel assessment by giving a score of 10 and also for giving a very good review of our hotel, hopefully with the perfect score and very good review we can continue to maintain and improve the quality of service and facilities for you in particular and other guests in general. Warm regards. Management.
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G***t
icon-origin-TRAVELOKA

9.7

/10

Reviewed 17 week(s) ago

Affordable prices, varied food choices with delicious taste, clean rooms, friendly hotel staff, most impressively the car is washed by the security guard.
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Accommodation's Reply
08 Jan 2025
Dear Mr. / Mrs. G*t. Thank you for taking the time to give a good review during your stay at Hotel Santika Pasirkoja. It is our responsibility to always provide the best service and products for the satisfaction of you and all guests who stay at Hotel Santika Pasirkoja. We always look forward to welcoming you back to stay with us in the future. Regards, Management.
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S***t
icon-Transit
Transit
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9.4

/10

Reviewed 17 week(s) ago

The service was very good, friendly and pleasant.
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Accommodation's Reply
30 Dec 2024
Dear Mr. / Mrs. S*t. Thank you for your good review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management.
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I***n
icon-origin-TRAVELOKA

9.4

/10

Reviewed 17 week(s) ago

Got a service that I've never gotten in other hotels, even though it looks trivial but it's quite useful, the car was washed by the hotel staff so even though I was out of town it could be clean again, great.
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Accommodation's Reply
30 Dec 2024
Dear Mr. / Mrs. I*n. Thank you for taking the time to give a good review during your stay at Hotel Santika Pasirkoja. It is our responsibility to always provide the best service for the satisfaction of you and all guests who stay at Hotel Santika Pasirkoja. We always look forward to welcoming you back to stay with us in the future. Regards, Management.
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Mia a.
icon-Staycation
Staycation
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9.7

/10

Reviewed 17 week(s) ago

the food is varied and the staff is very friendly
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2 people find it helpful

Accommodation's Reply
31 Dec 2024
Dear Mrs. Mia. Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management.
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Number of reviews per page
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