8.9
Very Good

From 53 reviews

Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

8.5

Service and Facilites

9.1

People often mention about The Sun of Granary Resort and Villas
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Staff Friendliness (1)
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Traveler Reviews The Sun of Granary Resort and Villas

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Customer reviews
Rudy C.
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6.2

/10

Reviewed 3 week(s) ago

breakfast is not a buffet system but according to the menu available so for those who have limited food ingredients it is better to use non-breakfast. because the climate of Ubud is cold and humid, it takes more effort to dry the sheets - blankets - pillows until they are completely dry so that they don't itch on the body... then for 1 room it can only be used by 2 people if you bring children you have to add a fee
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A***l
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Leisure
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10.0

/10

Reviewed 33 week(s) ago

The atmosphere is very calm, the hotel staff is very friendly, free welcome drink and afternoon tea + snacks. In addition, there is a traditional Balinese dance performance during dinner time. All breakfast and dinner foods are very delicious and varied.
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Accommodation's Reply
10 Sep 2024
Dear Lovely Guest, Thank you for your lovely review! We’re thrilled to hear that you enjoyed the calm atmosphere, the friendliness of our staff, and the special touches like the welcome drink and afternoon tea with snacks. It’s wonderful that you appreciated the traditional Balinese dance performance during dinner and found the meals to be delicious and varied. We look forward to welcoming you back for another delightful stay! Warm regards, Arya Wicaya Resort Manager
Y***A
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Leisure
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10.0

/10

Reviewed 43 week(s) ago

Excellent location, superb services, helpful staff, waht else do you need? Will definitely come again to this place.

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Accommodation's Reply
29 Jun 2024
Dear Beloved Guest, Thank you for your fantastic review! We are delighted you enjoyed our excellent location, superb services, and helpful staff. We look forward to welcoming you back for another wonderful stay. Best regards, Arya Wicaya Resort Manager
Y***A
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Leisure
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10.0

/10

Reviewed 43 week(s) ago

The best experience I stayed. The suites are beautifully designed and quite comfortable. The room was very pleasant, it was cozy and clean. Breakfast was excellent. The hotel team has always been friendly, patient and helpful

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Accommodation's Reply
29 Jun 2024
Dear Beloved Guest, Thank you for sharing your wonderful experience with us! We are thrilled to hear that you enjoyed our beautifully designed suites and found them comfortable, cozy, and clean. It's great to know that our breakfast met your expectations and that our team was friendly, patient, and helpful throughout your stay. We look forward to welcoming you back for another excellent experience. Warm regards, Arya Wicaya Resort Manager
Sherly S.
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9.4

/10

Reviewed 54 week(s) ago

I tried the heavenly suite type, beautiful view, very large bathtub, only there were quite a lot of ants around the room. Got a welcome drink when you arrived and was given a splash of blessed water, given Frangipani flowers and rice placed on your forehead and neck (you can refuse if you don't like it, the staff will ask first) Breakfast ala carte, we also got afternoon tea, because it was far away so we tried dinner there, the food tasted quite delicious, the price is also standard Bali. The pool is not too big, especially the kids pool is very mini. But it's okay
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Jansen R.
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5.8

/10

Reviewed 78 week(s) ago

On the first night I got a room on the ground floor with a garden view, where this garden is the main access for people to go anywhere so I didn't get any privacy at all. I complained because the room I ordered was a Granady suite that did not match the description on their website at all and they moved me to a pool view room on the 2nd floor. I am very grateful for this. However, several other things that concern me are that it takes a long time for hot water to come out in the shower and also the water that comes out of the toilet jet shower is small. The AC in the room I stayed in was 2PK which was too big for my room so I didn't sleep comfortably with the air being too cold when I turned on the AC but hot when I didn't turn it on. The sleeping pillows are really thin, not like a 4 star hotel.
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1 people find it helpful

Accommodation's Reply
18 Nov 2023
Dear Jansen Rionaldo, Thank you for taking the time to share your feedback with us, and we appreciate your honest review. We're glad to hear that we were able to address your initial concern and move you to a pool view room on the 2nd floor. However, we apologize for the inconveniences you encountered during your stay. We're sorry to hear about the issues with the hot water in the shower and the water pressure in the toilet jet shower. We will investigate and address these concerns to ensure a more comfortable experience for our guests. Additionally, we regret that the size of the AC and the thickness of the sleeping pillows did not meet your expectations. Your comments are valuable, and we will assess these aspects to make necessary improvements. We appreciate your understanding and hope to have the opportunity to provide you with a more seamless and comfortable stay in the future. If there's anything specific you'd like us to address or if there's an opportunity for us to make amends, please feel free to reach out. Warm regards, Arya Wicaya Resort Manager
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Trangtht
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8.5

/10

Reviewed 95 week(s) ago

Very good villa, beautiful design with greenery space. The staffs are very friendly, helpful and always smile. The restaurant is good, delicious food with good price. Very happy to stay here

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Lucky H. U.
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10.0

/10

Reviewed 104 week(s) ago

Pelayanan sangat bagus, tempatnya tenang dan nyaman cocok untuk bersama pasangan maupun keluarga. Pilihan makanan beragam dan semuanya enak. Highly recommended!

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Sheiren F. J.
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8.5

/10

Reviewed 120 week(s) ago

Impressive stay in here. The service was excellent.

