Traveloka (359)
8.8
Very Good
From 359 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.7
Meal
8.5
Location
8.9
Service and Facilites
8.8
People often mention about Allura Azana Resort Tawangmangu
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Staff Friendliness (17)
Ambiance (15)
Surroundings (14)
Bathroom (14)
Hotel Area (14)
Bedroom (13)
Variety (13)
Room Space (11)
Accessibility (10)
Taste (10)
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Traveler Reviews Allura Azana Resort Tawangmangu
Number of reviews per page
20
40
Customer reviews
r***s
9.7
/10
Reviewed 6 day(s) ago
Comfortable and strategic place, good service, for food priced at 150 thousand per person, there is not much variety.
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Accommodation's Reply
23 Apr 2025
Dear Mr./Mrs. r*s. A warm greeting from Allura Azana Resort Tawangmangu! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Allura Azana Resort Tawangmangu. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Allura Azana Resort Tawangmangu in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager
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R***a
Staycation
10.0
/10
Reviewed 2 week(s) ago
friendly staff, complete breakfast, clean rooms and area
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Accommodation's Reply
16 Apr 2025
Dear Mr./Mrs. R*a. A warm greeting from Allura Azana Resort Tawangmangu! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Allura Azana Resort Tawangmangu. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Allura Azana Resort Tawangmangu in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager
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G
Guest
Leisure
9.4
/10
Reviewed 2 week(s) ago
impressive stay experience
comfortable place, clean, there is a swimming pool
service from staff and security guards is also champion, very friendly and professional
very strategic place because it is close to various tourist attractions in Tawangmangu
must be a bouquet list of places to rest for all of you🫶🏻
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Accommodation's Reply
16 Apr 2025
Dear Value Guest. A warm greeting from Allura Azana Resort Tawangmangu! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Allura Azana Resort Tawangmangu. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Allura Azana Resort Tawangmangu in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager
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MD
Melisa D.
Leisure
10.0
/10
Reviewed 2 week(s) ago
This is my second time staying here, never regret it! The location is close to tourist attractions.
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Accommodation's Reply
12 Apr 2025
Dear Mr./Mrs. Melisa D. A warm greeting from Allura Azana Resort Tawangmangu! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Allura Azana Resort Tawangmangu. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Allura Azana Resort Tawangmangu in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager
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R
Rachman
Leisure
9.0
/10
Reviewed 4 week(s) ago
There is no room view. And the swimming pool is too small. Maybe because the hotel area is small. The breakfast menu variations are a bit lacking.
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1 people find it helpful
Accommodation's Reply
05 Apr 2025
Dear Mr./Mrs. Rachman, A warm greeting from Allura Azana Resort Tawangmangu! Thank you for choosing to stay at Allura Azana Resort Tawangmangu and taking the time to share your experience with Allura Azana Resort Tawangmangu. We apologize for the inconvenience that you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Allura Azana Resort Tawangmangu and providing a much more satisfying experience. Sincerely, General Manager. Allura Azana Resort Tawangmangu
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Rizqi F. h. H.
8.5
/10
Reviewed 6 week(s) ago
Awesome, just a suggestion is that the swimming pool could have warm water
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1 people find it helpful
Accommodation's Reply
20 Mar 2025
Dear Mr./Mrs. Rizqi F. H. H. A warm greeting from Allura Azana Resort Tawangmangu! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Allura Azana Resort Tawangmangu. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Allura Azana Resort Tawangmangu in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager
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m***d
Transit
8.3
/10
Reviewed 7 week(s) ago
The room smells a bit musty, not very fragrant. The room view is not attractive, the hot water does not work properly, the table lamp is dead, there is no iftor package program for personal.
The interior of the building is attractive, and the good thing is that you can wash your car.
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3 people find it helpful
Accommodation's Reply
20 Mar 2025
Dear Mr./Mrs. M*D. A warm greeting from Allura Azana Resort Tawangmangu! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Allura Azana Resort Tawangmangu. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Allura Azana Resort Tawangmangu in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager
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NY
Niha Y.
Staycation
9.4
/10
Reviewed 7 week(s) ago
nice comfortable place, friendly staff, thank you😇
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Accommodation's Reply
20 Mar 2025
Dear Mr./Mrs. Niha Y. A warm greeting from Allura Azana Resort Tawangmangu! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Allura Azana Resort Tawangmangu. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Allura Azana Resort Tawangmangu in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager
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A***o
Leisure
8.1
/10
Reviewed 11 week(s) ago
A good choice for families. It's not bad.
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1 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Mr./Mrs. A warm greeting from Allura Azana Resort Tawangmangu! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Allura Azana Resort Tawangmangu. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Allura Azana Resort Tawangmangu in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager
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A***g
Leisure
8.3
/10
Reviewed 12 week(s) ago
Maybe it can be better in the future and add a smart TV and maybe the room linen can be replaced with a new one. For breakfast, the menu is not complete, but the taste is okay and the staff is very sensitive. I went there on my birthday and got fresh fruit slices.
