Dear Mr. Wahyu, Thank you for your review. This review can be a helpful guide for other guests in choosing our accommodations while traveling to Yogyakarta. We will continue to provide our services with sincerity. We hope to welcome you and your family back again in the future. We wish you good health and success. Sincerely, Tri Hartanto, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted and proud to have you as our guest. This is a recommendation for other guests visiting Yogyakarta and an encouragement for us to continue to provide the best and sincere service. We sincerely hope that you and your family will return to use our services again in the future. Wishing you good health and success. Best regards, Tri Hartanto, General Manager

Dear Mr. Noor, Warmest regards, Patra Malioboro Hotel Thank you for your positive review. We are delighted to know that Patra Malioboro Hotel is an excellent choice for families, groups and individual guests. We will continue to strive to provide the best service to ensure that every visit for you and your family is an unforgettable experience. We look forward to welcoming you back to Patra Malioboro Hotel in the future. Best regards, Tri Hartanto General Manager

Dear Mr. Oka, We warmly welcome you to the Patra Malioboro. Thank you for spending your valuable time at the Patra Malioboro. We are delighted that you were impressed with the excellent service of our staff and delicious breakfast. With regard to wheelchair accessibility, we would like to inform you that there is wheelchair accessibility on another floor near the car park. We will carefully consider your feedback and continue to improve the facilities and accessibility for our guests. We look forward to welcoming you back to the Patra Malioboro. Thank you, Trihar Tanto, General Manager

Dear Ms. Oka, Thank you for your review and for your satisfaction with our service and facilities. We are very pleased that you were satisfied with the friendliness of our staff and the variety of breakfast options. In terms of the convenience for our guests with special needs, we would like to inform you that the second floor area near the car park is wheelchair accessible for easy access without the need for stairs. Your feedback is highly appreciated so that we can continue to provide even better convenience to all our guests in the future. See you again at Patra Malioboro Hotel, Ms. Oka and your family. Wishing you good health and happiness. Best regards, Tri Hartanto, General Manager

Dear Valued Guest, Thank you for your review. We are very happy and proud to hear that you had a pleasant stay. This further motivates us to continue providing the best possible service and with all our heart. We look forward to your return visit. Stay healthy and successful. Warm regards, Tri Hartanto, General Manager

Dear Valued Guest, Thank you for your excellent and positive review. We are pleased to learn that our hotel's location provided you with a comfortable stay, with close access to Malioboro while remaining quiet from the hustle and bustle. We are also pleased that our amenities, such as hot water and drinking water refills, met your needs. Your feedback and appreciation motivate us to continue providing the best service to every guest. We look forward to welcoming you back on your next visit to Yogyakarta. Best regards, Tri Hartanto, General Manager

Dear Valued Guest, Thank you for taking the time to provide us with your valuable review and feedback. We apologize for any inconvenience regarding the cleanliness of the exterior glass in our room. This has been brought to our attention, and the housekeeping team will follow up immediately to ensure a more comfortable stay for you. Your feedback is very important to us in our efforts to improve the quality of our service. We look forward to welcoming you back to Patra Malioboro Hotel for an even better experience. Sincerely, Tri Hartanto, General Manager

Dear Ms. Ririn, Thank you very much for your review and recommendation. We are very happy to know that your stay was memorable and that you want to come back again. We will continue to strive to maintain the best comfort and service, so that every visit is always enjoyable. We look forward to welcoming you back to Patra Malioboro Hotel. Sincerely, Tri Hartanto, General Manager

Dear Valued Guest, Thank you for your review and feedback. We apologize for the inconvenience regarding the bathroom door not being equipped with a lock. This feedback is very valuable to us, and we will follow up immediately to improve guest comfort in the future. We look forward to welcoming you back for an even better stay. Best regards, Tri Hartanto, General Manager

Dear Ms. Ingkeu, Thank you for your review. We are very pleased to hear that the hotel's strategic location, comfortable rooms and facilities, and friendly staff provided a pleasant experience for you. This positive feedback motivates us to continue maintaining and improving the quality of our service. We look forward to welcoming you back to Patra Malioboro Hotel on your next visit. Best regards, Tri Hartanto, General Manager

Dear Valued Guest, Thank you for your review. We look forward to welcoming you again, whether on business or vacation in Yogyakarta. Stay healthy and successful. Best regards, Tri Hartanto, General Manager

Dear Mrs. Ani, Warm greetings from Patra Malioboro Hotel. Thank you for your trust in choosing us as your place to stay in Yogyakarta. We are very pleased to know that our hotel's location suits your needs and that you are satisfied with the service and room upgrade provided. Your loyalty and appreciation are a great motivation for us to continue to maintain the quality of service so that every visit is always memorable. We look forward to welcoming you back on your next visit. 🌸🙏. Sincerely, Tri Hartanto. General Manager

Dear Valued Guest, Thank you for sharing your experience staying with us. We are very pleased to know that you were satisfied with the room facilities, the taste of the dishes we served, and the hotel's strategic location which provides easy access to Tugu Station and the Malioboro area. It is an honor to welcome guests who have previously stayed in the surrounding area and choose us for their next stay. We hope to continue providing the best service and welcome you back again in the future. Sincerely, Tri Hartanto, General Manager

Dear Valued Guest, Thank you for your positive review. We are pleased to know that you were satisfied with the comfort of our hotel and enjoyed its strategic location, which provides easy access to the Malioboro area. Your feedback motivates us to continue improving the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Tri Hartanto, General Manager

Dear Guest, Thank you for taking the time to review and share your experience during your stay at our hotel. We are delighted to hear that you enjoyed the helpful service from our staff, and we also appreciate your appreciation for the in-room amenities, including the air purifier that contributes to comfort even in the smoking room. Your feedback regarding the air conditioning performance is also of concern to us, and we will follow up to ensure optimal air quality and room temperature for all our guests. We hope to welcome you back for an even more enjoyable stay in the future. Sincerely, Tri Hartanto, General Manager

Dear Mr. Rully, Thank you for sharing your pleasant experience during your stay at our hotel. We are very pleased to know that you were satisfied with the cleanliness, comfort of your room, swimming pool facilities, seating area, and our service. Your positive review motivates us to continue providing the best service to every guest. We look forward to your return visit in the future. Best regards, Tri Hartanto, General Manager

Dear Valued Guest, Thank you for taking the time to leave a very positive review regarding your stay at Patra Hotel. We are very pleased to know that you felt comfortable with our facilities, the cleanliness of the rooms, and the hotel's strategic location near Malioboro. Reviews like these greatly motivate our entire team to continue providing the best service to every guest. We look forward to welcoming you back on your next vacation to Yogyakarta. Best regards, Tri Hartanto, General Manager

Dear Valued Guest, Thank you for your review. We apologize for any inconvenience caused by our lobby, which is integrated with the restaurant. We have a comfortable front desk area for check-in and guest information needs. If you need a place to wait or meet for a while, our staff will be happy to help find a suitable solution. Thank you for your understanding, and we look forward to welcoming you back to Patra Hotel. Best regards, Tri Hartanto, General Manager

Dear Mr. Indra, Warm greetings from Patra Malioboro Hotel. Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced regarding the lobby area and limited parking during your stay at our hotel. Your feedback is highly appreciated and serves as important evaluation material for management to improve our facilities and guest comfort in the future. While we do have limitations in our public areas, we continue to strive to provide the best service in all aspects within our control. Thank you again for your attention, and we look forward to welcoming you back on your next visit for an even better experience. Sincerely, Tri Hartanto, General Manager