Overall Ratings & Reviews Quds Royal Hotel

I booked a 5-night stay because the listing mentioned there was a bathtub, which was one of the main reasons I chose this place. Unfortunately, upon arrival, I found out there was no bathtub at all. This was quite disappointing and felt misleading. Please update the listing to reflect the actual facilities so future guests won’t be misled. The wifi also not good

Their staff are kind, only what we book is not the same and feld misleading. Please update the listing to reflect the actual facilities so future guests won’t be misled.

The hotel staff is very friendly & fast response. When I just entered the room & tried to turn on the bathroom light, it turned out to be dead, I immediately reported it to the officer who happened to be near the room at that time. The hotel staff quickly took a replacement lamp & replaced the dead bathroom light. The location of the hotel is also close to the Ampel mosque, this is what makes me very happy because it makes it easy to visit the Ampel mosque. Recommended to stay at this hotel. Stay Amanah, always healthy all hotel staff & success for all. Aamiinn Ya Rabbal'alamiinn 🤲🏻🤲🏻🤲🏻🤲🏻🤲🏻

Thanks for the success of Quad Hotel.

The AC is not cold, handling is very slow.

This is very bad hotel air conditioner not good working not good washroom and very bad experience for my life this hotel.

First time ke surabaya dan nginep di sini. Lumayan deket dari Makam Sunan Ampel, niatnya mau jalan kaki aja karena di keterangan hanya 400m an. Tapi bingung jadinya muter muter, alhasil ngegrab aja. Pelayanan oke, semuanya oke, very nice, ngga nyesel bermalam di sini 🥰. Kamar deluxe nya sesuai ekspektasi banget, wifi, AC, TV, air panas, semua nya ready dan oke. Next boleh di repeat order pokoknya.

AC nya tidak dingin, sprei nya kusam semua, trus makanan sarapannya tidak enak semua, kurang pelayanannya.

The hotel is comfortable, the rooms are big.

Sarapannya enak, untuk tv mungkin harus disetting lagi sideboxnya dan remote batrenya sepertinya habis.

The lobby is quite cold, the waiting room is sufficient because the occupancy at that time was not too crowded. Check-in waits for about 10 minutes, the original ID card is withheld and will be returned at check out. The room uses a manual key, cleanliness is sufficient, the air conditioner is not cold, the bathroom hot water is not felt, the bathroom floor is slippery. Breakfast over 5 years has an additional 35k, for standard taste. Not much parking in front of the hotel, free parking. Staff service is sufficient.

Hotei ini bintang 3, tertulis di aplikasi luas kamar Deluxe seluas 32m, ternyata begitu masuk ruang sempit dan pencahayaan aneh. Luas ruang ± 3,5 m x 5, itu masih terpotong kamar mandi. Begitu pintu dibuka langsung tampak kasur. Layout ruangan kurang baik. Kunci magnetik sudah dimodifikasi. Sarapan tempe gembus dan sayur terong. Tarif Rp. 398 ribu,

Very pleasant, for breakfast the presentation is quite good.

Strategic location, okay service, but the room is not clean, especially from insects (fleas).

The floor of the room is dusty, if you don't wear sandals, your feet will turn black.

The staff is friendly, the rooms are clean.

Noisy, the room is not tight, the interior is old school and dull, there are small animals on the mattress, the air conditioner is not cold, the door lock is not a card, the parking lot is very bad and dirty, the female and male receptionists are not friendly, not helpful, not recommended for a place to rest /vacation/staycation.

Comfortable hotel, clean spacious room next will stay here again.

The staff is very friendly, the security guard is kind & alert. Recommended👍

Good service, complete facilities. Cheap price.