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1 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Mr./Mrs. A warm greeting from Allura Azana Resort Tawangmangu! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Allura Azana Resort Tawangmangu. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Allura Azana Resort Tawangmangu in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager
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AS
Anik S.
Leisure
8.5
/10
Reviewed 12 week(s) ago
Happy staying here, even though the hotel is small but comfortable, there is a welcome drink and then there are chocolate snacks in the room, the bathroom is spacious, looking for food nearby just walk to the main road, there is a swimming pool but it is small for children, it's okay, the breakfast is delicious, oh there is a little disturbing at night when I want to sleep, I heard the sound of spoons, plates, trolleys, I thought it was from next to the room when I heard it again, it turned out to be from above, maybe above that restaurant so the staff are preparing for tomorrow's breakfast, but after a long time I fell asleep soundly because I was tired from walking offroad all day 🤭 Overall okay. 👍🏻
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2 people find it helpful
Accommodation's Reply
04 Feb 2025
Dear Mr./Mrs. Anik S. A warm greeting from Allura Azana Resort Tawangmangu! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Allura Azana Resort Tawangmangu. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Allura Azana Resort Tawangmangu in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager
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F***h
Leisure
9.1
/10
Reviewed 17 week(s) ago
The hotel turned out to be small, the restaurant upstairs was also small so during dinner and breakfast they were noisy when it was crowded and there was limited seating. Yesterday I arrived and had to wait for the room to be ready but finally I was given a compliment. Another minus is that the hotel doesn't have an elevator so it was difficult for me who brought a baby and two children, a stroller, and a lot of our belongings. Luckily my husband offered to help me put the things up to the room. The swimming pool is also mini beyond my expectations 🙏🏻
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2 people find it helpful
A***i
9.7
/10
Reviewed 23 week(s) ago
Very good for family vacation
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3 people find it helpful
Accommodation's Reply
25 Nov 2024
Dear Mr./Mrs. A*i, A warm greeting from Allura Azana Resort Tawangmangu! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Allura Azana Resort Tawangmangu. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Allura Azana Resort Tawangmangu in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager
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R***l
Leisure
10.0
/10
Reviewed 23 week(s) ago
Stayed there for 2 nights. Hotel staffs were very helpful and friendly. The room and bathroom quite clean. Wouldn't mind to stay there again next time.
3 people find it helpful
Accommodation's Reply
18 Nov 2024
Dear Mr./Mrs. R*i, A warm greeting from Allura Azana Resort Tawangmangu! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Allura Azana Resort Tawangmangu. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Allura Azana Resort Tawangmangu in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager
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M***d
Leisure
7.1
/10
Reviewed 27 week(s) ago
No view. Small swimming pool. Close to food court.
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2 people find it helpful
Accommodation's Reply
23 Oct 2024
Dear Mr./Mrs. M*d, A warm greeting from Allura Azana Resort Tawangmangu! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Allura Azana Resort Tawangmangu. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Allura Azana Resort Tawangmangu in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager.
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a***t
Leisure
10.0
/10
Reviewed 27 week(s) ago
The hotel staff is friendly, the food is delicious & quite complete, and the location is strategic.
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2 people find it helpful
Accommodation's Reply
05 Nov 2024
Dear Mr./Mrs. a*t, A warm greeting from Allura Azana Resort Tawangmangu! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Allura Azana Resort Tawangmangu. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Allura Azana Resort Tawangmangu in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager.
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Y***a
8.2
/10
Reviewed 28 week(s) ago
Okay, good service too but too bad it's not a smart TV.
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2 people find it helpful
Accommodation's Reply
23 Oct 2024
Dear Mr./Mrs. Y*a, A warm greeting from Allura Azana Resort Tawangmangu! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Allura Azana Resort Tawangmangu. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Allura Azana Resort Tawangmangu in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager.
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b***k
Business
10.0
/10
Reviewed 28 week(s) ago
The hotel is clean and nice. The staff is friendly and helpful.
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Accommodation's Reply
11 Oct 2024
Dear Mr./Mrs. b*ke, A warm greeting from Allura Azana Resort Tawangmangu! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Allura Azana Resort Tawangmangu. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Allura Azana Resort Tawangmangu in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager.
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RN
Riskita N. S.
Leisure
10.0
/10
Reviewed 31 week(s) ago
There aren't many choices for breakfast, but it's delicious and suits your palate.
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1 people find it helpful
Accommodation's Reply
24 Sep 2024
Dear Mr./Mrs. Riskita N. S, A warm greeting from Allura Azana Resort Tawangmangu! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Allura Azana Resort Tawangmangu. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Allura Azana Resort Tawangmangu in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager.
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b***k
Business
10.0
/10
Reviewed 31 week(s) ago
The hotel staff are friendly and the rooms are clean and tidy.
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1 people find it helpful
Accommodation's Reply
24 Sep 2024
Dear Mr./Mrs. B*ke, A warm greeting from Allura Azana Resort Tawangmangu! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Allura Azana Resort Tawangmangu. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Allura Azana Resort Tawangmangu in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager.
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Number of reviews per page
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