Overall Ratings & Reviews Opero Hotel Southkey Johor Bahru

Dear Yogendran D. Thank you so much for your wonderful feedback! We are thrilled to hear that you had a great experience with us. It’s fantastic to know that you enjoyed our breakfast spread and found our location so convenient for your business travel needs. We're also happy that the shuttle service added to your comfort. We look forward to welcoming you back on your next visit to Johor! Safe travels and take care.

Dear Yeow H.K Thank you for taking the time to share your feedback. We are disappointed to read that we have fallen short that your stay did not meet your expectations, especially given the special occasion of your wife’s 50th birthday. We strive to provide a memorable and pleasant experience for all our guests and we deeply regret that we fell short during your visit. We understand your frustration with the room not being attended to as requested and we assure you that this is not the standard of service we aim to deliver. We hope your next visit will have a better experience.

Dear V***E, Thank you for sharing your feedback with us. We truly appreciate your feedback, as they help us to continually improve our services. We are disappointed to read that we have fallen short for the issue you encountered with the cleanliness in one of your rooms. Rest assured, we have addressed this matter with our housekeeping team to ensure it is thoroughly checked and corrected for future stays. Regarding the shower facilities, we understand your preference for a hand shower head and we will take this into consideration for future updates to our rooms. On a positive note, we’re glad to hear that you enjoyed the location and the convenience of our shuttle service to Midvalley Shopping Centre. We hope that despite the inconveniences, you had a pleasant overall experience during your stay. Thank you once again for your valuable feedback. We would love to welcome you back for an even better experience next time.

Dear valued guest, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit! Warmest regards Noramizah Ahmad Creative Team