Overall Ratings & Reviews The Gaia Hotel Bandung

Dear V***a, Thank you for sharing your feedback. We deeply regret to hear that your recent stay did not meet expectations, particularly regarding noise disturbance and the presence of smoke in areas frequented by families. Please accept our sincerest apologies for the inconvenience and discomfort you experienced. At The Gaia Hotel Bandung, we are committed to providing a restful and family-friendly environment for all our guests. Your comments have been brought to the attention of our leadership team, and we are currently reviewing our soundproofing standards and public area zoning to ensure we offer a more comfortable and protected environment, especially for our younger guests. We genuinely appreciate your input as it helps us improve. While we regret that we may not have the opportunity to welcome you back, we hope your next travel experience, wherever it may be, brings you the comfort and relaxation you deserve. Warm Regards, The Gaia Hotel Bandung Where The Rest Marks a New Beginning

Dear Y***a, Thank you for your valuable feedback and for rating your stay at The Gaia Hotel Bandung. We are glad to hear that you enjoyed our facilities and activities, perfect for relaxation. We also appreciate your comments about the breakfast offerings and will review them to ensure we continue to meet the high standards of a five-star experience. Regarding the city view rooms, we apologize for the noise disturbance, and we will take this into consideration for future room assignments. Additionally, we will look into the quality of the toothbrushes provided to ensure a more comfortable experience for all guests. We hope to welcome you back for another relaxing stay. Warm Regards, The Gaia Hotel Bandung Where The Rest Marks a New Beginning

Dear C***y, Thank you for your positive review and the excellent rating of 9.7. We are so glad to hear that your overall stay was enjoyable. We also appreciate your feedback regarding soundproofing, and we will certainly look into ways to improve this aspect to enhance the comfort of our future guests. We look forward to welcoming you back for another memorable stay at The Gaia Hotel Bandung. Warm Regards, The Gaia Hotel Bandung Where The Rest Marks a New Beginning

Dear Ahmad M., Thank you for the positive review you shared through Traveloka. We are very pleased to know that your stay at The Gaia Hotel Bandung met the expectations of a five-star hotel, from the cleanliness of the room to the friendliness of our Residents. Your appreciation is a motivation for us to continue to maintain the standard of service and quality of the facilities we offer. We look forward to welcoming you back in the near future. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning

Dear A***g, Thank you for sharing your positive experience on Traveloka. We are thrilled to hear that you were pleased with the friendliness and helpfulness of our Residents. It’s also wonderful to know that you enjoyed the complimentary offerings and had a great time at our amazing pool. We look forward to welcoming you back for another memorable stay in the future. Warm Regards, The Gaia Hotel Bandung Where The Rest Marks a New Beginning

Dear D*i, Thank you for taking the time to share your experience through Traveloka. We are very happy to hear that the friendly service and greeting smiles from our Residents made your stay more enjoyable. We believe that a positive attitude and attention to every detail can make your stay more memorable. Thank you for giving your appreciation to our team, who will continue to strive to provide the best service at every opportunity. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning

Dear Roy T., Thank you for taking the time to share your positive review on Traveloka. We are very pleased to know that you enjoyed the comfort of your room as well as the various facilities and activities that we provide at The Gaia Hotel Bandung. We believe that a great stay experience is not just about a comfortable room, but also about the opportunity to enjoy meaningful moments through our carefully curated activities. We look forward to your next visit for an equally memorable experience. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning

Dear I***a, Thank you for your wonderful feedback and for giving us a 9.1 rating. We are delighted to hear that you enjoyed your stay at The Gaia Hotel Bandung, especially the beautiful view and the cleanliness of our garden. It’s our pleasure to provide a relaxing and scenic environment for all our guests. We hope to have the pleasure of welcoming you back for another enjoyable experience in the near future. Warm Regards, The Gaia Hotel Bandung Where The Rest Marks a New Beginning

Dear Arpina S., Thank you for choosing The Gaia Hotel Bandung as your staycation destination and taking the time to share such a warm experience through Traveloka. We are very happy to know that you enjoyed the complete comfort in every corner of the hotel, as well as the friendliness of our Residents. We are also happy to hear that the garden area and fish pond provided joy for the children, and that Fajri provided friendly and communicative service during your check-in process. It is our pride to be able to provide a room upgrade with a stunning mountain view to add to your happiness during your stay. We look forward to welcoming you back with your family for an equally enjoyable staycation experience in the future. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning

