7.8
Pleasant

From 136 reviews

Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.8

Location

8.3

Service and Facilites

7.9

People often mention about OYO 2771 D'soetta
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Distance to City Center (2)
Surroundings (2)
Staff Friendliness (2)
Room Space (2)
Bedroom (2)
Bathroom (2)
Accessibility (1)
Wifi (1)
Check-in/out Time (1)
Ambiance (1)
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Traveler Reviews OYO 2771 D'soetta

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Customer reviews
Fernanda
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5.0

/10

Reviewed 22 week(s) ago

Noobs, noobs, noobs, noobs, noobs

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R***u
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Business
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8.5

/10

Reviewed 29 week(s) ago

Clean and simple rooms, suitable for business or short stays. The distance between the hotel and Blimbing Malang station is not far and easy to reach by online motorcycle taxis.
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3 people find it helpful

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panca a. s. d.
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Transit
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8.2

/10

Reviewed 29 week(s) ago

The hotel is ok for the location. Cleanliness may need to be improved because the success of the hotel lies in the friendliness of the staff and the cleanliness of the room. Unfortunately, the cleanliness of the bathroom in D Soetta is very lacking. Needs to be improved to increase occupancy.
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3 people find it helpful

Paultje
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5.6

/10

Reviewed 61 week(s) ago

Ada tambahan uang 15 ribu alasan untuk PPN, padahal kita sudah bayar lewat traveoka, ada pungli nggak jelas pada customer.

11 people find it helpful

Khanif F.
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6.0

/10

Reviewed 73 week(s) ago

Sorry, this is very disappointing. Doesn't match the picture. Entering the room was very smelly. Hole doormat. Towels are worn out. The AC leaked, water dripped on the mattress. Even though the lobby is nice, clean, the rooms are not. Please pay more attention to maintenance. Thank You.
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4 people find it helpful

Elies D. A. P.
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5.4

/10

Reviewed 81 week(s) ago

It could get to the point where I was told to pay 20% of the price I booked. Frontliner staff is not friendly.
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3 people find it helpful

Restu R. B.
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9.1

/10

Reviewed 101 week(s) ago

Letaknya strategis, enak kemana-mana, minimarket 24 jam dan resto makan banyak.

2 people find it helpful

Yusak F.
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8.6

/10

Reviewed 109 week(s) ago

Kalau buat numpang tdr aja better lah.

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mas e.
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6.5

/10

Reviewed 134 week(s) ago

Tidak ada pasta gigi, handuk kusam dan robek, agar pelayanan tersebut diperbaiki.

4 people find it helpful

Isabel C. N.
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8.5

/10

Reviewed 146 week(s) ago

The room is actually comfortable, only at night you have to go through the alley before the hotel because the hotel alley access is closed, then the room is not clean in terms of wall paint which is a lot dirty, the sheets & springbed are also not clean, the flush in the toilet is also a long wait to fill it.
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9 people find it helpful

pricillia a. k.
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4.8

/10

Reviewed 147 week(s) ago

Acces so hard at night, didn't feel comfortable. Also supprisingliny additional tax. That you can't pay with qris or card.

2 people find it helpful

Tharisa A. D.
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9.7

/10

Reviewed 148 week(s) ago

Really recommend, because the facilities are complete, the place is clean, near the city center and others are guaranteed to be satisfied.
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6 people find it helpful

Accommodation's Reply
14 Jul 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Simon
Ali Makki Suyono
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6.5

/10

Reviewed 168 week(s) ago

First comes the Bad Smell Room (Mustly Smell) that you want to cancel complicated. Fortunately, D'Soetta's employees provided a solution, being able to move the next day.
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12 people find it helpful

Accommodation's Reply
17 Feb 2022
Never meant to disappoint you, Ali! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Maliva!
Chrisno R.
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6.0

/10

Reviewed 168 week(s) ago

The bathroom is dirty, the tv channel is not right, the wall is dirty.
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3 people find it helpful

Accommodation's Reply
17 Feb 2022
Hi Chrisno, We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Kiswari!
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Azza L.
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6.0

/10

Reviewed 175 week(s) ago

Bathrooms and rooms are a bit poorly maintained.
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6 people find it helpful

Ade Rosliana
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5.8

/10

Reviewed 176 week(s) ago

The rooms are stuffy because there is no air circulation.
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4 people find it helpful

Ferry Age Crystian
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5.4

/10

Reviewed 179 week(s) ago

The bathroom light was about to turn off, the condition of the mattress, bed linen, pillows were very dirty and not as tidy as they had been used by previous customers. The water turns off in the morning very little, yes, it's cheap, but at that price, the facilities are really lacking :(.
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2 people find it helpful

DESSY
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6.3

/10

Reviewed 191 week(s) ago

Dirty bathroom. Lots of black spots. The room also has lots of spots like black fungus
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2 people find it helpful

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Tri b. m.
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6.2

/10

Reviewed 214 week(s) ago

No tissue is provided at the table.
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3 people find it helpful

Accommodation's Reply
30 Mar 2021
Sorry for the inconvenience, Tri. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Reza!
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Ervan W.
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8.5

/10

Reviewed 215 week(s) ago

The atmosphere is comfortable and suitable for relaxing fun
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2 people find it helpful

Accommodation's Reply
18 Mar 2021
Hey, Ervan! Our team is thrilled to have such great feedback from you. Thank you for making our day. Regards, Jubaedah!
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