Overall Ratings & Reviews Mercure Surabaya Manyar

comfortable hotel, complete facilities, delicious food

Strategic location, easy access to the lobby/front door to get food ordered from outside restaurants. The room is clean and quite spacious. Parking area is limited but valet parking is available for free.

No swimming pool, not clean room.

Unfortunately, parking access is not very wide, and it is also difficult because there is no lower lobby for the drop point.

It's already good and comfortable, if possible increase the number of national TV channels so there are more choices. Please maintain the AC in room 901.

Unfortunately, parking is a bit difficult, especially when it rains.

The hotel is quite quiet and comfortable, the decoration is also nice, just a bit dark in the corridor. Suggestion is the lights are directed at the room numbers so they can be seen clearly.

interesting, strategic location, but parking is a bit difficult

Order a King size bed, the room is big and there is a long sofa. Cleanliness is good, please maintain it. The only minus is the food menu is less varied.

Overall the bed is good and comfortable. This is what I like about Mercure, the bed is very comfortable for me. But what needs to be noted is that yesterday I got a room with a clogged sink. And the rest is all very good. I have explored Mercure hotels from Jakarta and Surabaya. Everything is very comfortable for me because for me Mercure hotels prioritize comfort.

I had a pleasant one-night stay at Mercure Hotel. The check-in process was smooth, and the staff was welcoming and professional. The room was clean, comfortable, and well-equipped with the necessary amenities. Although my stay was brief, I appreciated the hotel's convenient location and the quality of service provided. The breakfast selection was good, and the overall experience was enjoyable. I would recommend this hotel for a short stay and would consider returning in the future.

The hotel staff are very friendly, even though we eat sahur we are also provided with complete food like breakfast.

Comfortable, clean, friendly prices, unfortunately there is no swimming pool, delicious food, strategic location

Comfortable, clean and pleasant

Good and keep it up, better if the price can be a little cheaper

Like Home, Every Time I Go to Surabaya I Always Go to Mercure Manyar

feel the facilities like in 5 stars

Clean room, hot showers, good location

I was disappointed that the Mercure Manyar Hotel did not provide a parking lot like the photos that looked spacious, so if you want to park your car, you have to park it on the street, the breakfast menu is just ordinary, nothing special, just soto and fried rice. So for the price of 900 thousand that I paid, it was not worth it. I don't want to stay here again.

The parking lot is narrow, after checking in, we were given information that this hotel is more for business trips and not family friendly. The usual breakfast is for 2 people, after checking in, we were given information that the breakfast is for 1 person. The price is quite expensive. There is no swimming pool. The parking lot is small. So it is not a good choice for a family holiday.