Cordex Hotel Medan

Explore Cordex Hotel Medan
8,7
Very Good
From 641 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,6

Meal

8,4

Location

8,9

Service and Facilites

8,7

People often mention about Cordex Hotel Medan
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Distance to City Center (56)
Staff Friendliness (49)
Bedroom (42)
Accessibility (40)
Surroundings (37)
Ambiance (37)
Bathroom (37)
Check-in/out Time (28)
Family Friendly (24)
Wifi (24)
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Traveler Reviews Cordex Hotel Medan

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40
Customer reviews
A***i
icon-origin-TRAVELOKA
8,2
/10
Reviewed 1 day(s) ago
Nice and comfortable hotel, but there's no kettle for boiling water
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Verified Traveler
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Staycation
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8,5
/10
Reviewed 3 day(s) ago
all access is within reach of the Cordex Hotel
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A***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 day(s) ago
friendly and most importantly clean
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A***i
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Business
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8,5
/10
Reviewed 3 week(s) ago
I found a hotel close to the city center, close to everything, and there's an Indomart right next door, so it's easy to get snacks, hehe. The hotel is very strategic... thank you.
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Accommodation's Reply
15 Jan 2026
Dear Valued Guest, It is with great pleasure that we at Cordex Medan Hotel express our deepest gratitude for your positive experience and valuable feedback regarding our hotel. We are delighted to hear that our services and facilities met your expectations. Our entire team is committed to attending to all your needs during your stay at Cordex Medan. Thank you again for your positive review, and we hope to see you again soon. Sincerely, Operations Manager
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a***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Great strategic location close to Delipark Mall
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
Clean, complete room facilities - fast Wi-Fi. Strategic location, 24-hour food service in front of the hotel, a large mall just across the street. The hotel staff is polite and friendly. Suggestion: The minimum laundry fee of 60,000 Rupiah per 3 kg is very expensive. How about lowering the minimum fee to 20,000 Rupiah per 1 kg? Staying at the hotel daily means laundry is impossible, but it takes 2-3 days to get 1 kg.
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1 people find it helpful
Accommodation's Reply
26 Dec 2025
Dear Valued Guest, Cordex Hotel Medan extends a warm welcome. We sincerely thank you for your positive experience and valuable feedback on our hotel. We are delighted to know that the services and facilities we provided met your expectations. All our staff members felt honored to serve you during your stay at Cordex Hotel Medan. Thank you again for your positive feedback, and we hope to see you again soon. Sincerely, The Management Team. Note: For laundry services, we offer a price of 60,000 VND/3 kg as the hotel does not have laundry facilities. However, to support our guests, we collaborate with external service providers at the above price.
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R***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The best budget hotel in Medan. Close to the mall too!
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Accommodation's Reply
26 Dec 2025
Dear Valued Guest, It is with great pleasure that we at Cordex Medan Hotel express our deepest gratitude for your positive experience and valuable feedback regarding our hotel. We are delighted to hear that our services and facilities met your expectations. Our entire team is committed to attending to all your needs during your stay at Cordex Medan. Thank you again for your positive review, and we hope to see you again soon. Sincerely, Operations Manager
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T***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
The location is very strategic, just a short walk to the mall and Delipark. The hotel meets the standards for the price offered. The water smells, probably because it uses water from the surrounding ground and is not properly treated to make it suitable for use. Water treatment needs to be improved so that the water used by guests is odorless and suitable for use.
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1 people find it helpful
Accommodation's Reply
09 Dec 2025
Dear Valued Guest, Warmest regards, Cordex Hotel Medan Thank you for taking the time to share your negative experience at Cordex Hotel Medan. We are sorry that your experience did not meet your expectations. We sincerely apologize and will address your complaint as soon as possible. At Cordex Hotel, we are committed to providing the best possible service experience to all of our guests. Your feedback is extremely important to us. We will work hard to address any shortcomings to prevent this from happening again in the future. Thank you once again for your positive review and we look forward to serving you again soon with an even better experience. Best regards, Operations Manager
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Ansyar J.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 9 week(s) ago
Very strategic, I have stayed here for 1 week. The location is in the city center. Access to Podomoro Mall, and there are lots of culinary delights around the hotel. Awesome
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Accommodation's Reply
09 Dec 2025
Dear Mr. Ansyar J., Warmest regards, Cordex Hotel Medan Thank you very much for your memorable experience and valuable comments at our hotel. We are delighted to know that our services and facilities met your expectations. Our entire team is more than happy to cater to your every need during your stay at Cordex Hotel Medan. Thank you once again for your positive review and we hope to see you again soon. Best regards, Operations Manager
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Ansyar J.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 9 week(s) ago
Very strategic location, I've been staying here for several days. Close to the mall, plenty of culinary options nearby, and a 24-hour Indomaret next door.
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Accommodation's Reply
09 Dec 2025
Dear Mr. Ansyar J., Warmest regards, Cordex Hotel Medan Thank you very much for your memorable experience and valuable comments at our hotel. We are delighted to know that our services and facilities met your expectations. Our entire team is more than happy to cater to your every need during your stay at Cordex Hotel Medan. Thank you once again for your positive review and we hope to see you again soon. Best regards, Operations Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 9 week(s) ago
Clean hotel in central location, near from food market, bus station. It's quiet and rooms are fairly tight for size.
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Accommodation's Reply
03 Dec 2025
Dear Guest, Cordex Hotel Medan Warmest regards, Cordex Hotel Medan Thank you very much for your memorable experience and valuable comments regarding our hotel. We are delighted to know that our services and facilities met your expectations. Our entire team is more than happy to cater to your every need during your stay at Cordex Hotel Medan. Thank you once again for your positive review and we hope to see you again soon. Best regards, Operations Manager