Dear S***i, Thank you for sharing your feedback with us. We sincerely apologize for not meeting your expectations regarding the breakfast offerings, particularly with regard to the variety of meat served. We truly value your input and will review our breakfast menu to ensure a more satisfying experience for all of our guests. At The Gaia Hotel Bandung, we strive to provide an exceptional experience, and your comments will be taken into consideration as we continue to improve our services. We hope you will give us another opportunity to exceed your expectations on your next visit. Warm Regards, The Gaia Hotel Bandung Where The Rest Marks a New Beginning

Dear D*i, Thank you for your positive review. We are very happy to hear that you enjoyed our services, the various activity spots available, and the comfort of the rooms we provide at The Gaia Hotel Bandung. We are always committed to providing a pleasant and family-friendly experience for every guest who stays. We look forward to welcoming you back to enjoy more wonderful moments with your family. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning

Dear D*a, Thank you for the warm review you shared through Traveloka. It is a pleasure for us to know that your first visit to The Gaia Hotel Bandung left such a deep impression—from the service of our Residents, the cleanliness, to the satisfying food served. We greatly appreciate your trust and are happy to hear that you are planning to return with your beloved family. We will be happy to welcome you back to create more beautiful memories together. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning

Dear J*y, Thank you for your positive review via Traveloka. We are very happy to know that your experience at The Gaia Hotel Bandung was good. We also appreciate your suggestion regarding the serepan menu, and will continue to consider ways to improve our culinary experience to be more perfect. Thank you for your support, and we look forward to welcoming you back soon. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning

Dear Suci PS, Thank you for your review. We are very happy to provide you with the convenience of early check-in during your stay at The Gaia Hotel Bandung. We apologize for the inconvenience you experienced with the AC temperature in the room, and we will immediately check and improve it to make your experience more comfortable in the future. We look forward to welcoming you back with a better experience on your next visit. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning

Dear Carine A., Thank you for your wonderful review on Traveloka. We are very happy to hear that our fast and friendly service, as well as the facilities we provide, made your stay a very satisfying experience. We will continue to strive to provide the best service and high-quality facilities to ensure that every visit you make is an unforgettable experience. Thank you for choosing The Gaia Hotel Bandung, and we look forward to welcoming you back. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning

Dear R***a, Thank you for sharing your wonderful feedback. We’re delighted to know that you enjoyed the family-friendly atmosphere, good ambience, and tasty food during your stay at The Gaia Hotel Bandung. We look forward to welcoming you and your family back for another enjoyable stay in the future. Warm Regards, The Gaia Hotel Bandung Where The Rest Marks a New Beginning

Dear Lidya M., Thank you for taking the time to share your review through Traveloka. We appreciate your feedback regarding the taste of the food which you think is still not in accordance with the expectations for a star-rated hotel standard. We will forward this feedback to our culinary team as evaluation material so that we can continue to improve the quality of taste and dining experience for our guests. We are committed to providing the best service and facilities in every aspect of your stay. We look forward to welcoming you back and providing a more satisfying culinary experience on your next visit. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning

Dear C***a, Thank you for your kind review on Traveloka. We’re glad to hear that you enjoyed the service, friendly atmosphere, and our convenient location during your stay at The Gaia Hotel Bandung. We hope to welcome you back soon for another delightful experience. Warm Regards, The Gaia Hotel Bandung Where The Rest Marks a New Beginning

Dear S*a, Thank you for your valuable feedback. We appreciate your suggestion regarding the addition of animals in the garden area and play equipment in the Kids Club. However, we want to keep children active and focus more on activities that support their creativity. Therefore, in the Kids Club we focus more on activities that can hone children's skills and imagination. We also appreciate your feedback regarding the quality of breakfast, especially on pancakes and waffles. We will conduct a review so that we can provide a more satisfying culinary experience on your next visit. We hope to welcome you and your family back with a better experience. Warm Regards, The Gaia Hotel Bandung. Where The Rest Marks a New Beginning