Overall Ratings & Reviews Apartemen The Springlake Summarecon by Cheapinn

Okay, clean, nice and comfortable, the room smells good too

The room photos do not match the pictures. I think this is detrimental to the Customer. I hope Traveloka will check to ensure that the pictures posted match the ones that exist. As a Traveloka Customer, I feel CHEATED by this party.

Be careful ordering by cheapin property. Irresponsible, slow response, don't ever do it.

The smell of cigarettes, the AC is not cold, the staff took a long time to give the key, the new key was given at 5 pm when the check-in was supposed to be at 2 pm, it was deliberately delayed so that we wouldn't have to wait too long, but it turned out to be beyond expectations, we waited almost 3 hours to get a room in this room even though we've often stayed in this apartment, but this is the first time we've gotten a room that's not worth it, it's very disappointing

The place is very dirty, many small cockroaches. really really dirty. worst experience 👎🏻👎🏻👎🏻👎🏻👎🏻 personal rating: 2/10

Strategic, there is a playground, a swimming pool for children too, the downside in my opinion is that there is no warm water, I don't know if all towers are the same, but in the tower where I stayed there was no warm water

A little past the overtime time is 50 thousand/hour, and no phone calls, only after the hour has passed will they call you.

Dirty and some facilities are not good.

Pesanan direspon cepat, namun kamar agak jorok ya. Bantal kuning sarung bantal dekil dibawah kasur sampah sama kaya ga disapu gitu ini pas barang jatuh ke sela2 kasur mau ga mau geser pas di geser kaget sampe geli mana ga ada sapu

Sangat senang habis lebaran bawa keluarga di apartemen springlake. Daripada bawa ke kolam renang lebih baik sewa kawar 1 bisa berenang sepuasnya

Pengalaman yg sangat buruk. Pertama check in kunci akses rusak. Sehingga tidak bisa masuk kamar. Tidak ada recepetionis ditempat. Kamar bau dan bed cover kucel. Service center lelet dan penaganganan masalah lambat. Penanganane lelet.

Ya allah beda bgt am difoto, ga ada hordeng, ga ada handuk, gada hanger gada lemari, aduhh parah.

Unit bagus. Terkesan nyaman & clean. Akan kembali pesan di lokasi ini lagi.

Internet nya ga bisa tv cuma nyala aja, di tanyain ga respon ga ada handuk, ga ada sabun.

AC tidak dingin, kamar bau, sofa patah, wifi mati, sinyal selular susah, sprei sangat kotor dan sangat tidak nyaman, cari akses gedung susah, parkir mahal, check out pagi tidak ada orang, menunggu orgny dateng lama, harusny menginap di spring lake malah di alihkan ke Grand kamar lagoon, pikir ulang bila mau menginap di sini, mohon pihak traveloka bisa bekerja serius dengan mitra, saya dibayar pun tidak mau menginap di sini lagi, apalagi sampai harus membayar lagi untuk di sini.

Tidak ada handuk, low respon info nya handuk masi di laundry dan tidak ada stock.

Everything was okay and there were no problems when checking in and in the room. 10/10 👍🏻.

Check in was fast, the room was clean & tidy. The staff is polite and friendly. Toothbrush, soap, complete drink. Definitely stay here again.

It doesn't match the photo/description, for others it's just me who experienced it, the TV is only 14 inches, there's no chair, only 1 towel, the stove is installed but there's no gas so what's the point (?), there's no clothes hanger, basically a scam.

Dari pemberian kunci sudah kurang baik. Sampe kamar ternyata kamarnya kotor berdebu memang jarang di bersihkan sepertinya, toilet nyapun kotor, air galon tidak ada. Sampe mau check out aja kita wa masalah kunci tidak ada respon. Wkwkwkwk. Niat dua malam di sini akhirnya ganti unit dengan agent lain. Kalau ga niat di sewakan lebih baik di hapus saja iklannya, kasihan orang bayar loh bukan numpang tidur secara gratis.