7.3
Pleasant

From 114 reviews

Provided by travelers on
Cleanliness

7.1

Room Comfort

7.3

Meal

7.6

Location

7.5

Service and Facilites

7.3

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Traveler Reviews OYO 2731 Mim Residence Syariah

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40
Customer reviews
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Muhammad S.
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8.5

/10

Reviewed 114 week(s) ago

The distance to Sepinggan Airport is very close, so it's fun, and the room facilities are decent.
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Yoga G.
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8.7

/10

Reviewed 115 week(s) ago

It's good enough for the price
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Azijah N. H.
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6.2

/10

Reviewed 117 week(s) ago

Location ok. Decent room. But for a fixed fee, adjust the price of the original guest house, 120k.
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Accommodation's Reply
18 Feb 2023
Hi Agus! We apologize for the trouble that has occurred. We want to thank you for sharing such a valuable review. Of course we can work on it to ensure that your next stay is a great one. Regards, Tim.
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Martasiah
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4.8

/10

Reviewed 143 week(s) ago

Not satisfied with the service from the receptionist and there is an additional 15k charge that the receptionist asked us for and the room is not clean the spray is also dirty.
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2 people find it helpful

Sulaeman J.
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5.5

/10

Reviewed 151 week(s) ago

The room was very dirty, there were cockroaches, lots of mosquitoes and the blanket was full of ants and sand. I asked to change the blanket instead, the blanket was taken and was not given a replacement. There are no towels, drinking water and also toiletries such as soap and toothpaste. But yes, because the price is cheap, yes, yes, just accept it. But as far as I know OYO has a standard for the room, but all of this doesn't exist.
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2 people find it helpful

Accommodation's Reply
30 Jun 2022
Hi Solomon, We regret that the stay was not a great experience. Hope to have another opportunity soon so we can make up for it for you with a great stay ahead. Greetings, Jane!
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Muhammad Y.
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8.5

/10

Reviewed 156 week(s) ago

It is better to bring towels, because the inn is not prepared. In addition, I got a room where the AC was not cold.
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2 people find it helpful

Clara L. S.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 161 week(s) ago

The room is very dirty. Dirty and smelly sheets were caught not being replaced. The bathroom was not cleaned there was still soap left by the previous customer and hair. Plavon full of dust and cobwebs. Even though it's cheap, it shouldn't be like this.
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3 people find it helpful

Accommodation's Reply
08 Apr 2022
Hi, Sorry for the problems encountered. We have noted your feedback and will ensure better service in the future. Have a nice day :) Regards, Andrew
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surya m.
icon-origin-TRAVELOKA

5.1

/10

Reviewed 165 week(s) ago

The receptionist wasn't clear, I didn't want to pay cash even though I ordered it when I checked in, where did I ask to add another jancook. Room moldy damp, long time not used. Dirty bathroom. Looks like it's never been treated. Don't stay here.
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8 people find it helpful

Accommodation's Reply
10 Mar 2022
Hey Surya, Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Margianti!
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Dimas C.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 171 week(s) ago

Lodging is not clear, the receptionist is not polite. It's really bad.
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3 people find it helpful

Accommodation's Reply
16 Feb 2022
Hi Supono, We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Kimawati!
Elima G. P.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 179 week(s) ago

For the price & room, it's ok, but for the bathroom it's dirty. Shower doesn't turn on. Small water.
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1 people find it helpful

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Aan S.
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9.7

/10

Reviewed 182 week(s) ago

It's okay to stay overnight.
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Eko D.
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6.0

/10

Reviewed 185 week(s) ago

The rooms are quite spacious, but the situation is not good and the water is only from a bucket. Shower doesn't turn on.
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1 people find it helpful

MUHAMMAD N.
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9.7

/10

Reviewed 187 week(s) ago

I really enjoy the comfort and facilities of the hotel at a very affordable price.
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Grace Tabitha Simanjuntak
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8.5

/10

Reviewed 216 week(s) ago

Comfortable rooms, and affordable prices😁😁
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2 people find it helpful

Accommodation's Reply
16 Mar 2021
Pleased to hear your kind words of appreciation, Grace Tabitha! We will try our best to never fail in amazing you every time. Regards, Bayu!
Muhammad N. A.
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 229 week(s) ago

Close to the airport and clean.
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Deni W.
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5.9

/10

Reviewed 231 week(s) ago

Water is not running smoothly.
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Accommodation's Reply
24 Nov 2020
Hey Deni W., Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Jubaedah!
Sovie M.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 239 week(s) ago

Harganya sangat-sangat murah, nyaman, banget, cuma tempatnya agak pelosok. Tapi memuaskan lah sama tempat dan harganya. terima kasih.

2 people find it helpful

Thomas D.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 244 week(s) ago

The room is comfortable, just a suggestion, it looks like the location on the google map does not match the location. Some online drivers have trouble finding the location. It is also necessary to add a contact person who can be contacted, thank you.
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2 people find it helpful

Kristiana S.
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6.0

/10

Reviewed 244 week(s) ago

Just find the inn for 2 hours because of the different locations.
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2 people find it helpful

Ridho F.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 245 week(s) ago

Location not found question fraud.
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2 people find it helpful

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