The first time at Santoso Hotel, I arrived in the middle of MLM, before arriving, they had already called me with the excuse that there was trouble in one room, while the other room was for my children and my mother, they wanted to direct me to another room at another hotel, when I asked for a forced check-in, I didn't know there was another guest, aka double check-in, you can do that... I was the first to buy the ticket and was about to be beaten by the new arrival, I will never stay at Santoso again, the bathroom also smells, the bed is noisy, making it uncomfortable, basically it's really not good for me