8.9
Very Good

From 615 reviews

Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

9.1

Location

8.9

Service and Facilites

9.0

People often mention about Forbis Hotel
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Staff Friendliness (3)
Bedroom (3)
Wifi (2)
Ambiance (2)
Room Space (2)
Bathroom (2)
Taste (2)
Variety (2)
Distance to City Center (1)
Accessibility (1)
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Traveler Reviews Forbis Hotel

Number of reviews per page
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40
Customer reviews
A***r
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 11 week(s) ago

The hotel is clean, quiet, okay for working, must bring family next time
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1 people find it helpful

Accommodation's Reply
25 Feb 2025
Dear valued guests, Warm Greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon, and for taking your valuable time to give a review about our hotel, your review will greatly help us to always provide our best service. We will always look forward to your visit. Sincerely, Puji Setiawan | Front Office Manager.
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I***t
icon-origin-TRAVELOKA

10.0

/10

Reviewed 21 week(s) ago

The staff was friendly and helped us carry our things from the parking area.
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4 people find it helpful

C***a
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Staycation
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9.7

/10

Reviewed 36 week(s) ago

The hotel staff is very friendly. The food menu has many choices and tastes good. The room is clean. It's just that the swimming pool is a bit dirty. Especially the shallow pool (for children) is dirty and the plants around it are not neatly arranged so it looks scary.
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+5

2 people find it helpful

Accommodation's Reply
23 Aug 2024
Dear Mrs. Chrahitta, Warm Greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon, and for taking your valuable time to give a review about our hotel, your review will greatly help us to always provide our best service. We apologize if there is any service and product that is less than satisfactory, we will convey it to the relevant section or Department to be used as input and changes in the future. We always look forward to your visit. Best regards, Puji Setiawan | Front Office Manager.
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Y***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 46 week(s) ago

Very good and satisfying, no doubt staying at the best Forbis hotel 😍.
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1 people find it helpful

Suprayogi
icon-origin-TRAVELOKA

8.5

/10

Reviewed 53 week(s) ago

Akomodasinya bersih. Kamar mandinya luar biasa bersihnya. Jadi kami merasa nyaman selama di hotel. Untuk sarapan paginya enak dan cukup variatif. Secara keseluruhan Oke banget. 🙂👍.

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Novia
icon-origin-TRAVELOKA

8.5

/10

Reviewed 67 week(s) ago

Pelayanannya sangat baik dan kamar serta sarapannya juga sangat baik.

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Amir H.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 69 week(s) ago

Cool. Comfortable, clean, that's all. I want to come back here again.
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1 people find it helpful

R Senat J. R.
icon-origin-TRAVELOKA

4.9

/10

Reviewed 69 week(s) ago

Di luar ekspektasi saya dengan sekelas hotel bintang 4 pelayanan receptionist mengecewakan sekali, menu sarapan paginya pun standar untuk hotel kelaa bintang 4, kayanya ga akan lagi pake hotel ini untuk ke depan nya.

2 people find it helpful

Donny A. P.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 72 week(s) ago

The rooms are spacious, comfortable with surprisingly complete amenities of OK quality. Even though the breakfast choices are not as many as we imagined, the quality of the food, freshness and taste of the food are authentic and very tasty and it has a top-notch Korean food menu. Haven't had time to try the various facilities available, but Forbis will definitely be our family's choice for breakfast in Cilegon. Thank You.
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2 people find it helpful

Accommodation's Reply
29 Dec 2023
Dear Mr. Donny Ardianta P. Warm Greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon City, and for taking your valuable time to provide a review of our hotel, your review will really help us to always provide our best service. We will always look forward to your visit. Sincerely, Puji Setiawan | Front Office Manager.
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Lizzie Marknatama
icon-origin-TRAVELOKA

10.0

/10

Reviewed 91 week(s) ago

Areanya luas-luas, Parkiran luas, kolam renang luas, lobby nya pun luas, dan bisa terlihat pada yang saya foro areanya sangat bersih sekali, jadi nyaman banget stay di Forbis.

