9.1
Exceptional

From 221 reviews

Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

9.0

Location

9.2

Service and Facilites

9.2

People often mention about Miko Rooms & Capsules Hotel
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Surroundings (13)
Accessibility (13)
Staff Friendliness (13)
Ambiance (12)
Bedroom (12)
Bathroom (12)
Check-in/out Time (11)
Room Space (11)
Wifi (10)
Hotel Area (10)
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Traveler Reviews Miko Rooms & Capsules Hotel

Number of reviews per page
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40
Customer reviews
Iskandarsyah
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Business
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9.4

/10

Reviewed 2 day(s) ago

Hotel near Terminal, walk there and immediately rest.
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moch f. r.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 2 week(s) ago

Overall for a transit hotel it's okay
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Ahmad s.
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Transit
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8.8

/10

Reviewed 2 week(s) ago

Thank you for the capsule hotel, it really helps for transit in Surabaya.
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sintya n.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

The room is very clean, easy access, strong water, cold AC, cheap.
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Gugun G.
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Business
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10.0

/10

Reviewed 3 week(s) ago

Friendly security and staff near coffee and food places
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1 people find it helpful

B***s
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Staycation
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10.0

/10

Reviewed 9 week(s) ago

Very good service and the room is comfortable and very clean, close to Purabaya terminal
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Accommodation's Reply
15 Mar 2025
Thank you sis for your review and experience staying at our hotel. We look forward to your next visit.
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A***g
icon-origin-TRAVELOKA

8.2

/10

Reviewed 9 week(s) ago

good, but the hallway is dark in the morning, please give me a small light
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Accommodation's Reply
15 Mar 2025
Thank you sis for staying at our place, thank you for the review. We will convey this to the management, We look forward to your next visit.
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A***i
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Transit
icon-origin-TRAVELOKA

8.8

/10

Reviewed 13 week(s) ago

Strategic location and quite spacious rooms
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N***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 15 week(s) ago

The receptionist is a bit quiet, you have to ask first before talking, but when asked, she is kind, friendly and quite communicative, maybe next time if there are guests coming, she can be more active in asking "can I help you? Do you have a reservation?" The area around the hotel is not safe for ordering Gojek and Gocar, there are many opangs. And the downside is that the security guards are a bit useless, they are busy with their own attention, just listening to music or playing with their cellphones, when my Gocar driver was being bullied, he just kept quiet, the one who should have been able to protect me was just indifferent, there was only 1 security guard who quickly helped me put my suitcase and umbrella into the car because it was raining at that time. The hotel is very nice, clean, the mattress is soft, only the TV is not active, Netflix and other apps. I can only watch YouTube, but otherwise it's comfortable.
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Accommodation's Reply
20 Jan 2025
Thank you for staying at Miko Rooms & Capsules Hotel. Thank you for your feedback, hopefully this will make Miko Rooms & capsule hotel even better for its service. Don't get bored staying here, we look forward to your arrival in the future.
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Alifah S. N.
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Transit
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10.0

/10

Reviewed 22 week(s) ago

I swear it's really really really clean, I didn't expect it😍😍😍 the bed + pillows are also comfortable, the bathroom is clean, the shower is strong and awesome😭hopefully the cleanliness is maintained because I will continue to stay here🫶
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Accommodation's Reply
25 Nov 2024
Thank you sis for your review, thank you for staying at Miko Room and Capsules hotel. We are ready to serve you and look forward to your next arrival.
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Riza H.
icon-Business
Business
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10.0

/10

Reviewed 25 week(s) ago

Very good! Only one thing that needs to be improved in the future. Please fix the TV inside the capsule so that it can display national TV channels that are already digital. OVERALL. AWESOME! If I go to Sidoarjo again, I will definitely stay at Miko Rooms & Capsules Hotel again.
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1 people find it helpful

Accommodation's Reply
25 Nov 2024
Thank you sis for your review, thank you for staying at Miko Room and Capsules hotel. We are ready to serve you and look forward to your next arrival.
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t***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 26 week(s) ago

The room was very clean and comfortable. Yesterday the room card was a bit bent, and I was fined 50 thousand. When I checked in 2 days later and got the same room, it turned out the card was still used. I thought it was immediately replaced with a new one because I had paid the fine.
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Accommodation's Reply
01 Nov 2024
Thank you for staying at Miko Rooms & Capsules Hotel. Thank you for your review. Regarding the card, the fine is actually 100k for the white card and 50k for the capsule card, because the card can still be used so we charge 50k. But we also don't know how long the card can be used because it is defective. We will evaluate and continue to improve our services and provide the best for our guests. We look forward to welcoming you back in the future.
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N***a
icon-origin-TRAVELOKA

9.4

/10

Reviewed 29 week(s) ago

Fun. Experience sleeping in a capsule hotel, easy to find food and close to the station. Next time I want to come here again. Thanks Miko Hotel.
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Accommodation's Reply
22 Oct 2024
Thank you for staying at Miko Room and Capsules hotel. We are ready to serve you and look forward to your next arrival.
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Eka K.
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Staycation
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10.0

/10

Reviewed 29 week(s) ago

Best around. Staff is always helpful, clean. The capsule is cozy, the public bathroom is also clean. Cozy snack restaurant and relaxing music. Thank you Miko.
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Accommodation's Reply
09 Oct 2024
Thank you sis for staying at our place, thank you for the review. We look forward to your next visit.
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R***i
icon-origin-TRAVELOKA

9.4

/10

Reviewed 35 week(s) ago

Unique and very comfortable, it's only my first time, I'll definitely come here again if I go to Sdj
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1 people find it helpful

Accommodation's Reply
30 Aug 2024
Thank you for staying at Miko Rooms & Capsules Hotel. Thank you for your review. We will continue to improve our services and provide the best for our guests. We look forward to welcoming you back in the future.
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R***A
icon-origin-TRAVELOKA

10.0

/10

Reviewed 38 week(s) ago

Near the Bungurasih terminal, easy to find food.
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Accommodation's Reply
07 Aug 2024
Thank you for staying at Miko Rooms & Capsules Hotel. Thank you for the review. We will continue to improve our services and provide the best for our guests. We look forward to welcoming you back in the future.
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C***O
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Transit
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10.0

/10

Reviewed 40 week(s) ago

Affordable rates, comfortable rooms, right by the bus, close to a minimarket, also close to the airport via toll road.
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Accommodation's Reply
18 Jul 2024
Thank you sis for staying at our hotel and sharing your experience here. We sincerely welcome you back to our hotel.
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Adit W. S.
icon-Leisure
Leisure
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10.0

/10

Reviewed 43 week(s) ago

Fast check in service. There is an elevator and surprisingly the facilities are really cool for the price. Get off the bus from Jakarta and go straight to the hotel. Great for transit level. But don't expect more, you know.
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1 people find it helpful

Accommodation's Reply
03 Jul 2024
Thank you sis for staying at our place, thank you for the review. We look forward to your next visit.
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Liliyani
icon-Leisure
Leisure
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9.4

/10

Reviewed 44 week(s) ago

Cheap and friendly prices.
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1 people find it helpful

Accommodation's Reply
26 Jun 2024
Thank you sis for staying at Miko Rooms & Capsules Hotel, thank you for the review. We are waiting for your return.
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W***k
icon-Transit
Transit
icon-origin-TRAVELOKA

10.0

/10

Reviewed 45 week(s) ago

All the staff are friendly and polite, security is also friendly.
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Accommodation's Reply
18 Jun 2024
Thank you sis for your review and experience staying at our hotel. We look forward to your next visit.
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Number of reviews per page
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