Let's break it down into parts. 1) Location / Accessibility. It is very easy to get here from Kuala Lumpur sentral. 2 stops via the RapidKL & you are at Abdullah Hukum Station in 7 mins. The same line takes you to KLCC & Bukit Bintang for one's shopping as well. From the station, it's a short 4 min walk to the hotel. Remember to keep to your right when you exit the station. 2) Malls. Surrounded by 3 malls. Kuala Lumpur eco City, The Gardens Mall & Midvalley Mega Mall. I didn't leave outside of these 3 malls throughout my stay as they have all that I needed & wanted to do. Lots of good food, shops and entertainment. 3) Hotel Reception. The receptionist was nice upon checking in. A little sad that they aren't able to accommodate last-minute requests & can't offer anything complimentary as I was there to celebrate my wedding anniversary but had forgotten to inform them earlier. I wished they had such service despite it being a last-minute request. Checking out was seamless. 4) Room. There is an RM300 deposit even though you have already paid for the room. Personally, it's a little high. Usually, hotels would ask for RM100. I booked a superior king room. Space-wise, if I were to compare it to Amari JB, this is a whole lot smaller. The room I was given had odd angles so it was very difficult to park my baby's stroller without folding it. Toilet was clean but water kept dripping from the shower head. It was so hard to sleep and we had to keep the toilet door closed. 5) Breakfast at Restaurant. The food is amazing! The spread had enough variety for both me & husband as well as kids to enjoy. However, it was the same spread served for both days we were there. A little bit disappointed as I was hoping for a different main instead of nasi lemak again. 6) Pool. The pool is facing a construction but its ok. The water isn't too deep at 1. 2m and there is a large ledge for the parents to sit with small children to play if they don't want to go too deep. The sun doesn't hit the pool so the water is very cold. Overall: I would stay again for the convenience of location.