8.6
Very Good

From 399 reviews

Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.2

Location

8.8

Service and Facilites

8.7

People often mention about Mono Coliving Ngagel
All
Bedroom (9)
Staff Friendliness (8)
Distance to City Center (7)
Surroundings (7)
Accessibility (7)
Ambiance (7)
Bathroom (7)
Room Space (6)
Family Friendly (5)
Wifi (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mono Coliving Ngagel

Number of reviews per page
20
40
Customer reviews
y***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 3 week(s) ago

I highly recommend staying here because it's close to everywhere, especially the mosque. The staff are friendly, the AC is cold and works well. The water is flowing smoothly. If you want to make coffee, just get it downstairs. Overall, I'm really happy.
Translated by Google Icon
See original

Find this review helpful?

y***e
icon-origin-TRAVELOKA

8.2

/10

Reviewed 3 week(s) ago

Alhamdulillah, I have been a regular at Mono Coliving Ngagel every time I go on holiday or have an event in Surabaya. The place is comfortable, clean, the staff are friendly, the water is flowing smoothly, the AC is cold, it works well, access to everywhere is also close & most importantly it is close to the mosque.
Translated by Google Icon
See original

Find this review helpful?

M***R
icon-Business
Business
icon-origin-TRAVELOKA

8.7

/10

Reviewed 4 week(s) ago

It was a pleasure staying here, for research purposes in Surabaya.
Translated by Google Icon
See original

1 people find it helpful

M***R
icon-origin-TRAVELOKA

8.5

/10

Reviewed 10 week(s) ago

Room 106 jet shower leaks, AC takes a long time to turn on and off
Translated by Google Icon
See original

Find this review helpful?

M***R
icon-origin-TRAVELOKA

8.8

/10

Reviewed 10 week(s) ago

Friendly staff, fast check in and out process, clean room, only the bottom of the sink is not so clean, fast enough wifi, spacious room, strategic location if you want to take public transportation, find food, photocopying, minimarket nearby.
Translated by Google Icon
See original

2 people find it helpful

S***a
icon-Business
Business
icon-origin-TRAVELOKA

8.2

/10

Reviewed 10 week(s) ago

okay for a stay in Surabaya
Translated by Google Icon
See original

Find this review helpful?

R***y
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 13 week(s) ago

I booked standard single room. it was fit for me as I went to Surabaya for business trip. comfort small room but bathroom inside. enough hot water (you need to wait for a while for hotwater), toiletries provided (set toothbrush, soap, towel), AC also fine, not too cold thou. but I'll stay here again if I go to Surabaya for business trip in the future.
Read More

Find this review helpful?

N***g
icon-Transit
Transit
icon-origin-TRAVELOKA

10.0

/10

Reviewed 17 week(s) ago

Mono Coliving Ngagel. Comportable place, friendly staff, easy access to every in the city center, hopefully the fasilitas will be better in thanks future, tx

Find this review helpful?

S***a
icon-Medical
Medical
icon-origin-TRAVELOKA

9.1

/10

Reviewed 21 week(s) ago

Convenient and pleasant place as well as helpful staff!

1 people find it helpful

Accommodation's Reply
11 Dec 2024
Dear Sir/Madam. Thank you for your review. We look forward to welcoming you back. Warm regards, Ngagel Residence.
Translated by Google Icon
See original
A***t
icon-origin-TRAVELOKA

9.4

/10

Reviewed 24 week(s) ago

Hot water on the 2nd floor is not optimal
Translated by Google Icon
See original

Find this review helpful?

fadlii y.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 28 week(s) ago

The staff is friendly, the room is clean, check in at 12 midnight is possible. Recommended.
Translated by Google Icon
See original

Find this review helpful?

E***y
icon-origin-TRAVELOKA

6.2

/10

Reviewed 34 week(s) ago

Stayed 3 nights. The first day we arrived, the sheets looked a bit dirty. The next day when we checked out, we asked for the sheets to be changed. It turned out that the sheets had not been changed, as seen from the stains on the sheets that we had seen before, they were still in the same position, meaning that the sheets were still the same as yesterday's, not changed as we requested. The hotel staff insisted that the sheets had been changed. But we knew it wasn't. The bathroom was not clean, especially the inside of the toilet lid, there were spots of poop. The bidet hose was also leaking, so it sprayed everywhere, which should have been unusable, not replaced.
Read More
Translated by Google Icon
See original

6 people find it helpful

F***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 37 week(s) ago

This is the best. Cheap prices but the facilities are more than adequate. If I may suggest that the plugs in the bathroom be closed, you'll be scared if they come in contact with water. The rest is really recommended if you are looking for a cheap budget. Will come back here again if I go to Surabaya.
Translated by Google Icon
See original

2 people find it helpful

S***l
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 37 week(s) ago

The price is OK and the supporting facilities are appropriate. Will use again on the next trip.
Translated by Google Icon
See original

1 people find it helpful

I***z
icon-Transit
Transit
icon-origin-TRAVELOKA

8.1

/10

Reviewed 37 week(s) ago

The price is in accordance with the facilities, but it would be better if more attention was paid to the cleanliness of the room.
Translated by Google Icon
See original

1 people find it helpful

D***u
icon-origin-TRAVELOKA

10.0

/10

Reviewed 39 week(s) ago

Friendly hotel staff, complete facilities, comfortable place.
Translated by Google Icon
See original

3 people find it helpful

N***a
icon-origin-TRAVELOKA

9.4

/10

Reviewed 46 week(s) ago

Excellent. The room is clean, only there is no shampoo 😬. But overall OK.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
17 Jun 2024
Dear Sir/Madam. Thank you for your review. We will be looking forward to your arrival. Warm greetings, Ngagel Residence.
Translated by Google Icon
See original
A***N
icon-origin-TRAVELOKA

8.2

/10

Reviewed 51 week(s) ago

The hotel staff is friendly and privacy is maintained, the room is quite clean (only the corridor under the bed is often dirty) overall it is good for that price.
Translated by Google Icon
See original

2 people find it helpful

D***n
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 55 week(s) ago

Pertama nginap 1 malam terus tambah 2 malam lagi jadi total 3 malam, karena suka tempat nya nyaman, bersih staf nya ramah ramah,

3 people find it helpful

Riafinolla D.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 58 week(s) ago

Bersih, Nyaman, Ac dingin, water heater oke, harga oke.

3 people find it helpful

Accommodation's Reply
05 Apr 2024
Dear Mr/Mrs Riafinolla Della. Thank you for your review. We will be looking forward to the arrival of Mr/Mrs Riafinolla Della. Warm greetings, Ngagel Residence.
Translated by Google Icon
See original
Number of reviews per page
20
40