9.1
Exceptional

From 3,092 reviews

Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.0

Location

9.2

Service and Facilites

9.2

People often mention about Hotel Santika Premiere Padang
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Staff Friendliness (75)
Bedroom (71)
Ambiance (69)
Hotel Area (68)
Bathroom (66)
Distance to City Center (64)
Taste (64)
Room Space (60)
Surroundings (57)
Accessibility (57)
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Traveler Reviews Hotel Santika Premiere Padang

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Customer reviews
S***e
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10.0

/10

Reviewed 4 day(s) ago

Very impressive, the best hotel in West Sumatra.
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Accommodation's Reply
25 Apr 2025
. Dear Guest, Warm Greetings from Hotel Santika Premiere Padang. Thank you very much for taking your valuable time to write and share your recent experience and we are glad to hear that you enjoyed your stay with us, as well as the service provided by our staff. We look forward to welcoming you back to Hotel Santika Premiere Padang in the near future. Sincerely. General Manager.
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V***a
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Staycation
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10.0

/10

Reviewed 4 day(s) ago

Bringing kids for a staycation here is fun 🥰 the staff is friendly The gelato is delicious 🥰
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Accommodation's Reply
25 Apr 2025
. Dear Guest, Warm Greetings from Hotel Santika Premiere Padang. Thank you very much for taking your valuable time to write and share your recent experience and we are glad to hear that you enjoyed your stay with us, as well as the service provided by our staff. We look forward to welcoming you back to Hotel Santika Premiere Padang in the near future. Sincerely. General Manager.
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Nina A.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 day(s) ago

The hotel is very nice.. The staff is friendly, the food is delicious and there are many menu choices.. The swimming pool and atmosphere are very nice.. The service is fast.. The environment is clean and tidy.. close to the city center and there are many culinary places around the hotel.. I will stay there next time I go to Padang.. I don't want anything else..🥰
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Accommodation's Reply
25 Apr 2025
. Dear Mrs. Nina, Warm Greetings from Hotel Santika Premiere Padang. Thank you very much for taking your valuable time to write and share your recent experience and we are glad to hear that you enjoyed your stay with us, as well as the service provided by our staff. We look forward to welcoming you back to Hotel Santika Premiere Padang in the near future. Sincerely. General Manager.
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ryan y.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

Overall satisfied, the service is also the best.
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Accommodation's Reply
21 Apr 2025
Dear Mr. Ryan Y., Warmest Greetings from Hotel Santika Premiere Padang. Thank you very much for taking your valuable time to write and share your recent experience and we are very glad that you enjoyed our services and facilities. We look forward to welcoming you back to Hotel Santika Premiere Padang in the near future. Sincerely. General Manager.
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Ray w. D. r.
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Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

It was really fun staying at Santika Premiere Padang, the swimming pool is really nice, the service from the reception was also fast and friendly, thanks to Ms. Vega and Ms. Resti.
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Accommodation's Reply
22 Apr 2025
Dear Mr. Ray W. D. R, Warm Greetings from Hotel Santika Premiere Padang, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, General Manager.
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D***a
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Leisure
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10.0

/10

Reviewed 2 week(s) ago

really like staying here. The room is modern, the bed is very soft and big. The breakfast food is delicious. Close to fast food restaurants
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Accommodation's Reply
15 Apr 2025
Dear Guest, Warmest Greetings from Hotel Santika Premiere Padang. Thank you very much for taking your valuable time to write and share your recent experience with us, we are very glad that you enjoyed our services and facilities. We highly appreciate your feedback and look forward to welcoming you back to our Hotel in the future. Sincerely, General Manager.
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d***r
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Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

The rooms are comfortable and clean, the staff is also friendly.
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Accommodation's Reply
10 Apr 2025
Dear Guest, Warm Greetings from Hotel Santika Premiere Padang. Thank you for visiting Hotel Santika Premiere Padang, and for taking the time to share your experience here. We are glad to hear that you had a pleasant stay with us, and thank you for appreciating our services. We look forward to your next visit to Hotel Santika Premiere Padang. Sincerely, General Manager.
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M***d
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Leisure
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9.4

/10

Reviewed 3 week(s) ago

Overall OK, only the indoor sink feels a bit uncomfortable because it might affect the humidity of the room.
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1 people find it helpful

Accommodation's Reply
11 Apr 2025
Dear Guest, Warm Greetings from Hotel Santika Premiere Padang. Thank you for visiting Hotel Santika Premiere Padang, and for taking the time to share your experience here. We are glad to hear that you had a pleasant stay at our hotel. Your feedback regarding the sink menu will be forwarded to the relevant department. We look forward to your next visit to Hotel Santika Premiere Padang. Sincerely, General Manager.
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armi
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Leisure
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8.8

/10

Reviewed 3 week(s) ago

The hotel building is modern & looks magnificent, the rooms are comfortable and clean, the staff service is also fast & friendly. The food is also delicious. But for the size of the swimming pool I think it is too small compared to other 4-star hotels such as Z * and turun * in Padang city.
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Accommodation's Reply
09 Apr 2025
Dear Ms. Armi, Warm Greetings from Hotel Santika Premiere Padang. Thank you for visiting Hotel Santika Premiere Padang, and for taking the time to share your experience here. We are glad to hear that you had a pleasant stay with us, and thank you for appreciating our services. We look forward to your next visit to Hotel Santika Premiere Padang. Sincerely, General Manager.
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D***l
icon-Transit
Transit
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Very comfortable, the price is also appropriate, friendly for families, especially those who bring children. The food is varied and very tasty. The children's play area is also quite spacious. Overall, it's really good
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1 people find it helpful

Accommodation's Reply
11 Apr 2025
Dear Guest, Warm Greetings from Hotel Santika Premiere Padang. Thank you for visiting Hotel Santika Premiere Padang, and for taking the time to share your experience here. We are glad to hear that you had a pleasant stay with us, and thank you for appreciating our services. We look forward to your next visit to Hotel Santika Premiere Padang. Sincerely, General Manager.
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y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

It was a good hotel to spend with your family, especially during Eid. Gonna back soon, I wish.