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Ansyar J.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 9 week(s) ago
very strategic, city center, mall access, lots of culinary delights, and comfortable and clean rooms.
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1 people find it helpful
Accommodation's Reply
09 Dec 2025
Dear Mr. Ansyar J., Warmest regards, Cordex Hotel Medan Thank you very much for your memorable experience and valuable comments at our hotel. We are delighted to know that our services and facilities met your expectations. Our entire team is more than happy to cater to your every need during your stay at Cordex Hotel Medan. Thank you once again for your positive review and we hope to see you again soon. Best regards, Operations Manager
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Ansyar J.
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Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 9 week(s) ago
The location is very strategic, in front of the mall, just a 50-meter walk, there are many culinary options nearby, and the check-in process is fast. The rooms are clean and comfortable.
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Accommodation's Reply
03 Dec 2025
Dear Mr. Ansyar J., Warmest regards, Cordex Hotel Medan Thank you very much for your memorable experience and valuable comments at our hotel. We are delighted to know that our services and facilities met your expectations. Our entire team is more than happy to cater to your every need during your stay at Cordex Hotel Medan. Thank you once again for your positive review and we hope to see you again soon. Best regards, Operations Manager
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A***r
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
Nice hotel to stay for a few nights
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Accommodation's Reply
03 Dec 2025
Dear Guest, Cordex Hotel Medan Warmest regards, Cordex Hotel Medan Thank you very much for your memorable experience and valuable comments regarding our hotel. We are delighted to know that our services and facilities met your expectations. Our entire team is more than happy to cater to your every need during your stay at Cordex Hotel Medan. Thank you once again for your positive review and we hope to see you again soon. Best regards, Operations Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
At the beginning of checking in at the hotel, I was asked for a deposit of Rp. 50,000, then given the room key, after opening the room, I found the previous guest's trash had not been thrown away. "It just so happened that there was still a cleaning staff," I immediately asked to check it myself and to throw away the trash. The room was quite adequate and the air conditioning was cold, the bathroom was quite clean, but I had to pay attention again to the corners which were still dirty. The towels were not clean and still looked dull and dirty. The room was not soundproof, had a slight smell, the advantage was that it was close to the Podomoro Mall. Hopefully the shortcomings can be improved.
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3 people find it helpful
Accommodation's Reply
25 Nov 2025
Dear Valued Guest, Cordex Hotel Medan would like to extend our sincere gratitude for taking the time to share your unsatisfactory experience with us at Cordex Hotel Medan. We apologize for any inconvenience caused and we sincerely apologize and will address your complaint as soon as possible. At Cordex, we are committed to providing the best possible service experience to all of our guests. Your feedback is very important to us and we will work to address any shortcomings to prevent this from happening again in the future. Thank you once again for your positive review and we look forward to serving you again in the future with an even better experience. Best regards, Operations Manager
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A***l
icon-origin-TRAVELOKA
8,8
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly and 👍
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Accommodation's Reply
25 Nov 2025
Dear Cordex Hotel Medan, Warmest regards, Cordex Hotel Medan Thank you very much for your memorable experience and valuable comments regarding our hotel. We are very pleased to know that our services and facilities met your expectations. Our entire team is more than happy to cater to your every need during your stay at Cordex Hotel Medan. Thank you once again for your positive review and we hope to see you again soon. Best regards, Operations Manager
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Ansyar J.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 12 week(s) ago
I have stayed here many times. The location is very strategic, in front of Podomoro Mall, just cross the street and walk 50 meters right in front of the hotel. There are many culinary options and it is easy to find food. Mashid is also close, just cross the street.
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Ansyar, Cordex Hotel Medan, Warmest regards, Thank you for your memorable experience and valuable comments at our hotel. We are delighted to know that our services and facilities met your expectations. Our entire team is delighted to cater to your every need during your stay at Cordex Hotel Medan. Thank you once again for your positive review and we hope to see you again soon. Best regards, Operations Manager
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A***r
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 12 week(s) ago
Strategic location, city center, easy access to the mall, just cross the street on foot.
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Accommodation's Reply
14 Nov 2025
Dear Cordex Hotel Medan, Warmest regards, Cordex Hotel Medan Thank you very much for your memorable experience and valuable comments regarding our hotel. We are very pleased to know that our services and facilities met your expectations. Our entire team is more than happy to cater to your every need during your stay at Cordex Hotel Medan. Thank you once again for your positive review and we hope to see you again soon. Best regards, Operations Manager
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F***N
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
Very good service and friendly
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Guest, Cordex Hotel Medan Warmest regards, Cordex Hotel Medan Thank you very much for your memorable experience and valuable comments regarding our hotel. We are delighted to know that our services and facilities met your expectations. Our entire team is more than happy to cater to your every need during your stay at Cordex Hotel Medan. Thank you once again for your positive review and we hope to see you again soon. Best regards, Operations Manager
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murino a.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
Very good, I'm really satisfied! The staff and employees provide excellent service.
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Accommodation's Reply
03 Nov 2025
Dear Mr. Murino, Cordex Hotel Medan, Warmest regards, Thank you for the wonderful experience and your valuable comments at our hotel. We are very pleased to know that our services and facilities met your expectations. Our entire team is more than happy to cater to your every need during your stay at Cordex Hotel Medan. Thank you once again for your positive review and we hope to see you again soon. Best regards, Operations Manager
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Number of reviews per page
20
40