Overall Ratings & Reviews Swiss-Belcourt Makassar

Spacious and clean rooms with affordable prices.

Check in check out cepat staff ramah kamar luas, recommend staycation

The taste of the food is far from hotel standards, please improve it.

Sorry, maybe the chef's skills need to be improved.

perfect. Spacious room, clean, spacious bathroom, decent restaurant, good service, fast check in-out. Overall highly recommended. street food price, five star facilities. 👍👍👍👍👍

amazing stay at swissbellcourt 3 star price, 5 star facilities. everything is amazing. we stayed 5 nights in a junior suite. in the future it will be our hotel of choice if we stay in the city of makassar

The sweet and sour chicken is delicious, there is also Indomie, the room is spacious, the price is affordable, the service is friendly, the location is strategic.

Clean room, easy access to city center

Dear MANAGEMENT swiss belcourt, you guys seem to need to conduct effective communication training for front office staff especially receptionists. I checked in last Sunday & in the room reservation via the app requested early check in about 1 hour earlier, a room on the top floor & not on the same floor as the meeting hall, because as a customer at this hotel I know very well how soundproof your room is. But the receptionist gave me a room on the 1st floor which is on the same floor as the meeting hall without giving me any information & confirmation, because I have often stayed here I complained and said to the lady "I don't want to be on the same floor as the meeting room but I want to be given a room on the same floor as the hall", your receptionist lady said "who told you to want early check in, that's the only room that's ready. If you want to wait, there will be another room at 2 o'clock". I mean what's so hard about it before checking in, there's a confirmation to the hotel guest "Madam, I'm sorry the room you want is not ready yet, if you want an early check in, we have a room on the same floor as the meeting room ready. But if you don't like the room, you might have to wait for hours until the room you want is ready". That's nicer to hear than your receptionist's sentence "who told you to want an early check in". Psstt btw I prefer the receptionists who are slow and slow. Btw for me this hotel is like "home" every time I go to Makassar, even though in previous visits I've had dramas about getting a leaky room, being locked in a room on the 5th floor and so on. But because it feels like returning "home" I always come back here to stay, so I hope the service can be improved again.

Fast service, good room.

City hotel, clean rooms and friendly staff

- The AC needs to be replaced because it is not cold. - The sheets, blankets, pillows and pillow cases, bath towels and bath mats are time to be replaced. - The room floor needs to be mopped because there is a lot of hair from previous guests. - The room size is quite large.

The staff was very friendly and accommodating. Two thumbs! 👍.

Housekeeping is not clean, bathroom mirror is not wiped, there are no slippers, shower is not good, there is no jet shower.

I sleep here comfortably. The bathroom is clean.

Friendly staff, quiet hotel, varied breakfast.

Smelly pillows and the room smells of cigarettes.

The hotel staff was very friendly and helpful when checking in.

the room is very spacious but unfortunately when you check in there is no one to help you carry things, there are staff who just look at you and no one helps you😂

Very friendly service, complete and clean facilities.