9,0
Exceptional

From 64 reviews

Provided by travelers on
Cleanliness

9,4

Room Comfort

9,3

Meal

8,7

Location

9,2

Service and Facilites

9,0

People often mention about Santa Grand Classic Kuala Lumpur, Chinatown
All
ระยะทางถึงใจกลางเมือง (3)
สภาพแวดล้อม (3)
เวลาเช็คอิน/เช็คเอาท์ (3)
พื้นที่ในโรงแรม (3)
การเข้าถึงบริการ (2)
ความเป็นกันเองกับครอบครัว (2)
ความเป็นมิตรของพนักงาน (2)
WiFi (2)
บรรยากาศ (2)
พื้นที่ในห้องพัก (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Santa Grand Classic Kuala Lumpur, Chinatown

Number of reviews per page
20
40

Customer reviews

sharon h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,5

/10

Reviewed 6 week(s) ago

Okay, this is the place. It's just that the room I got is small but that's okay. Because it's close to everywhere. Near the art market and Petaling 🙂
Translated by Google Icon
See original

Find this review helpful?

Ziva J.
icon-origin-TRAVELOKA

9,4

/10

Reviewed 8 week(s) ago

The room was really clean, tidy and cute! Just like on the photos! It was much smaller than it seems on the picture and it only had a small window, so might feel a bit claustrophobic if spending lots of time inside. The staff is very friendly and helpful and I would have stayed here again.

1 people find it helpful

R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,1

/10

Reviewed 10 week(s) ago

Check in and check out process is fast.
Translated by Google Icon
See original

3 people find it helpful

K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,5

/10

Reviewed 14 week(s) ago

Good location. Near to public transportation and food.

1 people find it helpful

Saad K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 20 week(s) ago

Everything was neat, clean and tidy, Facilities meet the expectations. fast response from staff. Sad cant extend 1 more night as it full on the next day. Will book again in the future.

Find this review helpful?

H***i
icon-origin-TRAVELOKA

6,5

/10

Reviewed 36 week(s) ago

The washroom is quite clean. Many homeless people in front of the hotel.
Translated by Google Icon
See original

2 people find it helpful

N***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,8

/10

Reviewed 37 week(s) ago

The staff is not very happy, the check-in process for guests is confusing, the guests are ok, the location is close to many places to go and next to the central market however.. there are a lot of homeless people in this area, sleeping around. 2 sides of the road and walkway. If you are female or traveling alone, it's best not to stay in Chinatown because it will be very dangerous at night ><
Read More
Translated by Google Icon
See original

1 people find it helpful

Rizky N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,4

/10

Reviewed 42 week(s) ago

It was a great experience, both check in and check out was fast. Very near shopping and food area Central Market and Chinatown. Access was super easy near train station. Also near 7eleven. The one thing sad is there are a few of homeless people near the area. But other than that I'm satisfied, for sure recommend.

1 people find it helpful

mediastuti
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 46 week(s) ago

Classic hotel, small but nice, clean rooms although small.
Translated by Google Icon
See original

Find this review helpful?

A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,4

/10

Reviewed 47 week(s) ago

Was very good experience staying in this hotel. Strategic location, next door of pasar seni 🫶. Clean and big room. I booked for family room 👍.

2 people find it helpful

M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,4

/10

Reviewed 47 week(s) ago

Clean and spacious room with large windows makes it more comfortable. Clean bathroom, complete with hot water, hairdryer and soap. The location is right next to the central market. Minus: the refrigerator is not working properly/not cold. For being close to the hotel, there are indeed many homeless people but they do not bother me and I prefer to walk through the central market so that it is more comfortable. The location is a bit far from the MRT (in my opinion the close version is under 200 m), so I rely more on buses and Grab
Read More
Translated by Google Icon
See original

1 people find it helpful

N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,4

/10

Reviewed 54 week(s) ago

Nice stay, good location. The room is great and all facilities in the room are in great shape.

1 people find it helpful

Mou s.
icon-origin-TRAVELOKA

9,1

/10

Reviewed 57 week(s) ago

Really like the design of the hotel and rooms, the location is also strategic near the Central Market. Unfortunately, I didn't feel helped when I confirmed that I would check in today and wanted to leave my luggage, she said she couldn't and didn't have storage space. When I returned to the hotel at 1 pm because it was a hassle walking around with a suitcase (check-in time at 3 pm,. Other staff can help and there is storage space. What a joke. The doorman and Rubini was very helpful, the other woman at Receptionist was not.
Read More

Find this review helpful?

Diandra P.
icon-origin-TRAVELOKA

9,4

/10

Reviewed 58 week(s) ago

Cool hotel. Complete amenities, available hair dryer, mini refrigerator, & safe. The room size is relatively spacious. The location of the hotel is strategic near Art Market & Petaling Street, but many homeless around the hotel.

Find this review helpful?

Tô Thanh H.
icon-origin-TRAVELOKA

9,4

/10

Reviewed 66 week(s) ago

The room is clean and bright. Hotel is next to Central market, then we can easily have a good meal and buy gift. They have friendly staff. There is just one minus point that next to the hotel there are many homeless people. Women who go at night should go in groups to ensure safety.

3 people find it helpful

Susy A.
icon-origin-TRAVELOKA

8,5

/10

Reviewed 68 week(s) ago

Very clean, staff very helpful. Will come back again for next trip.

Find this review helpful?

Ika A. A. K.
icon-origin-TRAVELOKA

9,7

/10

Reviewed 71 week(s) ago

No words can describe how glad I am to stay here for 4 days! It was just amazing! The room is so tidy, smells so good! Near to everywhere. However many homeless around but I wouldn't be problem at all. I will definitely back here again!

1 people find it helpful

Profile Picture
Mai K.
icon-origin-TRAVELOKA

8,5

/10

Reviewed 73 week(s) ago

I read reviews from many customers from Vietnam so I chose here. The hotel location is very convenient, near the central market, near the MRT station 400m, walking around to discover many interesting things. One minus point is that there are many homeless people in front of the hotel. Even though they didn't do anything to me, looking at them is so pitiful and emotionally draining :"(
Read More
Translated by Google Icon
See original

2 people find it helpful

Nguyen T. V. M.
icon-origin-TRAVELOKA

9,4

/10

Reviewed 75 week(s) ago

The location is extremely convenient, the room is clean and the service is good. The only thing I don't like is that the room doesn't have a mirror so it's not convenient to apply makeup, and the mirror in the toilet is too high.
Translated by Google Icon
See original

Find this review helpful?

Profile Picture
TRAN C. L.
icon-origin-TRAVELOKA

9,7

/10

Reviewed 77 week(s) ago

- The hotel is clean and airy. Service is very good. Full amenities required. Very comfortable stay. Housekeeping staff are very attentive and friendly. Security is very enthusiastic. - Around the outside of the hotel, there seem to be some homeless people, so they don't look very friendly. Feeling of insecurity.
Translated by Google Icon
See original

2 people find it helpful

Number of reviews per page
20
40