This is our 2nd visit, the location is good, in front of the hotel there is a gokl to Titiwangsa, a little across to Medan Mara, gokl to KL Sentral, easy access to everywhere, don't expect early check in or late check out because check in can only be done at 15.00 and check out must be at 12.00 noon, the service of almost all staff from FO to restaurant has a sour face and is rude, Malay but not polite, different from Malay in Indonesia.