told to check in at 14. already arrived at 13.30 with the intention of not being late. in fact, we only got a room at 17.00.
1. the first 15 minute excuse
-> the guest checked out late (in fact, we waited for two hours without any hotel guests passing by or stopping at the reception to check out.
2. the excuse 1 hour later
-> the room was still being cleaned. the recipe only said a little while and a little while
3. 3 hours later
-> the room according to your order was not ready
4. and the expression of the man's recipe seemed completely innocent and that made me even more emotional.
from 13.30 until past 17.00 we only got a room. if the room is not ready, it should be on Traveloka, don't make it if the room is available.
entered the room, the towels were rotten, the wallpaper was peeling, there was no soap, the bathroom glass was broken. I swear the hotel is bad.