Overall Ratings & Reviews Life Hotel Mayjend Sungkono Surabaya

strategic location, written on the glass entering the hotel no smoking but when entering the reception area you can smell cigarettes and the area is not neat and messy, the room area is not clean there is dust in the corners of the room, the pillow looks like it has not been replaced there are black marks and lipstick marks, finally slept on my own clothes. the walls of the room are peeling like damp paint is falling off

The floor of the room is wet, damp, under the mattress the walls are also dirty. The bathroom, under the sink and the floor under the shower are dirty.

Increase promotions, the service is already good, the parking area needs to be expanded.

Sorry, this is the second time I've been here, I happened to get a room on the second floor, when I entered the room I could smell the aroma of massage oil. The door to the room was no longer precise with the door leaf and the frame, including the bathroom door, could not be closed. The furniture seemed to be attacked by termites. Hopefully it will be better in the future.

Close to the city, the place is very comfortable. It's just a shame there is no parking space at the hotel, so parking is in the shophouse next door.

Why is the towel always given 1, for other comforts okay

According to budget, comfortable, no problems.

There were lots of small animals in the bed. I sprayed it and offered to move to another room, but it was the same as there were small animals in the bed.

It's better than before, the TV is also fixed

the wifi is not connected, the TV channel is not there, the air conditioning is not cold

The room is nice, comfortable, worth it for that price, the AC is very cold, the friendliness of the lobby staff is very unpleasant, unfriendly and likes to shout when talking, when I was waiting for check in time there was a rat in the lobby

The hotel staff is friendly, but there are no hotel slippers available.

The hotel environment is dirty, the rooms look old and not well maintained.

clean area and very friendly staff

Everything is okay but the bathroom roof has quite a lot of water dripping from the roof. The main light in the room is off, the TV remote is off, the sheets often come off the bed, the rest is okay, it's comfortable and the AC is cold.

The TV is broken again, it has been replaced but it is still broken again

The service is pretty good overall. It's just that yesterday's order of chicken was undercooked but the chili sauce was great.

The TV is blurry, I have reported it but it took a long time for the technician to come, then after it was fixed, I just left it and it was broken again, the screen was blurry, finally I reported it again and the TV was replaced from the next room, it seems possible. Please check the suitability of the facilities again, thanks

Good facilities for affordable prices. Only the AC is not great, it has been set at 18 but it is not as cold as a normal AC. I booked 1 room for 2 adults but only got 1 towel hehe. The front office area, please be cleaner because when I was there I saw a lot of plastic wrappers scattered around and the kitchen area needs to be cleaned again.

It's quite good, only the cleanliness outside the room is lacking.