8.8
Very Good

From 705 reviews

Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.7

Location

8.9

Service and Facilites

9.0

People often mention about Awann Sewu Boutique Hotel & Suite
All
Keramahan Staff (31)
Ukuran Kamar (28)
Kamar Tidur (28)
Jarak ke Pusat Kota (26)
Suasana (24)
Area Hotel (23)
Kamar Mandi (20)
Rasa (20)
Lingkungan Sekitar (19)
Waktu Check-in/out (19)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Awann Sewu Boutique Hotel & Suite

Number of reviews per page
20
40
Customer reviews
B***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 4 day(s) ago

The hotel tends to be well maintained and has easy access to the city. Will definitely come back if I stop by Semarang again.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Thank you for your review and trust in our hotel. We are pleased to hear that the hotel's well-maintained facilities and strategic location provide comfort during your stay. Our commitment is to continue to maintain the quality of service and facilities for all guests. We look forward to welcoming you back when you visit Semarang. Best regards, awann sewu boutique Hotel & Suite
Translated by Google Icon
See original
Profile Picture
Muttaqin E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Aesthetic and comfortable hotel, hotel staff are also friendly and professional.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
22 Apr 2025
Dear Mr. Muttaqin, Thank you for your positive review. We are very pleased to know that the ambiance of our hotel and the service from our staff have given you a pleasant impression. Reviews like this motivate us to continue to maintain and improve the quality of our services. We look forward to your next visit in the future. Sincerely, awann sewu boutique Hotel & Suite
Translated by Google Icon
See original
K***o
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

The staff very friendly and kindly, and very nice playground for the kids

Find this review helpful?

Accommodation's Reply
16 Apr 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to know that you appreciated the friendliness and kindness of our staff, as well as the kids' playground facilities. Providing a comfortable and enjoyable experience for all of our guests, including families, is one of our top priorities. We sincerely look forward to welcoming you back to AWANN SEWU Boutique Hotel & Suite in the near future. Warm regards, AWANN SEWU Boutique Hotel & Suite
S***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 3 week(s) ago

strategic location but congested because it is close to the mall service is ok and friendly. Rooms and towels are clean. There is a playground for children. There is a mini gym but the equipment needs to be replaced with a stronger one
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
09 Apr 2025
Dear Sir/Madam, Thank you for your review and feedback. We are glad to hear that you enjoyed our service, the comfort of the room, and the facilities such as the children's playground and mini gym. Thank you also for your appreciation of the cleanliness of the room and the friendliness of our staff. We understand that our strategic location in the city center does sometimes have an impact on traffic jams, especially because it is close to shopping centers. Your feedback regarding the gym equipment will be used as evaluation material for future improvements. We hope to welcome you and your family back on your next visit. Warm regards, awann sewu boutique Hotel & Suite
Translated by Google Icon
See original
Y***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.1

/10

Reviewed 8 week(s) ago

There is no partition door for the bathroom area and the room, so it looks muddy and dirty. And it smells when someone defecates. Access to the hotel is blocked by mall visitors in front of the hotel and the mall parking area
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
27 Feb 2025
Dear Sir/Madam, Thank you for your review. Our room concept is designed in a modern and open style to give a more spacious and stylish impression. However, we understand that each guest's preferences may be different, and we appreciate your feedback. Regarding cleanliness and comfort, we will continue to improve our service standards to ensure a pleasant stay experience. Regarding hotel access, we also coordinate to ensure guests can still enter comfortably. We look forward to welcoming you back with a better experience in the future. Sincerely, awann sewu boutique Hotel & Suite
Translated by Google Icon
See original
M***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 9 week(s) ago

Overall okay, just the breakfast menu is not too extensive, but still okay. The junior suite has a nice view
Translated by Google Icon
See original

2 people find it helpful

Accommodation's Reply
21 Feb 2025
Dear Sir/Madam, Thank you for your positive review. We are glad to hear that you had a pleasant experience. We look forward to your next visit. Sincerely, awann sewu boutique Hotel & Suite
Translated by Google Icon
See original
Y***i
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

Thank you very much, the facilities are good.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
18 Feb 2025
Dear Sir/Madam, Thank you for your positive review. We are glad to hear that you had a pleasant experience. We look forward to your next visit. Sincerely, awann sewu boutique Hotel & Suite
Translated by Google Icon
See original
Y***i
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

