9.3
Exceptional

From 2,665 reviews

Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.3

Location

9.4

Service and Facilites

9.4

People often mention about Azana Asia Cilacap
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Bedroom (97)
Staff Friendliness (96)
Ambiance (93)
Hotel Area (85)
Distance to City Center (84)
Bathroom (81)
Accessibility (78)
Room Space (78)
Family Friendly (71)
Check-in/out Time (63)
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Traveler Reviews Azana Asia Cilacap

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Customer reviews
D***y
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 day(s) ago

clean, comfortable, friendly staff, basically really nice.
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Accommodation's Reply
24 Apr 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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Ratih D.
icon-Leisure
Leisure
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8.2

/10

Reviewed 5 day(s) ago

Have stayed here twice, if you go to Cilacap choose to stay here because it is quite strategic and comfortable. The room is cool and clean.
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Accommodation's Reply
24 Apr 2025
Dear Mrs. Ratih D, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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dewi k.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 day(s) ago

comfortable hotel in the middle of the city and very clean
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Accommodation's Reply
24 Apr 2025
Dear Mrs. Dewi, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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Mira S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

Recommended hotels in Cilacap city.
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Accommodation's Reply
19 Apr 2025
Dear Mrs. Mira S, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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Faisal A. N.
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10.0

/10

Reviewed 1 week(s) ago

The most worthwhile hotel in Cilacap, especially the rooms and the taste of the food is top-notch.
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Accommodation's Reply
19 Apr 2025
Dear Mr. Faisal A. N, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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A***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

The room was clean, no spills along the hallway.
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Accommodation's Reply
17 Apr 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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Desti E.
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Leisure
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9.4

/10

Reviewed 2 week(s) ago

Staying in the Executive Room at Azana Hotel felt comfortable, snacks and drinks were provided in the room, for water we could get refills in the hallway in front of the room. The view from the room was also okay, at night we could see fireworks from the room. Beautiful. The staff were very friendly, making us even happier. Oh, just yesterday several times at night there was a loud thumping sound near the door of the room (I don't know what the sound was) next to our room there was a room that was *staff only* it seemed like it was from there. It didn't make me uncomfortable, it just made me surprised. Maybe that can be considered again, what's going on. Apart from that, I was satisfied staying here. My family was also happy and I think we will stay there again if we go to Cilacap.
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Accommodation's Reply
17 Apr 2025
Dear Mrs. Desti E, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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Ageng A.
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Leisure
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9.4

/10

Reviewed 2 week(s) ago

Nice place, good price, spacious, friendly staff, but maybe the parking space must be added to make more space for more cars.

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Accommodation's Reply
14 Apr 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

7.5

/10

Reviewed 2 week(s) ago

The AC leaked and we were forced to move rooms, so we had to pack again and move 🥹 The mattress was uncomfortable even though it was a King Koil brand.
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Accommodation's Reply
14 Apr 2025
Dear Sir/Madam, Thank you for taking the time to give us a review, what you experienced is not our standard of service, we will investigate and improve our service related to this problem so that it will not happen again in the future, it is an honor for us to be able to serve you and your family at Azana Asia Hotel Cilacap, hopefully the inconvenience that you have experienced will not prevent you from returning to receive our best service on your next visit. Regards, Management Azana Asia Hotel Cilacap
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Sugeng W.
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Leisure
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9.4

/10

Reviewed 2 week(s) ago

hotel staff is very friendly, rooms are clean.
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Accommodation's Reply
17 Apr 2025
Dear Mr. Sugeng W, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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d***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

The hotel staff is friendly and helpful when there is an electrical problem in the room.
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Accommodation's Reply
17 Apr 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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FAISSAL R. J. U.
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

I stayed at Azana Hotel for one night for business, and overall, I was very satisfied with my experience there. Service: The hotel staff was very friendly and professional. The check-in and check-out process was fast and efficient. They were also quick to help me when I needed information about nearby eateries. Facilities: The room is quite spacious and equipped with complete facilities such as AC, TV, electric kettle, and toiletries. The swimming pool is clean and comfortable to use. The meeting room is also quite representative with modern equipment. Cleanliness: The room was cleaned well every day. The hallways and public areas of the hotel are also kept clean. Location: The location is strategic, close to the city center and eateries. Transportation access is also easy. Food: Breakfast is quite varied, although the taste of the food could be improved a little. However, it is sufficient for guest needs. Conclusion: Azana Hotel is a very good choice for business trips or short vacations. I will consider staying here again in the future.
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Accommodation's Reply
14 Apr 2025
Dear Mr. Faissal R.J.U, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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E***s
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

Good service, comfortable facilities.
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Accommodation's Reply
14 Apr 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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santi e.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 3 week(s) ago

Alhamdulillah, a very pleasant experience starting from the strategic location, comfortable room, very warm service and the drinks we chose were also very delicious.
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Accommodation's Reply
14 Apr 2025
Dear Mrs. Santi E, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

I can't count how many times I've stayed in this hotel. Every time I visit the city, I stay here. I will rebook again to this hotel in the future.

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Accommodation's Reply
08 Apr 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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R***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Everything is very excellent. Just need to clean ants on my room I've stayed. If I put meals on the table, those ants make a party on it.

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Accommodation's Reply
08 Apr 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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Ajas c.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Third time stay at Azana Hotel. It was a great time, friendly staff, the foods are delicious, it has a pool and gym, and the location is not so far from the city center.

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Accommodation's Reply
08 Apr 2025
Dear Mr. Ajas C, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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B***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.8

/10

Reviewed 3 week(s) ago

Overall a satisfying 4-day staycation experience there, clean rooms, varied food menu choices. A little attention was paid to the parking and service issues during breakfast. Hopefully Azana will develop into one of the best in Cilacap.
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Accommodation's Reply
08 Apr 2025
Dear Sir/Madam, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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Muhamad S. F.
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10.0

/10

Reviewed 3 week(s) ago

Good service, great cleanliness.
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Accommodation's Reply
08 Apr 2025
Dear Mr. Muhamad S. F, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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Jameela C.
icon-Transit
Transit
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9.1

/10

Reviewed 4 week(s) ago

The room is clean, tidy, drinks can be refilled at any time, impressive. Next time can stay again.
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Accommodation's Reply
02 Apr 2025
Dear Ms. Jameela C, A warm greeting from Azana Asia Hotel Cilacap. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Azana Asia Hotel Cilacap. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Azana Asia Hotel Cilacap in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Azana Asia Hotel Cilacap Management
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