People often mention about Neo Hotel Puri Indah by ASTON
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Staff Friendliness (32)
Bedroom (27)
Room Space (25)
Ambiance (23)
Bathroom (23)
Accessibility (21)
Surroundings (20)
Distance to City Center (18)
Hotel Area (18)
Check-in/out Time (17)
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Traveler Reviews Neo Hotel Puri Indah by ASTON
Number of reviews per page
20
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40
Customer reviews
m***a
Leisure
10.0
/10
Reviewed 1 week(s) ago
The security guard is the best! The service is friendly & very solution-oriented
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G***n
Business
8.5
/10
Reviewed 1 week(s) ago
The hotel staff is quite friendly, the breakfast menu is quite varied
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AB
Amelia B.
Staycation
10.0
/10
Reviewed 2 week(s) ago
Strategic location near the mall and lots of culinary around, comfortable and clean rooms, this is highly recommended
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AB
Amelia B.
Staycation
10.0
/10
Reviewed 2 week(s) ago
Strategic location near the mall and lots of culinary around, comfortable and clean rooms, this is highly recommended
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r***h
10.0
/10
Reviewed 2 week(s) ago
Keep taking care everyone, hopefully we can come back.
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H***a
8.5
/10
Reviewed 3 week(s) ago
Staying at Neo Hotel was quite enjoyable.
The location is close to offices and shopping centers so it is not difficult to get food around the hotel and you can walk to Lippo Mall Puri.
The atmosphere around the hotel is comfortable for a morning walk, during my stay my child and I often took a morning walk.
During the 6 days I stayed at Hotel Neo, the room was very comfortable and the bed was quite large.
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AK
Arya K.
Leisure
8.5
/10
Reviewed 3 week(s) ago
Good location close to toll exit. Close to Puri mall. Responsive staff.
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tf
tuti f.
9.7
/10
Reviewed 3 week(s) ago
The location is close to the city, and the food is really delicious, the menu has a lot of variations, and the friendliness of the staff, especially Ms. Zahra, really helped us with her service, thank you very much.
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N***i
Business
8.5
/10
Reviewed 5 week(s) ago
Quite strategic, for official accommodation it is quite affordable, close to malls and places to eat.
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Accommodation's Reply
28 Mar 2025
Dear Guest, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for your review! We are glad to hear that our hotel is strategic and suitable for your business accommodation, as well as close to malls and eateries. We hope to welcome you back again in the future for a more enjoyable experience! Best regards, Panji Dwiswara | Hotel Manager.
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I***o
Business
8.2
/10
Reviewed 6 week(s) ago
Good service. Nice room. Overall OK.
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Accommodation's Reply
28 Mar 2025
Dear Guest,
Warmest Greating from Hotel Neo Puri Indah Jakarta
Thank you for your positive feedback! We’re glad to hear that you enjoyed the service and the room. We appreciate your kind words and hope to welcome you back to Hotel Neo Puri Indah in the future!
Regards,
Panji Dwiswara | Hotel Manager
R***d
Business
9.4
/10
Reviewed 6 week(s) ago
Strategic location near the mall and many culinary around, comfortable and clean rooms, this is highly recommended for those who are on business in the surrounding area and need a place to stay 👍 Will stay here again next time 👍
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Accommodation's Reply
28 Mar 2025
Dear Guest, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you very much for your positive review! We are glad to hear that you feel comfortable with the strategic location of the hotel, close to the mall and culinary, and satisfied with the cleanliness of our room. We greatly appreciate your recommendation and of course we will be happy to welcome you back on your next visit. See you again at Hotel Neo Puri Indah! Best regards, Panji Dwiswara | Hotel Manager.
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AH
Andrew H. B.
Business
9.4
/10
Reviewed 6 week(s) ago
Aifar is okay, strategic to malls, toll roads, and culinary.
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Accommodation's Reply
28 Mar 2025
Dear Mr. Andrew H. B. Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for your review! We are glad to hear that you found our hotel strategic, close to malls, toll access, and culinary options. We look forward to welcoming you back and providing you with an even more enjoyable experience! Best regards, Panji Dwiswara | Hotel Manager.
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AH
Andrew H. B.
Business
9.4
/10
Reviewed 6 week(s) ago
The sofa is ok and strategic for within the city or entering the toll road.
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Accommodation's Reply
28 Mar 2025
Dear Mr. Andrew H. B. Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for your review! We are glad to hear that you found our hotel strategic, both for travel within the city and access to the toll road. We look forward to welcoming you back again in the future and providing an even better experience! Best regards, Panji Dwiswara | Hotel Manager.
