7.9
Pleasant

From 1,275 reviews

Provided by travelers on
Cleanliness

7.7

Room Comfort

7.7

Meal

8.0

Location

8.3

Service and Facilites

7.9

People often mention about Horison Ultima Suite & Residence Rasuna
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Ambiance (44)
Bedroom (42)
Distance to City Center (35)
Bathroom (34)
Room Space (33)
Surroundings (31)
Accessibility (31)
Staff Friendliness (28)
Wifi (26)
Hotel Area (24)
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Traveler Reviews Horison Ultima Suite & Residence Rasuna

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40
Customer reviews
G***a
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Business
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8.4

/10

Reviewed 5 day(s) ago

The room is big because it's an apartment version, but the lights are not bright enough so it's dim. It gives a scary impression. Especially if you're alone.
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G***t
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Leisure
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10.0

/10

Reviewed 1 week(s) ago

Very comfortable, clean and safe, very comfortable atmosphere
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Accommodation's Reply
22 Apr 2025
Dear Mr / Mrs. G***t Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. We hereby would like to thank you for the positive review you have provided, especially regarding the facilities and services provided at our hotel. We hope that your next visit will be as satisfying as the previous one. Best regards, Management
S***r
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Business
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10.0

/10

Reviewed 2 week(s) ago

strategic location, comfortable residence, jogging track facilities and good sports facilities. good 👍👍
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Accommodation's Reply
22 Apr 2025
Dear Mr / Mrs. S***r Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. We hereby would like to thank you for the positive review you have provided, especially regarding the facilities and services provided at our hotel. We hope that your next visit will be as satisfying as the previous one. Best regards, Management
L***L
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Transit
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8.6

/10

Reviewed 2 week(s) ago

parking is too far, staff takes a long time to help, cleanliness of room facilities such as cupboards is lacking, food is ok, tastes good and varied
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1 people find it helpful

Accommodation's Reply
22 Apr 2025
Dear Mr / Mrs. L***L Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
Angel Q.
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Staycation
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5.4

/10

Reviewed 2 week(s) ago

The room smells, there are lots of cockroaches, the AC is really hot!, the dispenser is dirty, the microwave is dirty. For those who have babies, please think twice before staying here! Very disappointed!
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1 people find it helpful

Accommodation's Reply
22 Apr 2025
Dear Mrs. Angel Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
m***a
icon-origin-TRAVELOKA

8.8

/10

Reviewed 2 week(s) ago

If you stay here for a day, it's definitely not enough, at least 2 nights so you can enjoy it.. It's easy to get snacks downstairs, there's Indomart and Family Mart, complete with everything, even chilies and onions, so you can cook because there's a teflon pan and stove in the room, the kids also feel at home because the room is spacious, I'll take the 2 bedroom one btw.. Hopefully I can come back soon
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Accommodation's Reply
16 Apr 2025
Dear Mr / Mrs. M***a Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. We hereby would like to thank you for the positive review you have provided, especially regarding the facilities and services provided at our hotel. We hope that your next visit will be as satisfying as the previous one. Best regards, Management.
a***u
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Staycation
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8.8

/10

Reviewed 3 week(s) ago

friendly hotel staff, comfortable rooms..cold air conditioning..hot water in the toilet works well..clean swimming pool
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Accommodation's Reply
16 Apr 2025
Dear Mr / Mrs. A***u Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. We hereby would like to thank you for the positive review you have provided, especially regarding the facilities and services provided at our hotel. We hope that your next visit will be as satisfying as the previous one. Best regards, Management.
R***a
icon-origin-TRAVELOKA

8.1

/10

Reviewed 3 week(s) ago

Thank you to Ms. Bilqis (reception). Prepared the room as requested. Access to the swimming pool is closed when it rains. It can be opened when the rain stops. This makes the children disappointed.
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3 people find it helpful

Accommodation's Reply
16 Apr 2025
Dear Mr / Mrs. R***a Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
T***a
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Staycation
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9.4

/10

Reviewed 3 week(s) ago

nice view city building. spacious 2br room, for family staycation is really good. bfast is okay, food variety is enough. but unfortunately the fried rice is cold. the chicken porridge is delicious. cleanliness of the bedroom can be improved. so far okay, have had 2x family staycation here. the price is very affordable for 2br, in peak season of lebaran like this. thank you
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Accommodation's Reply
16 Apr 2025
Dear Mr / Mrs. T***a Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
N***a
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Staycation
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5.7