Thank you for your stay experience.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
04 Feb 2025
Dear Sir/Madam, Thank you for your positive review. We are glad to hear that you had a pleasant experience. We look forward to your next visit. Sincerely,. Awann sewu boutique Hotel & Suite
Translated by Google Icon
See original
L***y
icon-origin-TRAVELOKA

8.0

/10

Reviewed 12 week(s) ago

We came during a super long weekend, the receptionist was very quick, the hotel was quite clean, only the ambiance was all black so it felt dark to me. The bed was comfortable. The only thing that was a bit annoying was the parking lot and access to the lobby, we happened to bring a fairly large car, to drop off our parents in the lobby was a bit difficult, the car had to go back and forth because it was very narrow. Then the parking lot was also small, so we had to use valet, because all the cars were parked in piles. But the valet attendant was quite alert.
Read More
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
01 Feb 2025
Dear Sir/Madam, Thank you for your review. We are glad you visited us, and we will continue to strive to improve our services. We look forward to welcoming you back. Sincerely, awann sewu boutique Hotel & Suite
Translated by Google Icon
See original
Claudia I.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 16 week(s) ago

Very relaxing! All the staff are very friendly, the room is comfortable, the food is very good. It was a great vacation.
Translated by Google Icon
See original

2 people find it helpful

Accommodation's Reply
04 Jan 2025
Dear Mrs. Claudia, Thank you for your feedback on our hotel service. We are very proud of our amazing team and we always appreciate positive feedback. We would love to convey your gratitude to our colleagues, as our team will be delighted to hear that you have made a big impact on your visit. We look forward to welcoming you back to our hotel in the near future. Sincerely,. Awann Sewu Boutique Hotel & Suite
Translated by Google Icon
See original
Y***r
icon-Transit
Transit
icon-origin-TRAVELOKA

8.5

/10

Reviewed 17 week(s) ago

I chose this hotel because of its location. Just very near to shopping centers and city's landmarks. But unfortunately access to hotel was quite difficult. There were hundreds of motorcycles parked on the side of the narrow access road making it so difficult to get through. And a big was cement truck suddenly appeared from the opposite side, gave me such a hassle to get to hotel. Good thing that the hotel staffs were so helpful with the valet service so I didn't have to set for another battle of finding a parking spot. The hotel itself was quite nice, I had a short one night stay here. I was given a smoking room, even though I didn't ask for it. They then sprayed some aerosol stuffs to reduce the smoking smell. But I had good rest at night. Bathroom area had separate doors for shower and toilet. I would suggest to remove both doors and put just one door separating the bathroom and bedroom area though. Staffs were friendly and helpful especially during check in and check out. I didn't had breakfast there since I preferred to check out early and find breakfast in the city. Overall it was an okay experience
Read More

1 people find it helpful

Accommodation's Reply
01 Jan 2025
Dear Valued Guest, Such beautiful words make our day and we appreciate you for taking the time to share your feedback. We take huge amount of pride in our wonderful team and we always appreciate such positive feedback. We would like to convey your gratitude to our colleagues as they will be pleased to hear, they made great impact on your visit. We absolutely cannot wait for the day we get to see you again. Warm regards, Awann Sewu Boutique Hotel & Suite Semarang
Albertus A. W. D.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 17 week(s) ago

The staff is friendly and the service is good
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
01 Jan 2025
Dear Mr. Albertus, Thank you for your feedback on our hotel service. We are very proud of our amazing team and we always appreciate positive feedback. We would love to convey your gratitude to our colleagues, as our team will be delighted to hear that you have made a big impact on your visit. We look forward to welcoming you back to our hotel in the near future. Sincerely,. Awann Sewu Boutique Hotel & Suite
Translated by Google Icon
See original
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 17 week(s) ago

Everything is OK. The hotel staff service is very friendly, the bed in the room is very big, bringing 2 children is satisfied with the bed. Breakfast is not the best but it is more than enough.
Translated by Google Icon
See original

3 people find it helpful

Accommodation's Reply
30 Dec 2024
Dear Valued Guest, Thank you for your feedback on our hotel service. We are very proud of our amazing team and we always appreciate positive feedback. We would love to convey your gratitude to our colleagues, as our team will be delighted to hear that it has made a big impact on your visit. We look forward to welcoming you back to our hotel in the near future. Sincerely,. Awann Sewu Boutique Hotel & Suite
Translated by Google Icon
See original
S***S
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 17 week(s) ago

