Several times staying here, this time very disappointed.
The female receptionist was unfriendly, the deluxe room that I ORDERED & PAID A WEEK ago on Traveloka did not have a bathtub. The receptionist's excuse was that it was sold out. And I was placed in a room with a connecting door. The guest next door (room 526) was very noisy, making calls loudly and for a long time. Oh my God. your service this time is very very bad !!