1 people find it helpful

Metha A. P.
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8.8

/10

Reviewed 121 week(s) ago

Pluses: Rooms are pretty clean, not too big. The recommended breakfast is CROISSANT, DANISH so yummy, and the fried noodles are pretty good too. Friendly Staff. There is a balcony for sitting or drying towels. Minuses: No elevator. Wifi is not good. The sink drain is clogged. Breakfast menu is not so much. Swimming pool is not that big. If there is live music at night, it can be heard in the room.
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3 people find it helpful

Maria C. W.
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9.7

/10

Reviewed 127 week(s) ago

Hidden gem di Gianyar. Pemandangannya sangat bagus. Kamar bersih, hanya di balkon perlu dibersihkan lagi.

1 people find it helpful

Andhika A. P.
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8.5

/10

Reviewed 128 week(s) ago

The staff are really helpful when we check in, their welcomes us with heart, their tell us to take the rest at hotel lounge and give us a welcome drink until the room ready. Great lounge my wife so happy with the lounge, the restaurant staff Ms. Ari really helpful, my wife want to stay again at this place when back to ubud area. Note: clean the kids pool please.
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2 people find it helpful

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Diah M. R.
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9.0

/10

Reviewed 133 week(s) ago

Pelayanannya sangat baik, seluruh staff ramah dan helpful sekali. Sarapan ala carte ada western dan indonesian food. Lokasi terpencil dikelilingi sawah cocok untuk pecinta alam, pagi-pagi olahraga keliling villa dengan pemandangan sawah-sawah asri banget. Tapi sayang banget kolam renang anak kotor berbuih kuning banyak binatang dan daun-daun.
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2 people find it helpful

Elizabeth P.
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10.0

/10

Reviewed 145 week(s) ago

Went there for family vacation with my little girl. We did have a very pleasant stay. We got our room upgraded since the one we reserved had been fully occupied, definitely out of my expectation-heavenly suite just awesome. The room is spacious with rice field view at the balcony. It is also bathtub outside which is just great. So quite and peaceful, good for those who really wants to rest. All staffs were friendly and helpful. It was nice that they make up our room and change the sheet/bed cover twice, during the day and evening when we're ready for bed. The food was great. Breakfast was not buffet but still good. We had a very best dinner with live music and cultural presentation (balinese dance). Thank you Sun Heaven!
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1 people find it helpful

Yessica D.
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9.7

/10

Reviewed 149 week(s) ago

Nice ambience & room, yummy brrakfast, great & friendly service. The hotel near paddy field & green forest. Have fresh air its nice play to stay for break from works. The things need to improve is it takes time for hot water but its still work. And you need to have great driving skill to reach the hotel.

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Febrina S.
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9.1

/10

Reviewed 150 week(s) ago

The rooms are nice and clean, there are only insects because in the middle of the rice fields, the swimming pool is nice and clean, the toilets are also clean, the food is pretty good, the view is good when the rice fields are green, the service is really friendly, thanks.
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Ansori
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6.0

/10

Reviewed 170 week(s) ago

Not satisfied with the lack of service, uncomfortable.
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2 people find it helpful

Accommodation's Reply
06 Feb 2022
Dear Ashkarillah, Warm greetings from The Sun Heaven Ubud By Inara, Thank you very much for taking the valuable time to write a review about The Sun Heaven Ubud By Inara, We and the Team Sorry for the inconvenience, we will share this review to all teams as a reference to improve our service to all customers, Once again we thank you for your time and we look forward to welcoming you back at The Sun Heaven Ubud By Inara , Warm greetings Arya Wicaya Resort Manager
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Bovy N.
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8.4

/10

Reviewed 172 week(s) ago

Good and friendly service, but the road to the villa is a little annoying, the rocks are too lumpy.
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1 people find it helpful

Accommodation's Reply
19 Jan 2022
Dear Bovy, Warm greetings from The Sun Heaven Ubud by Inara.... Thank you for taking the time to write your review for The Sun Heaven Ubud By Inara, We also thank you for your valuable input where we can evaluate to improve our customer service and comfort Thank you very much for your attention and hope you can come back to our Resort again in the next vacation. Warm greetings Arya Wicaya Resort Manager
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Muhamad F.
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9.7

/10

Reviewed 177 week(s) ago

The location is far inside but unfortunately there is no interesting view from the room. For a hotel surrounded by rice fields, it's a shame why the lobby is made facing another room. But if we go to the gazebo and restaurant, the view that is served is really good. The staff is very friendly and this is a new hotel so all the facilities are clean and well maintained. The road to the hotel should be casted and provide a canopy in the entrance lobby and parking lot.
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1 people find it helpful

Accommodation's Reply
28 Dec 2021
Dear Muhamad, Warm greetings from The Sun Heaven Ubud by Inara.... Thank you for taking the time to write your review for The Sun Heaven Ubud By Inara We also thank you for your very constructive review so that it can be our reference to be better in the future Thank you again for your attention, see you again on your next vacation at The Sun Heaven Ubud By Inara Warmest Regards, Arya Wicaya Resort Manager
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Ray D. A.
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9.7

/10

Reviewed 178 week(s) ago

The front desk and all staff was awesome! They escort you from you arrived until you leave. They were really nice and so helpful. I was stay one night in capung villa. So clean but there was so much fly in capung villa cause the horse stable right next to our villa. But it was fine for my family because the atmoshpere of this villa was AWESOME! I will be back here when I visit bali soon.
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