Hotel in the city center Atmosphere/Facilities: Modern minimalist hotel, very close to the mall. Food: Breakfast is relatively complete, try the Waga coffee, it's delicious Staff Assistance: Staff are friendly and helpful Highlights: One of the most important things for me who loves culinary but sometimes it's not a priority in hotels. Definitely come back to Awann Sewu because of this service. Because I often go out of town for work so I don't have time to taste the city's culinary specialties, GoFood is the solution Price: Reasonable price, especially if you don't order too close 😂 Location: City center, near the mall, close to everywhere
Read More
Translated by Google Icon
See original

2 people find it helpful

Accommodation's Reply
28 Dec 2024
Dear Valued Guest, Thank you for your feedback on our hotel service. We are very proud of our amazing team and we always appreciate positive feedback. We would love to convey your gratitude to our colleagues, as our team will be delighted to hear that it has made a big impact on your visit. We look forward to welcoming you back to our hotel in the near future. Sincerely,. Awann Sewu Boutique Hotel & Suite
Translated by Google Icon
See original
Profile Picture
intan m. a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 17 week(s) ago

This birthday party was very impressive, thank you 😍
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
25 Dec 2024
Dear Mrs. Intan, Thank you for your feedback on our hotel service. We are very proud of our amazing team and we always appreciate positive feedback. We would love to convey your gratitude to our colleagues, as our team will be delighted to hear that you have made a big impact on your visit. We look forward to welcoming you back to our hotel in the near future. Sincerely,. Awann Sewu Boutique Hotel & Suite
Translated by Google Icon
See original
Budi H. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 19 week(s) ago

strategic location near DP Mall, the layout is quite unique and very impressive.
Translated by Google Icon
See original

3 people find it helpful

Accommodation's Reply
18 Dec 2024
Dear Mr. Budi, Thank you for your feedback on our hotel service. We always appreciate positive feedback. We look forward to welcoming you back to our hotel in the near future. Sincerely,. Awann Sewu Boutique Hotel & Suite
Translated by Google Icon
See original
Agus A.
icon-Transit
Transit
icon-origin-TRAVELOKA

6.4

/10

Reviewed 20 week(s) ago

Unprofessional staff, who ordered a deluxe king bed but were given twin beds and then blamed the customer even though the booking had been made a long time ago because there were only 2 rooms available at the time of booking.
Translated by Google Icon
See original

3 people find it helpful

Accommodation's Reply
11 Dec 2024
Dear Mr. Agus, Thank you for taking the time to share your experience at our hotel. We greatly appreciate the rating given. We apologize for not meeting your expectations. Thank you for this feedback to help us continue to learn to improve better service in the future. Sincerely,. Awann Sewu Boutique Hotel & Suite
Translated by Google Icon
See original
D***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 22 week(s) ago

The hotel staff is very friendly. The hotel room is quite clean.
Translated by Google Icon
See original

2 people find it helpful

Accommodation's Reply
25 Nov 2024
Dear Valued Guest, Thank you for your feedback on our hotel service. We are very proud of our amazing team and we always appreciate positive feedback. We would love to convey your gratitude to our colleagues, as our team will be delighted to hear that it has made a big impact on your visit. We look forward to welcoming you back to our hotel in the near future. Sincerely,. Awann Sewu Boutique Hotel & Suite
Translated by Google Icon
See original
Hendro J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 24 week(s) ago

Spacious room but bathroom lacks privacy
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
11 Nov 2024
Dear Mr. Hendro J, Thank you for taking the time to share your experience at our hotel. We greatly appreciate the feedback. We look forward to welcoming you back in the near future. Sincerely,. Awann Sewu Boutique Hotel & Suite
Translated by Google Icon
See original
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.8

/10

Reviewed 24 week(s) ago

Hotel staff are friendly, quick to respond to questions
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
08 Nov 2024
Dear Valued Guest, Thank you for your feedback on our hotel service. We are very proud of our amazing team and we always appreciate positive feedback. We would love to convey your gratitude to our colleagues, as our team will be delighted to hear that it has made a big impact on your visit. We look forward to welcoming you back to our hotel in the near future. Sincerely,. Awann Sewu Boutique Hotel & Suite
Translated by Google Icon
See original
Number of reviews per page
20
40