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Accommodation's Reply
09 Apr 2025
Dear y***1, Warmest Greetings from Hotel Santika Premiere Padang. Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and look forward to welcoming you back to our hotel in the future. Best Regards, General Manager
Edi C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.5

/10

Reviewed 3 week(s) ago

There was a queue for breakfast, but the queue was not orderly, the officers were not firm, so the queue was long and chaotic, all the food was finished even though it was not yet 9 am, it seemed like the restaurant lacked staff.
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Accommodation's Reply
10 Apr 2025
Dear Mr. Edi, Warm Greetings from Hotel Santika Premiere Padang. Thank you for visiting Hotel Santika Premiere Padang, and for taking the time to share your experience here. We apologize for your inconvenience regarding the breakfast during your stay at our Hotel. We have conveyed this to the relevant department and we will ensure that this will not happen again on your next visit. We look forward to welcoming you back to Hotel Santika Premiere Padang in the near future and providing our best service. Sincerely, General Manager.
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T***H
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Transit
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

Hotel with good facilities. The only drawback is the security downstairs/parking. I ordered food online, then left it in the basement. When picking it up, the security didn't smile at all and seemed indifferent because he was busy playing with his cellphone. Maybe the security could be briefed again. It's a shame that the hotel is already okay with the existing facilities. The receptionist and personnel inside are good, so the assessment is flawed because of 1 security person. Thank you.
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1 people find it helpful

Accommodation's Reply
04 Apr 2025
Dear Guest, Warm Greetings from Hotel Santika Premiere Padang. Thank you for visiting Hotel Santika Premiere Padang, and for taking the time to share your experience here. We greatly appreciate your feedback, and we apologize for any inconvenience you experienced during your stay at our hotel. We will forward your complaint to the relevant department and we will ensure that this will not happen again on your next visit. We look forward to welcoming you back to Hotel Santika Premiere Padang in the near future and providing our best service. Sincerely, General Manager.
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BOB A. S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Best view Padang City. Best room Best food Recommended to staycation
+3

1 people find it helpful

Accommodation's Reply
08 Apr 2025
Dear Mr. Bob AS, Warmest Greetings from Hotel Santika Premiere Padang. Thank you very much for taking your valuable time to write and share your recent experience and we are very glad that you enjoyed our services and facilities. We greatly appreciate your feedback and look forward to welcoming you back to our Hotel in the future. Sincerely, General Manager.
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BOB A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

The staff was very friendly and accommodating!!

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Accommodation's Reply
09 Apr 2025
Dear Mr. Bob A.S., Warmest Greetings from Hotel Santika Premiere Padang. Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and look forward to welcoming you back to our hotel in the future. Best Regards, General Manager
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Adi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

It's a nice hotel in Padang. The hotel is within walking distance to McDonald's, KFC, Starbucks, and Nasi Kapau Bandar Damar. It's only 10 minutes drive to the city center.
+4

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Accommodation's Reply
08 Apr 2025
Dear Mr. Adi A., Warmest Greetings from Hotel Santika Premiere Padang. Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and look forward to welcoming you back to our hotel in the future. Best Regards, General Manager
rindu
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Excellent service as always. Thank you Santika.

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Accommodation's Reply
31 Mar 2025
Dear Mrs. Rindu Z., Warmest Greetings from Hotel Santika Premiere Padang. Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities. We really appreciate your feedback and look forward to welcoming you back to our hotel in the future. Best Regards, General Manager
Guest
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

Santika is always the choice when traveling to Padang
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3 people find it helpful

Accommodation's Reply
26 Mar 2025
Dear Guest, Warm Greetings from Hotel Santika Premiere Padang, Thank you for your kind review of our hotel. We are glad that you have enjoyed your stay and we hope to see you again soon. Sincerely, General Manager.
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S***o
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 5 week(s) ago

Nice and clean hotel located in the heart of the city. Easy access and support my mobility during my stay in Padang.

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Accommodation's Reply
26 Mar 2025
Dear Valued Guest, Warm Greetings from Hotel Santika Premiere Padang. Thank you very much for taking your valuable time to give us a review. We are very glad that you enjoyed our services and facilities. We greatly appreciate your feedback and look forward to welcoming you back to our Hotel in the future. Sincerely, General Manager.
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Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

Have stayed at Santika Padang several times, always feel at home here. The staff with Uni Elvira and Uda Vino are always ready to help and very friendly. Thank you.
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Accommodation's Reply
26 Mar 2025
Dear Valued Guest, Warm Greetings from Hotel Santika Premiere Padang. Thank you very much for taking your valuable time to give us a review. We are very glad that you enjoyed our services and facilities. We greatly appreciate your feedback and look forward to welcoming you back to our Hotel in the future. Sincerely, General Manager.
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Number of reviews per page
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