Overall Ratings & Reviews Queensa Hotel

There is only 1 towel, and it is small. There is no soap, no toothbrush.

This is our first time to this hotel, initially we were from the hospital in Kudus but because the doctor didn't come that day and we wanted to go back to Solo, it was impossible. So we looked for a place to stay around the ring road. Well btw, we were shocked because the window in front of the bathroom door was slightly open, it was really crazy. Please fix it again, especially since we wanted to check out and there was no one guarding the reception, we waited quite a long time and there was a check-up at the hospital again. For the blanket, also give us a clean one, sis, it smells musty. Maybe it's the effect of the rain so it doesn't dry. With a price of more than 300 we didn't get a toothbrush and toothpaste. It can be fixed again so that it's more crowded for those staying. Thank you

The hotel staff is very friendly and good in service

The room was given plastic from a drink bottle, and the cleanliness behind the TV still had a lot of spider webs. When I wanted to check in, I was stopped by the housekeeping staff, but they immediately asked me to check in and pay, not at the front office.

Comfortable. Standard according to price. Wifi is not very fast

Staffs need some training on how to entertain the guest when arriving. They needs to be proactive.

Comfortable and clean room, friendly service, breakfast and hot tea.

Bagus & sesuai harga. Cocok untuk menginap baik sendiri maupun keluarga.

Fasilitas Kamar tidak dijelaskan sesuai type nya.

Berdasarkan pengalaman pribadi kami: Kami menginap di kamar yang ekonomi, paling murah. Kamar lebih cocok disebut penginapan, lebih seperti kos dengan fasilitas bed, kipas angin, bantal, tv, meja, kursi, kamar mandi dalam. Kamar cukup bersih pas kami datang. Namun hari berikutnya tidak dilakukan pembersihan harian. Bahkan tempat sampah yang kami letakkan di luar kamar pun dibiarkan saja. Sarapan untuk kamar ekonomi hanya roti selai dan teh hangat. Handuk hanya selembar, itupun harus minta dulu (jangan kira langsung diantar pas minta). Tidak ada selimut, stop kontak hanya satu di sebelah ranjang. Sikap pegawai juga menyebalkan, banyak sampah berceceran malah mereka pada nongkrong sambil ngerokok. Meskipun ditawari untuk upgrade kamar, kami menolak karena kami tidak yakin pelayanan dan fasilitas akan berubah.

When I wanted to take a shower in the morning the water wasn't flowing, I was going to check out in the morning because there was an event so I was delayed waiting for the water to flow.

The room is hot poll. The building is indeed new, clean but not recommended.

This is the first time I found a hotel that didn't have blankets, I asked how come there weren't blankets and the answer was for different types of rooms. Even though in a hotel whose price is below that, you can still get blankets.

Pertama kesana resepsionis aku kasih tau udah pesen lewat aplikasi malah ga paham, sampe kamar eh ga ada sabun atau sampo tapi wajar paginya mau ngopi tanya sama resepsionisnya malah kabur sambil jawab nanti, pelayanan kurang memuaskan, tapi setidaknya kamar cukup nyaman bisa tidur nyenyak.

Room 201 Files. AC temperature is already 16 fan speed full, cleanliness is improved. If there is a silk helmet, please check again, take a portion of cat rice for breakfast to the room.

AC tidak dingin, pelayanan kurang ramah, jelek, pihak hotel ditegur masalah AC kok disuruh nunggu besok, tidak ada tanggung jawab ganti kamar. Jawabnya semua kamar sama gak dingin. Berarti jelek dong semua AC nya. Breakfast nya sama sekali gak enak, nasinya kaku buat nasi goreng. Parah makanan di sana. Suara di luar masuk di kamar. Istirahat kurang enak.

The service is not friendly, the rooms are a bit dirty and the parking is narrow.

The hotel is still new, pretty clean, the staff is friendly. Not bad at a fairly cheap price.

Tempatnya enak, bersih, wangi. Hanya saja untuk alat mandi hanya disediakan 1 saja. Pelayannya ramah, next time bakal ke sini lagi. Buat kalian yang mau menginap di sini, menurutku rekomend sih.

You can't check in early until you reserve another hotel, you want to cancel it and forget it and it can't be up to 24 hours complicated.