I have requested for high floor in the system request. The frontdesk lady given me #02 storey which I feel ignored. I said I only want high floor which I have requested my wish clearly in the system. She gave me an annoying look and relentant attitude. Then I just waited. Then she act on and give me #03 sty which the building is #06 sty high. I was in the hurry so better to request further. If you want to be in customer service frontdesk, then better to finetune the attitude.