8.4
Very Good

From 1,841 reviews

Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.3

Location

8.8

Service and Facilites

8.3

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周囲 (76)
寝室 (76)
アクセシビリティ (74)
市内中心部までの距離 (67)
スタッフの親切さ (67)
バスルーム (64)
ホテルエリア (63)
雰囲気 (60)
部屋のスペース (49)
チェックイン/チェックアウト時間 (48)
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Traveler Reviews Mahakam24 Residence

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Customer reviews
D***a
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Staycation
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8.5

/10

Reviewed 3 day(s) ago

Thank God I got a new room, it still smells of paint but it's okay, the room and interior are still new so it's safe.
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Fajar S.
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Leisure
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10.0

/10

Reviewed 5 day(s) ago

very satisfying and the kitchen is clean and fragrant, the hotel staff is friendly
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1 people find it helpful

I***I
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Leisure
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9.1

/10

Reviewed 5 day(s) ago

A strategic place to stay in Jakarta.
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mukhsin
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Transit
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9.4

/10

Reviewed 1 week(s) ago

Friendly staff, clean rooms, clean toilets too
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1 people find it helpful

Accommodation's Reply
23 Apr 2025
To Mr. Mukhsin, thank you for choosing Hotel Mahakam24residence as your accommodation destination and for sharing your impressions of your stay at our hotel. Thank you for the positive review that you have given to our hotel. As a service provider, our hotel prioritizes service, cleanliness and comfort to guests during their stay or visit at the hotel, hopefully our hotel will be your hotel destination again. Thank you. Warm regards, Tina. Hotel Manager.
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Vico M.
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Transit
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10.0

/10

Reviewed 2 week(s) ago

Will come back here again. It was fun.
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Accommodation's Reply
23 Apr 2025
To Mr. Vico, thank you for choosing Hotel Mahakam24residence as your accommodation destination and for sharing your impressions of your stay at our hotel. Thank you for the positive review that you have given to our hotel. As a service provider, our hotel prioritizes service, cleanliness and comfort to guests during their stay or visit at the hotel, hopefully our hotel will be your hotel destination again. Thank you. Warm regards, Tina. Hotel Manager.
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E***n
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Staycation
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9.7

/10

Reviewed 2 week(s) ago

bed & bath rooms are neat and clean as shown in their pictures, city view is okay, there are 2 power sockets. for the ac: it took a little bit long to feel the 16 degrees cold (around ±4 hours, i could still tolerate, but it would be better if, dear staff, notice this 🥴). but, i think y'all should try their food, especially their chicken popcorn, omg! in comparison to any other standard stays, this hotel's chef provides great taste buds for muda-mudi like us. it's a yuh-uh! (safe to say, i dare to spend all of my pennies for their delicioso menu) 🥺🫵 overall, this is my best find so far 🫶🤘🏻 might be my go-to!!
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2 people find it helpful

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Aditia H.
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9.1

/10

Reviewed 2 week(s) ago

Staying here will never disappoint. Every time I go to Jakarta I always come here, the environment is nice. Food is easy, worth to stay.
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Accommodation's Reply
23 Apr 2025
To Sis Aditia, thank you for choosing Hotel Mahakam24residence as your accommodation destination and for sharing your impressions of your stay at our hotel. Thank you for the positive review that you have given to our hotel. As a service provider, our hotel prioritizes service, cleanliness and comfort to guests during their stay or visit at the hotel, hopefully our hotel will be your hotel destination again. Thank you. Warm regards, Tina. Hotel Manager.
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Y***e
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9.4

/10

Reviewed 3 week(s) ago

Very comfortable & strategic location.
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1 people find it helpful

M***m
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Leisure
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8.5

/10

Reviewed 3 week(s) ago

2 nights there were fine, initially there was a problem with the bathroom shower but it was immediately fixed, only the room smelled unpleasant, in the end I asked for some air freshener first.
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1 people find it helpful

m***a
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8.8

/10

Reviewed 3 week(s) ago

Wifi on the 3rd floor no pass so it's a bit scary. So during the staycation use your own data. The rest is okay, the service is solid.
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Y***i
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Staycation
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8.3

/10

Reviewed 3 week(s) ago

Wi-Fi connection was difficult, and the room had a lot of staff passing by so it was a bit noisy when staff talked in the hallway.
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1 people find it helpful

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Rusmiyati
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Leisure
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10.0

/10

Reviewed 3 week(s) ago

friendly staff..comfortable and clean rooms..close access to the city.close for night culinary.close access to the mall.
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Accommodation's Reply
23 Apr 2025
To Ms. Rusmiyati, thank you for choosing Hotel Mahakam24residence as your accommodation destination and for sharing our ambience photo spots. Thank you for the positive review that you have given to our hotel. As a service provider, our hotel prioritizes good service to our customers. In addition to cleanliness, we also prioritize the cleanliness and comfort of guests during their visit and stay at the hotel, hopefully our hotel will be your hotel destination again. Thank you. Warm regards, Tina. Hotel Manager.
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suci a.
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Leisure
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9.7

/10

Reviewed 3 week(s) ago

satisfied staying here. close to shopping center and easy to find food around it. close to public transportation access too.
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A***w
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Transit
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8.4

/10

Reviewed 4 week(s) ago

A little stuffy but so far okay.
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1 people find it helpful

I***h
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Business
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6.7

/10

Reviewed 4 week(s) ago

Wi-Fi does not reach the room, only the lobby. The shower head is not aligned with the standing point.
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yoshua s. h.
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Staycation
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9.4

/10

Reviewed 4 week(s) ago

the experience of staying here is very comfortable, the room is clean, complete facilities, towels, etc., amenities are also complete, got room 305, the view is really nice, you can get it at night from the balcony, it's also easy to find food at night, the staff is also very friendly and communicative, for me who works in a hotel I give it a score of 10/10, the staff from the front to inside the hotel are all good, top, next time I will come here again
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4 people find it helpful

d***i
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9.7

/10

Reviewed 5 week(s) ago

a calm atmosphere even though it is near a busy culinary center.
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1 people find it helpful

U***y
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10.0

/10

Reviewed 5 week(s) ago

very comfortable and clean comfortable
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1 people find it helpful

A***n
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9.7

/10

Reviewed 5 week(s) ago

quite clean, friendly receptionist
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Accommodation's Reply
24 Mar 2025
To Mr. Agus Rahmat Sukiran. A Thank you for choosing Hotel Mahakam24residence as your accommodation destination and for sharing your review of your stay experience. Thank you for the positive review that you have given to our hotel. As a service provider, our hotel prioritizes good service to our customers. In addition to cleanliness, we also prioritize the cleanliness and comfort of guests during their visit and stay at the hotel, hopefully our hotel will be your hotel destination again. Thank you. Warm regards, Tina. Hotel Manager
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I***n
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Staycation
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8.6

/10

Reviewed 5 week(s) ago

There is no hot water, little cold water.
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1 people find it helpful

Accommodation's Reply
24 Mar 2025
To Mr. Iwan Irawan Thank you for choosing Hotel Mahakam24residence as your accommodation destination and for sharing your review of your stay experience. Thank you for the input that you have given, both from us will be improved again the standardization of routine checks on our maintenance side. Hopefully our hotel will be your hotel destination again. Thank you. Warm regards, Tina. Hotel Manager
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Number of reviews per page
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