Overall Ratings & Reviews Life Puri Hotel Surabaya

Many mosquitos. The bathroom wasn't too clean. The bedsheet got some holes. Outside was noisy and I could hear it from inside my room. The hot water in the bathroom didn't work. I moved out before the original check-out day.

Strategic location, near the station, fast checkout.

I recently stayed at this hotel, and while it has a great location, my experience was disappointing. The area around the hotel wasn't clean, and it really affected my stay. The rooms seemed poorly maintained, with dust and dirt in places that should have been addressed. However, I will say the staff was friendly and helpful, which was the only positive aspect of the stay. Unfortunately, the lack of cleanliness really overshadowed everything else. I wouldn't recommend it unless you're just looking for a place in a good location and can overlook the maintenance issues.

The hotel conditions do not match the pictures of the jasmine class, many couples coming and going are very disturbing.

Be careful who stay here, don't want to deposit money. Your money will not be returned with the excuse that you will ask other employees later. There are hotels like this. SCAMMERS!

Deposit money not returned! Scam!

Overall it's good! The location is quite strategic in the middle of the city. In terms of price it's okay, the room size is also okay, the bathroom is clean, and the AC works well. But the minus at that time there were cigarette ash marks on the table, next time pay more attention to cleanliness!

Message to clients, no complaints.

I often stay at this hotel, but my last experience was quite bad, the mattress was very hard, there were lots of small animals and mosquitoes so I couldn't sleep at all.

The blanket is very thin, the AC is leaking, there is no mat, there is no drinking water

+ hotel close to Gubeng station if you take Grab around 10-20 thousand. + bathroom already provided soap and toothpaste, and towels. + friendly staff easy check in and check out process. - stuffy room a bit smelly and not clean lots of dirt under the table. - bathroom in the shower area is clogged. Anyway for cleanliness please improve.

The hotel staff is very friendly and helpful in the check-in/out process.

Cleanliness needs to be improved, work desk is narrow

Please spray it first. There are lots of mosquitoes.

OK, the service is quite good. Next time I go to Surabaya, I will stay there again.

Friendly staff, decent room for the price. Suitable for transit.

location near food and shopping center

It's nice to stay here. Access everywhere is close

Affordable access, close to mall & station, fast check in checkout process

Please pay attention again to the gaps in the door of room 203 which has started to open so that people from outside can peek in, and please provide facial tissue in each room. Thank you