8,5
Very Good
From 747 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,5

Meal

8,2

Location

8,8

Service and Facilites

8,6

People often mention about Front One Budget Malang by Azana
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Surroundings (34)
Staff Friendliness (32)
Ambiance (31)
Distance to City Center (30)
Accessibility (30)
Bedroom (29)
Bathroom (29)
Hotel Area (23)
Room Space (20)
Check-in/out Time (19)
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Traveler Reviews Front One Budget Malang by Azana

Number of reviews per page
20
40
Customer reviews
N***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 day(s) ago
Thank you and keep it up… See you again at Malang
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Accommodation's Reply
21 Aug 2025
Dear Mr./Mrs. N*a. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Front One Budget Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Front One Budget Malang in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, General Manager. Front One Budget Malang.
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wahyudi p.
icon-Transit
Transit
icon-origin-TRAVELOKA
6,8
/10
Reviewed 6 day(s) ago
The parking attendants were very helpful even though the area was narrow. The bathroom soap and shampoo ran out but were not refilled. The location is strategic in the Suhat area.
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Accommodation's Reply
21 Aug 2025
Dear Mr. Wahyudi, Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Front One Budget Malang. We are committed to continuously improving the quality of our services and providing a memorable stay for each of our guests. We look forward to welcoming you back to Front One Budget Malang in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, General Manager, Front One Budget Malang.
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Netanya G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
The food is delicious, the rooms are clean, the location is strategic, close to everywhere, especially places of worship, namely churches.
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Accommodation's Reply
21 Aug 2025
Dear Mrs. Netanya, Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Front One Budget Malang. We are committed to continuously improving the quality of our services and providing a memorable stay for each of our guests. We look forward to welcoming you back to Front One Budget Malang in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, General Manager, Front One Budget Malang.
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W***I
icon-origin-TRAVELOKA
9,2
/10
Reviewed 2 week(s) ago
Please provide air freshener in the waiting area and reception area,
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1 people find it helpful
Accommodation's Reply
21 Aug 2025
Dear Mr./Mrs. W*I. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Front One Budget Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Front One Budget Malang in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, General Manager. Front One Budget Malang.
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F***h
icon-origin-TRAVELOKA
6,3
/10
Reviewed 3 week(s) ago
Requires ongoing care
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Accommodation's Reply
08 Aug 2025
Dear F*h. Thank you for choosing to stay at Front One Budget Malang and taking the time to share your experience with Front One Budget Malang. We apologize for any inconvenience you may have experienced. We have forwarded your comments and suggestions to the relevant department and will take note of them in the future. Our guest facilities and services are our main focus, which we continue to improve to ensure maximum satisfaction for all our guests. We truly understand the importance of every visit and want to ensure that every guest is satisfied with the service we provide. Thank you again for your review. We look forward to welcoming you back to Front One Budget Malang and providing you with an even more satisfying experience. Sincerely, General Manager. Front One Budget Malang.
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
All the staff are very friendly 🫶🏻😍
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2 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear L*a. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Front One Budget Malang. We are committed to continuously improving the quality of our services and providing a memorable stay for each of our guests. We look forward to welcoming you back to Front One Budget Malang in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, General Manager. Front One Budget Malang.
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A***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Small room for one person, quite comfortable, and reasonably priced. The bathroom smelled a bit when we arrived. It's best to keep the bathroom door closed if it's unoccupied or unused. Towels and toothbrushes are provided. It's sufficient for a short one-night stay. The staff is also friendly. The location is good, as it's close to a busy area with lots of shops and restaurants.
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1 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear A*o, Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Front One Budget Malang. We are committed to continuously improving the quality of our services and providing a memorable stay for each of our guests. We look forward to welcoming you back to Front One Budget Malang in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, General Manager. Front One Budget Malang.
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K***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
A pleasant staycation experience. The hotel is comfortable, with a direct view of the main road. The room is clean and well-maintained. The staff is also friendly. If I ever go back to Malang, I'll definitely stay here again. For others, this could be a recommendation for a comfortable staycation.
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Accommodation's Reply
08 Aug 2025
Dear Ke*a. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Front One Budget Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Front One Budget Malang in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, General Manager. Front One Budget Malang.
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A***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
A hotel with a great view in the city center is very comfortable. It's close to many vendors, and it's not far to Alfa Mall, just across the street. The rooms are spacious, and the staff is friendly and helpful.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Mr./Mrs. A*a. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Front One Budget Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Front One Budget Malang in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, General Manager. Front One Budget Malang.
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w***o
icon-origin-TRAVELOKA
6,1
/10
Reviewed 6 week(s) ago
The room is okay. The queen size bed is probably 160 x 200 cm, and the main problem is that the carpet on the floor panels is peeling off, making it damp and looking dirty.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Mr./Mrs. W*o. Thank you for choosing to stay at Front One Budget Malang and taking the time to share your experience with Front One Budget Malang. We apologize for any inconvenience you may have experienced. We have forwarded your comments and suggestions to the relevant department and will take note of them in the future. Guest facilities and services are our main focus, which we continue to improve to ensure maximum satisfaction for all our guests. We truly understand the importance of every visit and want to ensure that every guest is satisfied with the service we provide. Thank you again for your review. We look forward to welcoming you back to Front One Budget Malang and providing you with an even more satisfying experience. Sincerely, General Manager. Front One Budget Malang.
