8,3
Very Good
From 312 reviews
Provided by travelers on
Cleanliness

8,2

Room Comfort

8,0

Meal

8,1

Location

8,5

Service and Facilites

8,0

People often mention about The Sato Hotel
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Staff Friendliness (34)
Distance to City Center (30)
Bedroom (30)
Accessibility (28)
Bathroom (27)
Ambiance (26)
Surroundings (25)
Room Space (25)
Check-in/out Time (24)
Hotel Area (23)
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Traveler Reviews The Sato Hotel

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40
Customer reviews
R***h
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 day(s) ago
All service was awesome, helpful and kind staff, the facilities in a good condition. Nice hotel to stay!
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W***t
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Strategic location in the city center, easy access, clean, comfortable.
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Accommodation's Reply
15 Jul 2025
We're delighted to hear that you're satisfied with our strategic location, easy access, and the cleanliness and comfort we maintain. We will continue to strive to provide you with the best possible service. We look forward to seeing you again on your next visit.
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Heri s.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
This is awesome.. Friendly service..
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Accommodation's Reply
11 Jul 2025
We're delighted to hear that you're satisfied with our service. Reviews like this encourage our team to continue delivering the best. We look forward to seeing you again on your next visit.
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C***o
icon-Staycation
Staycation
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9,7
/10
Reviewed 7 week(s) ago
all the staff are very friendly, and very helpful
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Accommodation's Reply
08 Jul 2025
We are glad you enjoyed your experience, and we will continue to strive to improve the quality of service so that your next visit will be even more satisfying.
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C***o
icon-origin-TRAVELOKA
9,7
/10
Reviewed 9 week(s) ago
All hotel staff are very friendly and helpful, the breakfast menu is complete and delicious
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Accommodation's Reply
30 Jun 2025
Thank you for your visit, we look forward to your return.
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S***o
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The room is narrow, the parking space is also narrow.
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Accommodation's Reply
18 Jun 2025
Thank you for staying with us and giving us a review. We apologize for the inconvenience regarding the room size and parking area that you felt. Your input means a lot to us to continue to make improvements in the future. Hopefully we can provide a better experience on your next visit.
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W***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Strategic location, close to the town square and comfortable
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Accommodation's Reply
17 Jun 2025
Thank you for your review! We are glad to hear that you had a comfortable stay and enjoyed our strategic location close to Alun-Alun. We hope you had a pleasant stay and that you can return again in the future. See you again at Sato Hotel Kudus!
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p***i
icon-origin-TRAVELOKA
8,7
/10
Reviewed 11 week(s) ago
for a small room size if the cleanliness is better maintained it might be more comfortable, there is still a lot of dust in the corners of the room. and the slightly damp walls have mold, yesterday I was in room 424..
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Accommodation's Reply
11 Jun 2025
Thank you for staying and giving your review. We apologize for the inconvenience, especially regarding the cleanliness of the room and the condition of the walls in room 424. Your input means a lot to us to continue to improve. We have forwarded this to the housekeeping and maintenance team for immediate follow-up. Hopefully we can provide a better experience on your next visit. Thank you for your understanding 🙏
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I***I
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
Clean rooms, strategic location, and very comfortable.
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Accommodation's Reply
09 Jun 2025
Thank you very much for your review. We are glad to know that you are comfortable with our services and facilities. We look forward to welcoming you back.
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N***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Thank you to the staff, the ladies and gentlemen are very friendly and work fast....handsome and beautiful. The room is very comfortable, clean and comfortable. You won't regret staying here. I really like it. Thank you very much.
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Accommodation's Reply
03 Jun 2025
Thank you very much for your review. We are glad to know that you are comfortable with our services and facilities. We look forward to welcoming you back.
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A***e
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
The hotel staff is very friendly, the distance from the city center is very strategic.
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Accommodation's Reply
