Overall Ratings & Reviews Hotel Lumba-Lumba Inn Waru

The staff is friendly, thank you for serving me well, my rest is comfortable, especially when I bring my children, it's very comfortable😊

Recommended, price, quality, and comfort, security, peace of mind.

friendly staff, clean hotel, great

The position is right next to the terminal, for those who are easily disturbed there will be a lot of horn sounds. Cold AC, soft mattress, clean toilet. Check-in time can be free early check-in, arriving early from the airport is still okay.

Strategic location next to the terminal.

All good, minus in the hotel entrance and exit area, because the road is often blocked by buses

The hotel is quite good, but access in and out is difficult if you bring a private vehicle, the location is at the Bungurasih intercity bus exit.

Very satisfied with the cleanliness

Good, good service, and thank you.

The hotel is clean, close to Waru station, right next to the terminal.

The sheets and pillow cases are dirty and it makes me itchy.

Overall, I am very satisfied, this will be my favorite hotel if I go to Surabaya. This hotel is highly recommended.

I'm so happy because it turns out the location is right in front of the entrance to Bungur Asih Terminal. And the room is also spacious and complete. There's a refrigerator too. Cool.

Pet friendly hotel, large space, clean room, fast speed wifi

1. When I wanted to check in, I was told to wait 40 minutes because the room had not been cleaned (I checked in at 14.03), there were no prayer room facilities in the hotel, so I ended up looking for a prayer room behind the hotel. The room was also not confirmed. Initially, the receptionist said that the rooms above were full, the empty ones were on the ground floor. After praying, the receptionist said that on the 2nd floor there was a free room without windows, more soundproof. Finally, we chose the 2nd floor so it wouldn't be noisy, because it was right next to the Bungurasih terminal. 2. The cleanliness was quite good, there were only a few air fresheners that no longer had any fragrance but were still hanging. So it didn't smell very good. 3. The facilities were quite complete for a budget hotel. I got a king size room, there was a TV with quite a lot of channels, a hot shower, a sink, a cupboard with lots of compartments, a safe, a mini fridge but it wasn't cold at all. There was no water heater, but if you needed hot water to drink, you could ask for it from the dispenser in the lobby. 4. friendly staff and cleaning staff 5. outside noise can still be heard from inside the room (bus bell, train bell, hallway noise). and during my 2 nights stay, there was a sound from who knows where it came from like a clock bell in a mosque, IYKWIM like "tenggg, tenggg" repeatedly which was quite loud in the middle of the night. 6. the location is very strategic. close to waru station, bungurasih bus terminal, provincial office areas such as BKN KANREG II Jatim, etc. suitable for those who want to take CPNS or P3K tests. 7. the price is affordable 8. overall, for a budget hotel class I highly recommend this hotel. continued success, and hopefully more attention to client comfort☺☺

clean comfortable hotel can see the bus from the terminal

Please fix the employees, we booked a hotel according to the application, but they asked for an additional 30k because the room was not ready. If it is not ready, why sell it? We usually check in at 1 o'clock, we can check in at 2 o'clock, it's our turn to check in at 4 o'clock, the room is not ready. Don't play too many games when working

The room is clean and fragrant, the water is also good and strong. The location is also very suitable for those who go up, ma'am. Good service

highly recommended, strategic location, close to everywhere..

The hotel is clean, access everywhere is close, the AC is cold, everything in the room works well, there is hot water, towels, soap, mineral water. Very satisfied staying here. Recommended to anyone who comes to Surabaya to stay here, thanks Traveloka.