nice big and spacious hotel, friendly and very helpful staff, only for reschedule and refund from traveloka is not satisfactory, I made a wrong check in date, tried to change the date but it was very difficult and finally failed, I was already at the hotel, finally I had to check in again, and have repeated many times for refund or at least reschedule is difficult and failed until now. please for traveloka to help to make refund easier, at least reschedule. thank you
best regrad