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S***i
Business
10.0
/10
Reviewed 7 week(s) ago
Strategic location, excellent service
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1 people find it helpful
Accommodation's Reply
14 Mar 2025
Dear Sir/Madam, Warmest Greetings from Hotel Neo Puri Indah Jakarta. Here is an example of a reply to the review: Thank you very much for the positive review. We are glad that you enjoyed our strategic location and the services we provide. We will continue to strive to provide the best experience for each of our guests. Hopefully we can welcome you back again in the future. Best regards, Panji Dwiswara | Hotel Manager
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U***n
Business
9.1
/10
Reviewed 7 week(s) ago
Overall okay, there is only one thing that needs to be considered, namely the cleanliness of the towel. Because there are yellow stains like rust marks.
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Accommodation's Reply
14 Mar 2025
Dear Sir/Madam, Warm greetings from Hotel Neo Puri Indah Jakarta. Here is an example of a reply to the review:"Thank you for your review. We are glad to hear that your overall experience was pleasant. We apologize for the inconvenience caused by the cleanliness of the towels. We will look into this immediately and ensure that the facilities we provide are always in the best condition. We greatly appreciate your feedback and look forward to welcoming you back on your next visit with even better service. Best regards, Panji Dwiswara | Hotel Manager
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A***s
8.5
/10
Reviewed 7 week(s) ago
Staying overnight before the thesis defense exam requires peace and comfort, a place near the IT PLN campus is a nice place
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Accommodation's Reply
14 Mar 2025
Dear Sir/Madam, Warm greetings from Hotel Neo Puri Indah Jakarta. Here is an example of a reply to the review: Thank you very much for your review. We are very happy that our place can provide the peace and comfort you need, especially before your thesis defense exam. Our location close to the it pln campus is indeed one of the advantages for guests like you. Hopefully your exam goes smoothly, and we look forward to welcoming you back on your next visit. Best regards, Panji Dwiswara | Hotel Manager
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R***y
6.8
/10
Reviewed 7 week(s) ago
Should upgrade the air conditioning quality., quite old. Certain room the air conditioner blows directly to your face. Staffs Zhang Xin, Perry & Toni are very helpful. Will come back next round.
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Accommodation's Reply
14 Mar 2025
Dear Our Valuable Guest ,
Here's a suggested response to the review:
Thank you for your valuable feedback. We're glad to hear that our staff, were able to assist you during your stay. We truly appreciate your comments regarding the air conditioning, and we will certainly look into upgrading it to ensure a more comfortable experience for our future guests. We look forward to welcoming you back on your next visit.
Regards,
Panji Dwiswara | Hotel Manager
N***a
6.2
/10
Reviewed 8 week(s) ago
Hotel staff not helpful, not following application and request, don't know whose fault it is
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Accommodation's Reply
14 Mar 2025
Dear Sir/Madam, Warm greetings from Hotel Neo Puri Indah Jakarta. We apologize for the inconvenience experienced during your stay. We need to inform you that the hotel only provides rooms according to reservations. Regarding requests, we can only approve them if the requested room is available. Please contact us again for other reservation needs. Regards, Panji Dwiswara | Hotel Manager
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Y***f
Medical
8.5
/10
Reviewed 9 week(s) ago
Minimal parking,
but suitable for those who do not bring vehicles. facilities are okay minus free mineral water bottles. drinks are available in refills outside the room.
service is good. staff is friendly.
Amira staff. today is the best.
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1 people find it helpful
Accommodation's Reply
14 Mar 2025
Dear Sir/Madam, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for your review. We are glad that you enjoyed the facilities at our hotel. We apologize for the limited parking, and we will continue to strive to improve the comfort of our guests. Regarding mineral water, we advise guests to use the refill facilities that we provide outside the room. We look forward to welcoming you back on your next visit. Best regards, Panji Dwiswara | Hotel Manager
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J***a
Transit
9.1
/10
Reviewed 10 week(s) ago
Small hotel but very strategic location.
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Accommodation's Reply
20 Feb 2025
Dear Sir/Madam, Warmest greetings from Hotel Neo Puri Indah Jakarta. Thank you very much for your valuable review. We are very pleased to know that you are satisfied with the strategic location of our hotel. We are committed to providing a comfortable and pleasant experience for every guest. We look forward to welcoming you back in the future for a more enjoyable stay. Thank you for choosing Hotel Neo Puri Indah Jakarta. Best regards, Panji Dwiswara | Hotel Manager