1 people find it helpful

Maudy Wartabone
icon-origin-TRAVELOKA

10.0

/10

Reviewed 91 week(s) ago

Pengalaman menginap yang baru di Kota Cilegon, karena baru pertama kali menginap di sini, sangat nyaman kamarnya, Sarapan sangat lengkap, ada korean menu di sarapan, fitness center nya lengkap dan alatnya baru-baru juga.🫰.

1 people find it helpful

Medina Rusli
icon-origin-TRAVELOKA

10.0

/10

Reviewed 92 week(s) ago

Hotelnya nyaman. Staff friendly semua, sangat menyebangkan, boleh pakai sepeda dan gratis pula, oh iya pas check in di kamar sudah ada wellcome cake, dan saat check out reception nya tanyakan kenyamanan saat kita berada di hotel, bentuk sangat care terhadap tamu. Terima kasih forbis beserta semua staff 🥰.

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Dian W. S.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 94 week(s) ago

For hotels, the price is 1 million plus an extra bed of 360 thousand at a price of almost 1.4 million per night, it is not worth it because visitors cannot enjoy all hotel facilities, one of which is the hot water pool, where during my stay I was kicked out, to get out of the hot water pool and if you want to use it, you have to pay, it's different from the hotel next door, it's already free and you can take advantage of all the facilities, and you get 2 rooms, you don't mean to drop it, but this is really my complaint of disappointment, if there really is a place or hotel facilities and it's in the hotel, if indeed can't be used by visitors, so just get out of the hotel. Not bad, it's better to think again if you are going to stay here.
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3 people find it helpful

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Rio R.
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8.1

/10

Reviewed 96 week(s) ago

Very satisfied staying at the Forbis Hotel, the facilities are complete, there is a sauna and gym for men, the swimming pool is indoor and outdoor there is also a pool of cold water and hot water, good for blood circulation, the minus was that the breakfast was not satisfactory, the fried rice tasteless. Then in the application it says free snacks but apparently you don't get snacks, only drinks get them. For a special gift, when I checked out, I thought I'd get a good souvenir, but apparently they said it was finished, so I got a cake. The cake is delicious, it's just not big enough hehehe
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+2

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Accommodation's Reply
07 Jul 2023
your reply. Dear Mr. Rio, Warm Greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon City, and for taking your valuable time to provide a review about our hotel, your review will really help us to always provide our best service. We apologize if any of our services and products are unsatisfactory, we will convey this to the relevant Department for input and future changes. We are always looking forward to your visit. Sincerely, Puji Setiawan | Front Office Manager.
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akbar t.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 100 week(s) ago

Really good place to stay in cilegon area, and especially we got free snack every check out! Thank you forbis!

1 people find it helpful

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A Rofiudin
icon-origin-TRAVELOKA

9.7

/10

Reviewed 102 week(s) ago

The hotel is quiet. Spacious parking. It's comfortable.
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M Rifky R.
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9.7

/10

Reviewed 102 week(s) ago

Good service, helpful staff, clean place, comfortable rooms. The food is decent for stay cation.
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1 people find it helpful

Sinta R.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 102 week(s) ago

Even if not in the center of the crowd. Comfortable to stay. Lots of oppas. 😅.
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Accommodation's Reply
16 May 2023
Dear Mrs. Sinta, Warm Greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon City, and for taking your valuable time to provide a review about our hotel, your review will really help us to always provide our best service. We will always look forward to your visit. Sincerely, Puji Setiawan | Front Office Manager.
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Dian P. W.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 111 week(s) ago

Staffnya ramah, makanan enak dan kamar yang bersih dan luas. Tiap saya ke Cilegon pasti stay di hotel ini 👍.

1 people find it helpful

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Agus S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 115 week(s) ago

Comfortable. Safe. Peace. Really can rest completely.
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1 people find it helpful

Accommodation's Reply
02 Mar 2023
Dear Mr. Agus, Warm Greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon City, and for taking your valuable time to provide a review about our hotel, your review will really help us to always provide our best service. We will always look forward to your visit. Sincerely, Puji Setiawan | Front Office Manager.
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Number of reviews per page
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