/10

Reviewed 3 week(s) ago

Price 1 million / night for a very poorly maintained room. 4 star hotel feels like jasmine class. AC is not cold and tends to be hot. Dirty bathroom. and dirty sheets. Empty gallon of water, have to ask for new ones. Every month I always stay in 4 star hotels and above and meeting ballrooms, but this is very disappointing. Horison Ultima Samarinda is better than in downtown Jakarta. Not Recommended at all!
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1 people find it helpful

Accommodation's Reply
16 Apr 2025
Dear Mr / Mrs. N***a Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
E***l
icon-origin-TRAVELOKA

8.3

/10

Reviewed 4 week(s) ago

The floor area of the room is so easily accessible to others, the elevator is not equipped with an access card.
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1 people find it helpful

Accommodation's Reply
16 Apr 2025
Dear Mr / Mrs. E***I Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
M***a
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Leisure
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8.5

/10

Reviewed 4 week(s) ago

Strategic location, but please improve cleanliness.
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Accommodation's Reply
16 Apr 2025
Dear Mr / Mrs M***a Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
M***r
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Leisure
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8.0

/10

Reviewed 4 week(s) ago

I took the Horison Suite (3 bedrooms), when I checked in I requested a room that was a bit cleaner because some reviews were not good. And thankfully I got a fairly clean room but the room was dusty because I sneezed when there was a lot of dust. The facilities are lacking, there are no pans and the number of cutlery is limited. Parking is also in the next building so you have to walk to the hotel. There is an Indomart and Family Mart if you need to shop. The swimming pool and public areas are clean and well-maintained. So far it's fun, although the level of cleanliness of the room and the sheets are dull in color need to be upgraded.
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Accommodation's Reply
16 Apr 2025
Dear Mr / Mrs. M***r Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
r***n
icon-origin-TRAVELOKA

6.4

/10

Reviewed 5 week(s) ago

Spooky ambience. Old furniture.

1 people find it helpful

Accommodation's Reply
03 Apr 2025
Dear Mr/ Mrs. R***n Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
Made S.
icon-Leisure
Leisure
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9.7

/10

Reviewed 5 week(s) ago

Prime location! Helpful staff and well accommodating for any assistance.

1 people find it helpful

Accommodation's Reply
03 Apr 2025
Dear Mr. Made Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. We hereby would like to thank you for the positive review you have provided, especially regarding the facilities and services provided at our hotel. We hope that your next visit will be as satisfying as the previous one. Best regards, Management.
S***a
icon-Leisure
Leisure
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8.2

/10

Reviewed 6 week(s) ago

The room was bigger than I expected, so I loved it. But in the bathroom the mirror was not clean.

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Accommodation's Reply
03 Apr 2025
Dear Mr / Mrs. S***a Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
N***a
icon-origin-TRAVELOKA

6.5

/10

Reviewed 8 week(s) ago

The horror aura is very strong, the uncomfortable atmosphere makes you want to hurry up and get morning. The AC is leaking, dripping, old furniture
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4 people find it helpful

Accommodation's Reply
05 Mar 2025
Dear Mr. / Mrs. N***a Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.5

/10

Reviewed 9 week(s) ago

The room was a bit scary because all the furniture was old, the signal was bad, and the electrical equipment suddenly died. I immediately checked out and moved to another hotel after just checking in.
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6 people find it helpful

Accommodation's Reply
05 Mar 2025
Dear Mr. / Mrs. H***a Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
G***t
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Staycation
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8.5

/10

Reviewed 9 week(s) ago

Very strategic location, easy to get around. And 7 minutes walk to the nearest mall.

2 people find it helpful

Accommodation's Reply
24 Feb 2025
Dear Mr / Mrs G***t Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. We hereby would like to thank you for the positive review you have provided, especially regarding the facilities and services provided at our hotel. We hope that your next visit will be as satisfying as the previous one. Best regards, Management.
E***a
icon-origin-TRAVELOKA

8.8

/10

Reviewed 10 week(s) ago

Big room, cheap and decent place, just needs to be renovated again
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1 people find it helpful

Accommodation's Reply
18 Feb 2025
Dear Mr. Mrs E***a Warm Greetings from Horison Ultima Suites & Residences Rasuna Jakarta. Thank you very much for your feedback regarding the facilities at our hotel. Every feedback from our guests, especially your own, is treated as valuable input to improve the quality of our services dedicated to our guests in the future. We hope you come back soon. Warm regards, Management.
Number of reviews per page
20
40