18 May 2025
Thank you very much for your review. We are glad to know that you are comfortable with our services and facilities. We look forward to welcoming you back.
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Dana P.
icon-Business
Business
icon-origin-TRAVELOKA
8,1
/10
Reviewed 15 week(s) ago
I have been a subscriber for almost 1 year, this is the first time I want to borrow a prayer mat and sarong, the customer service said only prayer mats are provided and no sarongs. Finally, he said that if you ask to pray on the 6th floor, everything is provided there. For me, the service is lacking. Because I sleep in any hotel, borrowing a prayer mat and sarong is always delivered to the room.
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Accommodation's Reply
16 May 2025
Hello Sir/Madam, Thank you for being our loyal customer for almost a year, and also for the reviews and feedback you have provided. We apologize for the inconvenience you have experienced regarding the request for sarongs and prayer mats. Currently, the facilities we provide as standard are prayer mats, and additional prayer equipment such as sarongs are available on the 6th floor for mutual convenience. However, we understand that each guest's expectations and service standards can be different, and we will use your feedback as evaluation material for future service improvements. We greatly appreciate your trust, and hope to continue to provide a better stay experience on your next visit.
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Muhamad T. G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 19 week(s) ago
the room and toilet are clean and fragrant. there are free wifi facilities and a swimming pool on the top floor. the hotel staff are friendly. the location of the hotel is very strategic, close to the alun2 of Kudus city, the Ramayana mall, the grand mosque of Kudus, Taman Bojana (a culinary center typical of Kudus).
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1 people find it helpful
Accommodation's Reply
16 Apr 2025
Thank you very much for your review. We are glad to know that you are comfortable with our services and facilities. We look forward to welcoming you back.
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D***s
icon-origin-TRAVELOKA
5,9
/10
Reviewed 19 week(s) ago
I can't check in because the access road is closed due to a concert... I called the hotel but the hotel didn't have a solution.
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Accommodation's Reply
19 Apr 2025
Good afternoon Sir, we apologize in advance for the inconvenience caused by the access constraints to the hotel. Incidentally, for access to our hotel, it is still possible to open the portal. Thank you in advance.
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t***i
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 20 week(s) ago
It's good for resting, so you're fresh in the morning to go to activities. But the room is small, making it difficult to pray.
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Accommodation's Reply
06 Apr 2025
Thank you for your review. We are very happy to hear that you felt comfortable after staying at our place. We also appreciate your feedback regarding the room size, and we will consider it for future improvements. Hope you will still feel comfortable on your next visit.
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S***w
icon-Business
Business
icon-origin-TRAVELOKA
9,0
/10
Reviewed 22 week(s) ago
The room is quite small, the food is ok.
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1 people find it helpful
Accommodation's Reply
21 Mar 2025
Thank you for your review. We are happy about your review of our food. Regarding the room size, we understand that every guest has different preferences. We will continue to strive to provide the best comfort. We hope to welcome you back in the next opportunity.
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Purwadi
icon-origin-TRAVELOKA
10,0
/10
Reviewed 22 week(s) ago
Recomended to stay, over all Good...
1 people find it helpful
Accommodation's Reply
25 Mar 2025
Thank you for your review, we look forward to welcoming you back.
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Faizin
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 24 week(s) ago
Comfortable Hotel Atmosphere, Good Road Access, Yummy Food
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Accommodation's Reply
11 Mar 2025
Thank you very much for the review that you gave. Hopefully we can always provide the best service. See you next time.
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ADITYA S.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 24 week(s) ago
the hotel is clean and nice, the service is also friendly
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Accommodation's Reply
12 Mar 2025
Thank you very much for your review. We are glad that you felt comfortable and satisfied with the cleanliness of the hotel and the service from our team. Your satisfaction is our priority, and we always try to give our best. We look forward to your return.
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 24 week(s) ago
friendly and helpful hotel staff, strategic hotel location, clean and comfortable rooms
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Accommodation's Reply
11 Mar 2025
Thank you for your positive review. We are glad to hear that you were satisfied with your stay at our hotel. We hope to welcome you back with your family in the future for a more exciting experience.
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Number of reviews per page
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