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Traveler Reviews Hotel Q Quburesort
Number of reviews per page
20
20
40
40
Customer reviews
lr
lestia r.
8.5
/10
Reviewed 11 week(s) ago
The room is nice and comfortable, but lots of small ants come when someone brings food.
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Accommodation's Reply
18 Feb 2025
Dear Mrs. Lestia, Thank you for visiting Hotel q kubu Raya and writing a review, happy to hear our guests' satisfaction during their stay at Hotel q kubu Raya. We apologize for the inconvenience regarding the small ants in the room, ma'am, we will improve the quality of the room. We look forward to your next visit Mrs. Lestia. Corporate Operational Manager. Uray Henny Novita
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T***a
Business
8.1
/10
Reviewed 19 week(s) ago
The hotel and its service are good so far, unfortunately the front office staff are slow to respond, unfriendly and not very good at providing solutions, sorry to say, hopefully it will be better in the future.
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6 people find it helpful
R***i
Staycation
10.0
/10
Reviewed 19 week(s) ago
The room is clean and the staff is friendly.
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R***l
Business
10.0
/10
Reviewed 20 week(s) ago
The atmosphere is calm, comfortable, not noisy and the facilities for families are very good.
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K***a
10.0
/10
Reviewed 26 week(s) ago
Clean hotel, friendly staff, easy access, free access to the waterpark. Only maybe the breakfast runs out quickly even though the time is still very early.
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K***a
Leisure
10.0
/10
Reviewed 30 week(s) ago
Very worth the price, free access to the swimming pool rides.
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LM
Lisa M.
10.0
/10
Reviewed 37 week(s) ago
The hotel staff was very friendly and helpful with the check in process.
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Yone F.
8.5
/10
Reviewed 39 week(s) ago
It's fine. It's just good to get Waterboom tickets. Haha.
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FY
Falihuddinulfalah Y. P.
Business
10.0
/10
Reviewed 40 week(s) ago
The service is friendly, the staff is very helpful, the breakfast is delicious, the rooms are spacious, clean, the toiletries are complete, the room equipment is okay. Gets a good view, lots of sockets for charging.
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B***y
8.2
/10
Reviewed 42 week(s) ago
A bit noisy in the room, the elevator is quite slow.
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R
Rinto
Staycation
9.2
/10
Reviewed 43 week(s) ago
overall is good except the wifi doesn't work during the stay there,, The location is a bit difficult to find food around
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N***h
Leisure
9.7
/10
Reviewed 43 week(s) ago
Lack of refrigerator and hair dryer for deluxe room facilities. The others are very very good. Thank you, Miss receptionist 😁.
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1 people find it helpful
D***y
9.7
/10
Reviewed 44 week(s) ago
The hotel receptionist is friendly and alert in serving.
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P***G
9.7
/10
Reviewed 48 week(s) ago
The room is nice, comfortable, spacious, breakfast is good but not very varied. Overall recommended.
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EN
Endang N. H.
5.8
/10
Reviewed 68 week(s) ago
Saya sudah berkali-kali menginap di hotel ini dengan membawa 3 orang anak saya, tapi tidak pernah diminta tambahan biaya ketika sarapan namun pada tanggal 2 Januari kemaren mereka meminta tambahan biaya untuk anak saya yang umur 13 tahun sebanyak 95 rban dan untuk anak saya yang umurnya 9 dan 10 tahun diminta masing-masing 47 rb perorang, sebenarnya kalo yang diminta yang untuk umur 13 tahun aja saya akan bayar sebagaimana kebijakan dihotel-hotel lainnya namun untuk anak saya yang berumur di bawah 12 tahun saya keberatan dan seharusnya manajemen hotel harus menerapkan aturan yang sama setiap waktu tidak boleh seenaknya diubah-ubah semau mereka dan tentu saya akan memilih hotel yang sesuai dengan kemauan saya dan saya akan menghindari hotel yang tidak professional seperti ini dan kemaren karena hotel meminta tambahan biaya ketika akan sarapan saya putuskan tidak sarapan padahal saya bayar biaya hotel dan sarapan, mohon disampaikan ke pihak hotel keluhan saya, terima kasih.
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19 people find it helpful
Hotma Silalahi
10.0
/10
Reviewed 68 week(s) ago
Pelayanan bagus. Penginapan hotel bonus Paradis Q renang dan lain-lain.
2 people find it helpful
LAI M. S.
6.2
/10
Reviewed 69 week(s) ago
Pelayanan resepsionis jelek tidak ramah.
4 people find it helpful
JD
Jonnes D.
8.5
/10
Reviewed 70 week(s) ago
The rooms are quite good, but they need a little updating, the hotel is already a bit old. Room maintenance is needed so it doesn't smell of cigarettes.
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2 people find it helpful
SM
Santhy M.
10.0
/10
Reviewed 70 week(s) ago
Nice service. My kids very happy because have waterpark.