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D***o
icon-Transit
Transit
icon-origin-TRAVELOKA
6,7
/10
Reviewed 7 week(s) ago
The bedroom size is small, about 2.25x3m, but the bathroom size is normal, not small. Pillowcases & bedsheets smell sour, like laundry that doesn't dry for a long time. The towels are thin & worn out. AC is cold ok, hot water ok. I think it's camping, after all it's only one night
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Accommodation's Reply
11 Jul 2025
Dear Mr./Mrs. D*o. Thank you for choosing to stay at Front One Budget Malang and taking the time to share your experience with Front One Budget Malang. We apologize for any inconvenience you may have experienced. We have forwarded your comments and suggestions to the relevant department and will take note of them in the future. Guest facilities and services are our main focus, which we continue to improve to ensure maximum satisfaction for all our guests. We truly understand the importance of every visit and want to ensure that every guest is satisfied with the service we provide. Thank you again for your review. We look forward to welcoming you back to Front One Budget Malang and providing you with an even more satisfying experience. Sincerely, General Manager. Front One Budget Malang.
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
The room was comfortable. The hotel has an elevator, so it was easy to get to the room which was on the third floor. The hotel is right in front of a mosque and close to convenience stores and cafe.
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Accommodation's Reply
11 Jul 2025
Dear Mr./Mrs. Y*a. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Front One Budget Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Front One Budget Malang in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, General Manager. Front One Budget Malang.
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S***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
Budget but comfortable. Recommended for those of you who are looking for a budget hotel in the city center
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Accommodation's Reply
11 Jul 2025
Dear Mr./Mrs. S*a. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Front One Budget Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Front One Budget Malang in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, General Manager. Front One Budget Malang.
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K***a
icon-origin-TRAVELOKA
8,1
/10
Reviewed 8 week(s) ago
All is good for that price If the cleanliness is improved, it will be even better
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Accommodation's Reply
11 Jul 2025
Dear Mr./Mrs. Ke*a. Thank you for choosing to stay at Front One Budget Malang and taking the time to share your experience with Front One Budget Malang. We apologize for any inconvenience you may have experienced. We have forwarded your comments and suggestions to the relevant department and will take note of them in the future. Guest facilities and services are our main focus, which we continue to improve to ensure maximum satisfaction for all our guests. We truly understand the importance of every visit and want to ensure that every guest is satisfied with the service we provide. Thank you again for your review. We look forward to welcoming you back to Front One Budget Malang and providing you with an even more satisfying experience. Sincerely, General Manager. Front One Budget Malang.
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a***i
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 10 week(s) ago
the hotel staff is very helpful and friendly
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4 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Mr./Mrs. A*i. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are glad to know that you are satisfied with your stay at Front One Budget Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Budget Malang in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Budget Malang.
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
6,7
/10
Reviewed 10 week(s) ago
The location is very strategic, the cleanliness of the rooms is still lacking in attention from the hotel team.
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1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Mr./Mrs. P*a. Thank you for choosing to stay at Front One Budget Malang and taking the time to share your experience with Front One Budget Malang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. We truly understand how important every visit is and we want to ensure that every guest is satisfied with the services we provide. Thank you again for your review. We look forward to welcoming you back to Front One Budget Malang and providing a much more satisfying experience. Sincerely, General Manager. Front One Budget Malang.
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Nur L. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 10 week(s) ago
The staff was very nice and friendly, also accommodating.
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Accommodation's Reply
24 Jun 2025
Dear Mrs. Nur L. A. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are glad to know that you are satisfied with your stay at Front One Budget Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Budget Malang in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Budget Malang.
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G***s
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 12 week(s) ago
For business type rooms, it is enough for 1 person to sleep, comparable to the room rate.
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1 people find it helpful
Accommodation's Reply
07 Jun 2025
Dear Mr./Mrs. G*S. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are glad to know that you are satisfied with your stay at Front One Budget Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Budget Malang in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Budget Malang.
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Yuli E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 12 week(s) ago
Okay, for that price, the room is also spacious and close to everywhere.
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1 people find it helpful
Accommodation's Reply
07 Jun 2025
Dear Mrs. Yuli. E. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are glad to know that you are satisfied with your stay at Front One Budget Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Budget Malang in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Budget Malang.
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Lisa A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 12 week(s) ago
nice, friendly staff, clean and comfortable room
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Accommodation's Reply
07 Jun 2025
Dear Mrs. Lisa A. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are glad to know that you are satisfied with your stay at Front One Budget Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Budget Malang in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Budget Malang.
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Number of reviews per page
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